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Candlewood Suites Houston (The Woodlands) by IHG

2.5 star property

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Photo gallery for Candlewood Suites Houston (The Woodlands) by IHG

Fridge, microwave, stovetop, dishwasher
Lobby sitting area
Lobby
Exterior
BBQ/picnic Area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Parking included

Explore the area

View in a map
17525 St Lukes Way, The Woodlands, TX, 77384
  • Place, Texas Children's Hospital The Woodlands
    ‪5 min walk‬
  • Place, CHI St. Luke's Health–The Woodlands Hospital
    ‪7 min walk‬
  • Place, MD Anderson Cancer Center
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite

8.6 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(38 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is CHF 87
includes taxes & fees
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About this property

Candlewood Suites Houston (The Woodlands) by IHG

Hotel in The Woodlands with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Limited housekeeping is available.
Candlewood Suites Houston (The Woodlands) by IHG offers 91 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This The Woodlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Candlewood Suites Houston (The Woodlands) by IHG, you're just a quick walk from Texas Children's Hospital The Woodlands. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Texas Children's Hospital The Woodlands and CHI St. Luke's Health–The Woodlands Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
Candlewood Suites Houston (The Woodlands) by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Candlewood Suites Houston (The Woodlands) by IHG. Self parking is free.

This The Woodlands hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites HOUSTON Hotel WOODLANDS
Candlewood Suites HOUSTON WOODLANDS
Candlewood Suites WOODLANDS
Candlewood Suites WOODLANDS HOUSTON
Candlewood Suites Houston Woodlands Hotel
Candlewood Suites Houston Woo

Reviews

Candlewood Suites Houston (The Woodlands) by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 349 out of 744 reviews
Rating 8 - Good. 204 out of 744 reviews
Rating 6 - Okay. 93 out of 744 reviews
Rating 4 - Poor. 46 out of 744 reviews
Rating 2 - Terrible. 52 out of 744 reviews

Reviews

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Desk put us in a room with a known broken shower head that had been tape repaired. During my wife's (75) shower the tape seal failed sending water all over the room (floor to ceiling and outside the room!). Extended negotiations ensued to finally move us
Stayed 2 nights in Jul 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it. Tucked among the trees.

Nuice place, courteous staff. No ice machine in lobby. Have to wait until ice drops in your room's fridge.
Stayed 1 night in Aug 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Bad ending

Credit machine didnt work when we checked in. We were on 2nd floor and the elevator had a a sign out of service most of the time. Leaving I had to use the stairs again and fell with a cooler and bag, landed on my knee. Told the employee at the desk when checked out, he didnt say sorry or anything. His only response was he didnt put the sign on the elevator. I have an appointment with a doctor to see whats wrong with my knee, it's very swollen still after 5 days. This may not be over with. I also showed the front desk employee, he showed no concern.
Stayed 2 nights in Aug 2025

8/10 Good

Lilliana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The hotel is quiet and in a good location. The only thing I can say is that the bed is VERY uncomfortable I had to buy a mattress topper to be able to sleep in it and we did see 2 roaches.
Stayed 10 nights in Aug 2025

10/10 Excellent

Elton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing atmosphere
Stayed 1 night in Aug 2025

10/10 Excellent

Dangela

Stayed 5 nights in Jul 2025

8/10 Good

Shelly J.

Liked: Cleanliness, amenities, property conditions & facilities
good peeps. one of the lady's there is 😂 hysterical. and kind. just mix up on rate but good to go.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!!

Room 218. Everything was great (better than great, really) but the water pressure in the shower was like a car wash!! A bit uncomfortable and not relaxing… I definitely got clean though!! lol. I will be staying here again, but a different room and/or checking the shower pressure or head. :) Each staff member was exceptionally nice and accommodating! Thank you all, so much!!
Stayed 4 nights in Aug 2025

2/10 Terrible

Edna

Travelled with family
Disliked: Room comfort

Lock the bolt when in room

Housekeeping walked into room without knocking first.
Stayed 2 nights in Aug 2025

2/10 Terrible

Laura

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this room because it was close to MD Anderson and the website said it was newly remodeled. When we walked into the first room that we were assigned there was a big puddle of water on the floor. The dishwasher was leaking so we were moved to a second room. I was unable to access the wifi in the second room so I picked the phone in the room to call the front desk and there was no dial tone. I then used my cellphone to call them and was told that ever since the remodeling was done many of their phones do not work. The television was also not working and there was an outlet that was hanging on by a wire where it had not been installed properly. We were then offered a third room but upon entering the room we immediately noticed several cockroaches around the room. In total we killed six in a matter of minutes. I immediately went to the front desk and requested a full refund. As I explained to the staff, cockroaches are a health hazard for any person but especially a cancer patient (we saw several cancer patients on the premises during the short time that we were there including myself). We will never again rent at this location. I took pictures of all the issues we encountered to show the staff.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again

The room had roaches the minute we walked in. They gave us another room but the door wouldn't lock. We got our refund and went somewhere else.
Stayed 1 night in Aug 2025

10/10 Excellent

Zackery

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Stayed 1 night in Aug 2025

4/10 Poor

Felicia

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
If it wasn’t for roaches in cabinet it would have been a good stay. When I tried to call the front desk at nite time the phone kept ringing I had to walk downstairs to inform of the roaches. In the am it was the same guy told hey I seen more roaches he said he would tell manager nothing happened.
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Stayed 1 night in Jul 2025

10/10 Excellent

Elton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

6/10 Okay

claudia, Port Arthur

Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities
I didn’t like that the key access did not work at the outside door late at night. We got one of our cards reset then went out to our vehicle, tried to come back in through the door we left (back of building) but neither key worked. Moments after knocking & no response a couple came by on their way in and we were able to piggy back inside.
Stayed 1 night in Jul 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was quick. Staff members very helpful and friendly. Nice room with comfortable bed. Room was nice and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near my dr office. Excellent location
Stayed 1 night in Jul 2025

4/10 Poor

Ralph

Business traveller
People next door had a crying baby that kept me up all night they also had a large dog that barked quite a bit AND whenever the baby cried.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ari

Stayed 1 night in Jul 2025

8/10 Good

Clifford

Stayed 1 night in Jul 2025