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We liked that the hotel is in a quiet area outside of the city centre. The room was clean and the bed very comfortable. The stuff was very helpful getting us a cab to take us to wherever we would want to go, so that we did not have to drive in the city.
My wife & I stay as part of our 20th anniversary trip. Staff, food, comfort, everything was great. The only thing I would change is adding air conditioning to the hotel as a whole. But opening windows & adding a second fan definitely helped.
The Expedia website shows laundry facilities so I chose the hotel. There was no laundry facility! I had to do my laundry standing in a gas station parking lot (that was the nearest laundry place). No air conditioning so our room was boiling hot and faced the rising sun so it baked all day. The windows hardly opened to let in cool air. We. Had to sleep with curtains and windows open just to have any air. It never cooled the room even with two fans provided. Also, we checked in at 6 and was told there was a tour coming and the restaurant will close to us at 8pm which meant we could not eat on site due to needing to go off site to do laundry. All around a horrible experience.
Staff very friendly and helpful. Rooms very clean and spacious. Breakfast very nice. Location is a bit hard to find. Evening meal was very basic and poorly presented. Overall, a nice hotel. I would go back.
They have parking on site. In the midst of a heat wave, with very frustrated and over heated customers, the staff was unflappable. Our room, on the 1st floor, was comfortable with a fan over night. Our friends on the 5th floor were pretty hot.
The front desk staff were helpful and they answered all our questions. The hotel is in a difficult area of the city and not walkable to anything in Cork.
Victoria
Stayed 1 night in Jul 2025
2/10 Terrible
Barry
Business traveller
11 Jul 2025
Disliked: Staff & service, room comfort
Waiting a while for food. Table service poor. Burger bun was frozen. Not thawed out.
With small sized beds, windows that barely open and no AC, the stay wasn't as comfortable as it could have been. The safe didn't work and the toilet flush was broken so that it needed to be hit in a specific way to stop the water from flushing non-stop.
Expensive and there are better places to stay- self checkin did not work and would not produce a room card - toilet in the pokey small room constantly flushing. Tea, milk, coffee and water not replenished for three nights. Laundry bags left outside in the corridor until four in the afternoon. Restaurant food is average at best - would not choose to stay again. My advice find somewhere else to stay.
This is a splendidly spacious and modern hotel within an easy drive to city centre. Watch scullers on the River Lee just in front of the hotel! Walking paths are readily accessible. Breakfast options are available (continent or "full"). Dinner options are available and tasty.