Best Western Turquoise Inn & Suites

2.5 star property

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Photo gallery for Best Western Turquoise Inn & Suites

Reception
Exterior
Desk, iron/ironing board, cots/infant beds, rollaway beds
Garden
Free daily full breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
535 E Main Street, Cortez, CO, 81321-3319
  • Colorado Welcome Center at Cortez
    ‪5 min walk‬
  • Cortez Cultural Center
    ‪8 min walk‬
  • Clay Mesa art Gallery and Studio
    ‪8 min walk‬
  • Cortez, CO (CEZ-Montezuma County)
    ‪9 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Fireplace

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Microwave

7.0 out of 10
Good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Third bed is a Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Refrigerator (Third bed is a Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 King Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Turquoise Inn & Suites

Hotel in Cortez with free breakfast and 24-hour front desk
Along with a business centre, this hotel has laundry facilities and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden and gift shops/newsstands are on-site.
Best Western Turquoise Inn & Suites offers 75 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Best Western Turquoise Inn & Suites. During your stay, you're just a quick walk from Colorado Welcome Center at Cortez. Features include free WiFi in public areas and free self-parking, plus a business centre.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a gift shop
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 10-minute walk of Colorado Welcome Center at Cortez and Clay Mesa art Gallery and Studio
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. A vending machine, gift shops/newsstands, and ski storage are also featured at the business-friendly Best Western Turquoise Inn & Suites. Self parking is free.

Smoking is allowed in designated areas at this Cortez hotel.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Ski storage

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Built in 1958
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cots (infant beds) are available for USD 5 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5 per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Turquoise
Best Western Turquoise Cortez
Best Western Turquoise Inn
Best Western Turquoise Inn Cortez
Turquoise Inn
Best Western Cortez
Best Western Turquoise Hotel Cortez
Cortez Best Western
Best Turquoise & Suites Cortez
Best Western Turquoise Inn & Suites Hotel
Best Western Turquoise Inn & Suites Cortez
Best Western Turquoise Inn & Suites Hotel Cortez

Best Western Turquoise Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 437 out of 1002 reviews
Rating 8 - Good. 343 out of 1002 reviews
Rating 6 - Okay. 127 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Joyce

Travelled with family
Liked: Staff & service
Disliked: Amenities
Advertised swimming pools. The outside pool was empty and a disaster. Didn't look like anybody was working on it. Inside pool had water in it but was closed. It probably stays that way. The floors in the room were filthy. I go barefoot in my feet turn black.
Stayed 2 nights in May 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and courteous staff. Nicely updated rooms.
Stayed 5 nights in May 2025

10/10 Excellent

Lauryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The room was clean and the breakfast was really good!
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Amenities, property conditions & facilities
Wonderful
Stayed 1 night in May 2025

10/10 Excellent

Olga

Stayed 1 night in May 2025

10/10 Excellent

Thirumalai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great three night stay at this property. The room was very clean and comfortable. Misty was great and very accommodating. When checking in I was informed that we may experience some issues with hot water and if we did notify the front desk and they would make an adjustment to our bill. We did have some issues only while either one of us were taking a shower. I mentioned it to Misty and she gave us more than fair adjustment. This was our second stay at this property but will not be our last.
Stayed 3 nights in May 2025

10/10 Excellent

JP

Liked: Cleanliness, property conditions & facilities
Accommodating with our late arrival time, great breakfast for a hotel.
Stayed 1 night in May 2025

8/10 Good

Michael, Tucson

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and comfortable
Stayed 1 night in May 2025

2/10 Terrible

John W

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Not up to standards

We had no hot water during our entire stay. Thus showering was not an option. Was told by front desk that this has been an ongoing issue. Yet they continue to book guests. Was promised a refund for the inconvenience. To date have not received any. In fact I was double billed for my room. Fortunately my credit card carrier was able to resolve was able to the duplicate charge. Motel simply was not up to Best Western standards. Wouldn't stay here again and certainly won't recommend it to others.
Stayed 1 night in May 2025

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Lawrence, Portland

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is an aging motel that desperately needs a facility upgrade. The pool & hot tub were in repair; date unknown when it’d be available to guests. Then during our 2nd day/night, NO hot water available apparently to our room but not the whole motel. The staff have been pleasant and helpful. But the facility is a handicap for them.
Stayed 2 nights in May 2025

4/10 Poor

Penny

Disliked: Cleanliness, property conditions & facilities
The desk staff were very nice and genuinely doing their best. The room was OK, i just don’t love the doors that open to the outside (that’s on me, I didn’t notice when booking). I did sleep well. Our biggest issue was that there was no hot water. We called the desk, gave some time for the secondary tank to heat, but we never did get hot water before having to leave. While we waited we went to the breakfast area. My boyfriend said the breakfast was OK except for the eggs. I ran to the restroom near the breakfast area. It was pretty messy and out of toilet paper and paper towels. I did run up to the desk and grabbed some so that the next person would have some. The front desk attendant did say they would give us a discount of some sort on the room because of the hot water, but we don’t have an idea of what that will be.
Stayed 1 night in May 2025

4/10 Poor

Sheila

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The outside of the hotel was dirty and really needs an update. We had no hot water x 2 days and no housekeeping during our stay. The GM, Misty was wonderful in arranging a partial refund and when the hair dryer in our room didn’t work she went to a local merchant and purchased one for us. But, this hotel needs some tender loving care!!!
Stayed 3 nights in May 2025

4/10 Poor

Tracy, Chicago

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was quite disappointed in this Best Western. I chose the property because we had a great stay at a Best Western in Page,AZ. However, this one, not so much. It was Mother’s Day when we checked in. I think they had some staff call out that day. Okay, fine, we were patient with the staff- they were doing the best they could. However, our room was disappointing. The beds were horrible…we sunk into the mattress and it was not comfortable. Okay, still could deal with it. What was unacceptable was zero hot water in the shower. It wasn’t even luke warm. Also, the coffee maker in the room didn’t work. That was disappointing. The hotel was safe and it wasn’t noisy, so that was good. The pool wasn’t open yet. It’s a pretty small town, but considered big for this part of the US, so there was shopping and dining options.
Stayed 1 night in May 2025

4/10 Poor

Rebecca, Phoenix

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was nicely redone. Unfortunately we found rodent droppings under the counter when my husband accidentally dropped his key card and went to pick it up. Otherwise we wouldn’t have known about it. There were 3 propane grill tanks in the courtyard. We didn’t know if they were empty or not which made us feel unsafe. The outside was run down but with the way the rooms looked I believe they were waiting for the summer to fix up the outside and courtyard. There were some sketchy people across the street from the hotel that my husband didn’t like cause we have a fairly nice vehicle and he was concerned that they may try to come and mess with our vehicle at night.
Stayed 4 nights in May 2025

4/10 Poor

Jerrie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very accommodating and pleasant! The facility unfortunately was having some issues with the water and we did not have any hot water for showers. The staff understood and again were very pleasant to work with in a very stressful situation.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Leonid, Marblehead

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Friendly stuff.
Stayed 1 night in May 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jansin

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

This is a very nice motel with updated rooms and excellent service. It’s a good choice for anyone who is looking for a moderately priced motel close to everything.
Stayed 6 nights in Apr 2025

4/10 Poor

Barbara, Denver

Stayed 1 night in Mar 2025