citizenM Copenhagen Radhuspladsen

4.0 star property

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Photo gallery for citizenM Copenhagen Radhuspladsen

Interior
Lobby sitting area
Bar (on property)
Lobby sitting area
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Strøget
    ‪3 min walk‬
  • Tivoli Gardens
    ‪4 min walk‬
  • Nyhavn
    ‪19 min walk‬
  • Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

King Room

9.2 out of 10
Wonderful
(266 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM Copenhagen Radhuspladsen

Hotel with a restaurant, a quick walk to Tivoli Gardens
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and a business centre. Housekeeping is available on request.
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of citizenM Copenhagen Radhuspladsen's great location. During your stay, you're just a quick walk from Tivoli Gardens. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Strøget and 4 minutes on foot from Tivoli Gardens
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 4 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and express check-in are also featured at the business-friendly citizenM Copenhagen Radhuspladsen.

This 4-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11 AM.
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM – On-site bar. Open daily.

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 793 out of 1122 reviews
Rating 8 - Good. 249 out of 1122 reviews
Rating 6 - Okay. 42 out of 1122 reviews
Rating 4 - Poor. 17 out of 1122 reviews
Rating 2 - Terrible. 21 out of 1122 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Friendly staff. Small rooms but perfect for 1-2 people. Common space/Rooftop nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in May 2025

10/10 Excellent

Robert, Atlanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone made us feel welcome. This is our second stay at the hotel and we hope to return sometime in the future.
Stayed 6 nights in May 2025

10/10 Excellent

Michael, amesbury

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 4 nights in May 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and quiet. During checkin we got to choose the type of view we wanted at no additional cost. All the room controls (lights, AC, heat, etc.) are controlled by an iPad at your bedside. The biggest challenge was figuring out “how” to have minimal lighting in the room when others were sleeping. It ended up being easy to do, but one does need to get use to it because with the iPad control all lights are either On or Off; however, we found a nightlight function which was a separate lighting feature.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean, De Leon Springs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a down pillow alternative for allergies without having to ask for a special service. Bed was hard
Stayed 1 night in May 2025

10/10 Excellent

Eiji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff and a cool hotel

The staff go over and above here! Whether you’re just a couple, on business or if you have an elderly or disabled person accompanying you, this is easily one of the best places to stay. Can’t thank the staff enough for making our trip a huge success.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, meant for singles or young couples

Great hotel and location, staff went above and beyond. Only drawback is that the rooms are very small and the sink is actually in the living space, this created frustration for us. I probably won't stay here again, for the cost I think the rooms should be a little larger with property space separation. Even the bed was awkward as one person had to hop over the other to get in and out in the middle of the night.
Stayed 6 nights in Apr 2025

8/10 Good

Shana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot minus the size of the room. It was very small for two people.
Stayed 4 nights in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay if you don't plan to be all day at the hotel. Their lobby and cafe is pretty good too
Stayed 4 nights in Apr 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jobie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great location and brilliant tech.
Stayed 3 nights in Apr 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing from Valeria to everyone else who not only served but made us feel at home.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, welcoming staff at late night arrival, room had everything we needed. Would recommend for a weekend getaway!
Stayed 1 night in Apr 2025

10/10 Excellent

elli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

LORI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are tiny (so you need to know that), but very well designed. It seems to me that they were designed by a woman: big mirrors with bright lights and power sources near them to do your hair and makeup. Nice sheets/pillows/towels. Everything is automated from an ipad, including lights, thermostat, and room darkening blinds. There's also a lovely lounge on the 7th floor. I would highly recommend, as long as you go in knowing that it will be a small room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citizens is super efficient and everything worked as advertised. The location was central and convenient. Great bed. Great shower.
Stayed 3 nights in Apr 2025

10/10 Excellent

stani, Vancouver

Stayed 7 nights in Mar 2025

10/10 Excellent

stani, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience all around!
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique style and close to the center of town
Stayed 2 nights in Mar 2025

10/10 Excellent

Asseneta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Jennifer

Disliked: Cleanliness
Not very clean at all
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and modern room. Basic services but appropriate for the price point. Very happy and would stay there again :)
Stayed 5 nights in Mar 2025