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Heritage Inn & Suites The Woodlands, Trademark by Wyndham

3.0 star property

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Lobby
Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom) | Living area | LCD TV
Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Housekeeping

Explore the area

Map
28099 I 45 N, The Woodlands, TX, 77380
  • Memorial Hermann
    ‪3 min walk‬
  • Woodlands Mall
    ‪12 min walk‬
  • Cynthia Woods Mitchell Pavilion
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Tub w/ Grab Bars)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing, Tub w/ Grab Bars)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower) | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking (1 Bedroom)

7.8 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Interior detail

Crowne Plaza Shenandoah - The Woodlands Area by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1000)
The price is CHF 97
for 1 room
includes taxes & fees
21 Aug - 22 Aug
Crowne Plaza Shenandoah - The Woodlands Area by IHG

About this property

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

Hotel with free breakfast, near Cynthia Woods Mitchell Pavilion
This smoke-free hotel features an outdoor pool, a fitness centre and Access to hot tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Heritage Inn & Suites The Woodlands, Trademark by Wyndham offers 151 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Heritage Inn & Suites The Woodlands, Trademark by Wyndham. During your stay, you're just a quick walk from Memorial Hermann. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 3-minute drive from Cynthia Woods Mitchell Pavilion and 8 minutes from ExxonMobil Campus
  • Cats and dogs welcome for a fee (restrictions apply)
Heritage Inn & Suites The Woodlands, Trademark by Wyndham offers its guests an outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Heritage Inn & Suites The Woodlands, Trademark by Wyndham also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This The Woodlands hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Drury Inn Woodlands
Drury Woodlands
Drury Inn Suites The Woodlands
Heritage Inn & Suites The Woodlands, Trademark by Wyndham Hotel

Heritage Inn & Suites The Woodlands, Trademark by Wyndham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 965 out of 1444 reviews
Rating 8 - Good. 283 out of 1444 reviews
Rating 6 - Okay. 108 out of 1444 reviews
Rating 4 - Poor. 49 out of 1444 reviews
Rating 2 - Terrible. 39 out of 1444 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kimberley

Business traveller
Liked: Amenities
When I arrived at my room the shower did not work, only a small amount of water came out of the shower head and the rest filled the tub. The light over the bathroom sink, where one would wash their hands, put on make-up, etc was burned out. When I let the staff know at 8am before I left for a day in the city they did not apologize but said, "we'll get someone to look into it." When I returned at 6pm that evening the same problems persisted. When I spoke to the front desk they said, well its too late to take care of that today. Nobody can look at those problems until tomorrow. They did not offer to compensate me for the poor quality of the room, nor did they invite me to stay in another room.
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Average property that needs updating.
Stayed 1 night in Apr 2025

8/10 Good

Maria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Easy access to highway
Stayed 4 nights in Apr 2025

10/10 Excellent

Jerrold

Stayed 3 nights in Apr 2025

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast was terrible. No cocktail hours not even pop corn. Knot at my door at 9:30 and the check out is at 11:00.
Stayed 2 nights in May 2025

8/10 Good

Adedamola

Liked: Staff & service
The staff were nice, the breakfast is excellent and there was plenty to eat. However, the hallway leading to the rooms is has a bad odor.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a last minute visit this hotel was very accommodating. This room was clean and comfortable.
Stayed 1 night in May 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor food, everything else great

Breakfast was subpar...slow to be re-stocked and not much selection. No muffins on two days. No juice. Sausage seemed boiled or cold. Service (housekeeping and front desk) were great. Spacious room and bathroom. They seemed to be in good condition.
Stayed 3 nights in May 2025

10/10 Excellent

Guillermo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Superb customer service! I had some issues with the reservation, because of me problems, but they were able to accommodate my changes with ease and great follow up.
Stayed 3 nights in May 2025

6/10 Okay

Armando

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Standing water

The shower tub will fill with water when showering
Stayed 1 night in May 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. Easy in and out access to highway and not far from venue. Older hotel but comfortable. No problems.
Stayed 1 night in May 2025

10/10 Excellent

James, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
The property was as expected, clean, good breakfast, front desk was great, maids were good, rooms were clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfy rooms!

Great location and price for somewhere to stay if you’re going to Cynthia Woods Pavilion for a concert!
Stayed 1 night in May 2025

10/10 Excellent

Gajewsky,

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2025

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was as advertised. Lovely and clean
Stayed 1 night in May 2025

6/10 Okay

Stephen

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The noise level coming from the highway is unbearable for the wife. I didn't feel rested either. Thanks for listening.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Stayed 2 nights in Apr 2025

8/10 Good

Ajih

Nice
Stayed 1 night in Apr 2025

4/10 Poor

Mark

Business traveller
Disliked: Amenities, property conditions & facilities
It mentioned happy hour in their advertisement, but that wasnt true. The breakfast is terrible. The only thing to drink was 2% milk. Coffee isnt on all day. The auqua pure fountains dont work. You can buy water for 3 dollars, but there about 6 drinks you can buy, for $2.85. The spa is dangerous and should be shut down. No clorine and stagnet green water. I have a CPO Certified Pool and Spa License. It is a major health concern. It went fron Drury to a Dreery hotel
Stayed 5 nights in Apr 2025

8/10 Good

Danny

Absolutely awesome
Stayed 1 night in May 2025

8/10 Good

Misty, Pahrump

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2025

4/10 Poor

Maranda

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not ready by check in. Had to wait until 4:00pm for access. The room was not clean to expectations.
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed a very short time, but enjoyed it.
Stayed 1 night in Apr 2025