Suburban hotel with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Best Western Plus New Caney Inn & Suites offers 49 air-conditioned accommodations with washers/dryers and a safe. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.
This New Caney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus New Caney Inn & Suites. During your stay, you'll be within walking distance of Cinemark Valley Ranch. Features include free breakfast, free WiFi in public areas and free self-parking.
Free buffet breakfast served daily
Free WiFi and wired Internet
Free self-parking
Take a swim in the outdoor pool or soak in the hot tub
Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
On-site recreation includes a gym
Guests have great things to say about the helpful staff and the clean guestrooms
Just a 3-minute drive from Cinemark Valley Ranch and a few minutes from Lake Houston Wilderness Park
Best Western Plus New Caney Inn & Suites offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 360 square feet (33 square metres) and includes conference space. The business-friendly Best Western Plus New Caney Inn & Suites also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.
This New Caney hotel is smoke free.
Guests are served a free buffet breakfast daily from 6 AM to 9 AM.
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free buffet breakfast available daily 6 AM to 9 AM
Coffee and tea in common areas
Things to do
Gym
Hot tub
Outdoor pool
TV in common areas
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
24-hour business centre
360 square feet of conference space
Meeting room
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 14 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
We should mention
Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Property is also known as
Best Western New Caney
Best Western Plus New Caney
Best Western Plus New Caney Inn
New Caney Hotel New Caney
New Caney Inn And Suites
New Caney Hotel
Best Western Plus New Caney Inn Suites
Plus Caney & Suites Caney
Best Western Plus New Caney Inn & Suites Hotel
Best Western Plus New Caney Inn & Suites New Caney
Best Western Plus New Caney Inn & Suites Hotel New Caney
Best Western Plus New Caney Inn & Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 332 out of 582 reviews
10 - Excellent
332
Rating 8 - Good. 143 out of 582 reviews
8 - Good
143
Rating 6 - Okay. 51 out of 582 reviews
6 - Okay
51
Rating 4 - Poor. 27 out of 582 reviews
4 - Poor
27
Rating 2 - Terrible. 29 out of 582 reviews
2 - Terrible
29
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Theresa
1 Jul 2025
Theresa
Stayed 3 nights in Jun 2025
10/10 Excellent
Jennifer
25 Jun 2025
Jennifer
Stayed 3 nights in Jun 2025
10/10 Excellent
Ersibe
Travelled with family, Travelled with family and small children
We have previously stayed at this hotel as it is close to family. We have always been happy with the rooms, but was fun to see that they are being updated and are very nice.
Was somewhat disappointing that we were there for several days, and had the same biscuits and gravy every day for breakfast ( previous times breakfasts were roasted)
We were also disappointed that the hot tub was not working, and had not been working for a week or more, then a few days later the pool was also closed for not working. Obviously, that type of thing happens. Just disappointing when having flown 4 hours on a plane with kids and staying for 6 days.
Eileen
Stayed 4 nights in Jun 2025
8/10 Good
Alletha
Travelled with family
12 Jun 2025
Liked: Cleanliness, staff & service, room comfort
It was ok. We stayed in a “new room “ but it still needed help. The bathroom was not great. The door was peeling at the bottom and there was dirty grout. The staff was really amazing though and it was close to everything. The breakfast was just ok
Alletha
Stayed 2 nights in Jun 2025
8/10 Good
Clifford
10 Jun 2025
Liked: Cleanliness, staff & service, room comfort
Great staff needs new furniture
Front end staff was very helpful and friendly. Room at first looked great but with all the lights on you can see the chair and loveseat to be badly stained and knobs or handles missing from dresser. I went to the main desk to get sheets to cover the chair and loveseat and as with check in she was prompt and friendly I did not tell her why I wanted them.
I booked this property because of Hot Tub advertised and pictures of same. Immediately upon arrival I could see that this property was not as indicated by photos. Hot tub out of order sign on door leading to pool and water in Hot tub was discolored. Staff told I couldn’t get a refund because I booked through Expedia.
Bathroom plug was messed up. The bathroom itself needed some TLC. It looked dirty because of its condition. Need more plug availability by the beds. The elevator smelled like smoke. Breakfast was a disappointment. The hot tub wasn’t working.
From the moment we checked in until the morning we checked out the staff were approachable, friendly and always helpful, nothing seemed too much trouble. Our room was lovely and spacious, the air con unit was amazing as was the onsite pool we had access to. Breakfast everyday was lovely. Wouldn’t hesitate to stay there again.
Toilet was clogged when we arrived. I was told I’d have ti fix this issue myself. Not a problem, but they wouldn’t bring the equipment to fix it to the room. When we opened the pull out couch, there was dirt all over the mattress, it was so worn out that the springs were showing and there was no bedding at all. Also, they wouldn’t bring that to the room either..