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JW Marriott Hotel Macau

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Premium bedding, down duvets, minibar, individually furnished
Poolside bar
LED TV
Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) | Premium bedding, down duvets, minibar, individually furnished
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Estrada da Baía da Nossa Senhora de, Esperança, s/n, Cotai, Das Ilhas
  • Place, Galaxy Arena
    ‪6 min walk‬
  • Place, Cotai Strip
    ‪13 min walk‬
  • Place, Venetian Macao Casino
    ‪16 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪3 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | LED TV

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Pool View

Premium bedding, down duvets, minibar, individually furnished

Executive Room, 1 King Bed, Pool View

  • Resort view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Lobby

Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) | Pool | Outdoor pool

Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge )

  • 96 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Pool View

Lobby

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds, Pool View

Premium bedding, down duvets, minibar, individually furnished

Executive Room, 2 Double Beds, Pool View

  • 45 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Lobby

Room, 2 Double Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Pool View

Premium bedding, down duvets, minibar, individually furnished

Room, 2 Double Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

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W Macau - Studio City
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4.7 out of 5, Exceptional, 805 reviews
The price is CHF 117
includes taxes & fees
9 Jun - 10 Jun
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About this property

JW Marriott Hotel Macau

This hotel features 4 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free casino shuttle. Other amenities include 2 bars/lounges, a health club and a poolside bar. Housekeeping is available on request.
JW Marriott Hotel Macau offers 1015 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a lazy river, a waterslide, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at JW Marriott Hotel Macau. During your stay, you'll be connected to the convention centre and just a quick walk from Galaxy International Convention Center. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the outdoor pool
  • Treat yourself to body treatments, body wraps or body scrubs at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Cotai Strip and 6 minutes from University of Macau
  • Free airport, casino and ferry terminal shuttle service
JW Marriott Hotel Macau offers its guests a full-service spa, a lazy river, and a waterslide. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. An outdoor pool, a children's pool, and a health club are also featured at the luxury JW Marriott Hotel Macau. A roundtrip airport shuttle at scheduled times and An area shuttle are free. Self parking is free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
JW Marriott Hotel Macau has 4 restaurants serving breakfast, lunch and dinner.
Urban Kitchen – This restaurant specialises in international cuisine. A children's menu is available. Open daily.
The Lounge – This coffee shop specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
The Pool Bar – This bar specialises in international cuisine and serves lunch, dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 11 AM to 9 PM at scheduled times
  • Free area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MOP 338.80 for adults and MOP 165 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • The Lounge
  • The Pool Bar
  • Urban Kitchen

Things to do

  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Lazy river
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 December to 13 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Macau

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MOP 338.8 for adults and from MOP 165 for children
  • Rollaway bed fee: MOP 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hotel Macau Cotai
JW Marriott Hotel Macau
JW Marriott Macau Cotai
JW Marriott Hotel Macau Hotel
JW Marriott Hotel Macau Cotai
JW Marriott Hotel Macau Hotel Cotai

JW Marriott Hotel Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Apinya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and luxury hotel decor and great facilities
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kai H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My elderly parents had a great experience here. Staff was really attentive and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chau sin helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice place for family trip

We have a great time in this hotel, will come back again.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Tamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heartwarming gifts and wonderful hospitality, so we had a very enjoyable hotel life!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

WILLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfying and enjoyable hotel stay. starting with the hotel check in by the reception staff.
Nice view from my room window.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Suen Yat Heung E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Caring & Comfortable Hotel

Very good room design to cater for comfortable n the need of travellers. J M Mariott staff are very courtesy towards customers, well trained & welcome us which is very much appreciated.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

My Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Ming Fai Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality of service

Good service
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Lung George

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

HyukBum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best. really best. thanks to Karmen, Fred. They make us great day. ^^
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Hiu Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as usual

Good quality as usual Marriott standard, particularly the SPA
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very convenient location in Cotai. Walkable distance to Taipa main tourist place, light rail station and Venetian. The property itself has all kinds of stores
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Shuk Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious
Stayed 1 night in Nov 2023
Verified

8/10 Good

Yan Tung

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in May 2023
Verified

10/10 Excellent

CHEWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWESOME!

SOOOO perfect!! they are very kind, nice. I can't wait to visit there again!! Cleaning Service is very perfect! so awesome!!!
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Lai Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is great, but the check-in process is waste time.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Ming Sze

Liked: Cleanliness, staff & service, property conditions & facilities
Fitness staff Christian is very good and helpful
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied.

Overall very satisfied. I would like especially mention Jessie for taking good care for my stay. Also not forget to mention grace. Best executive lounge service.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

EUNHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I used to travel to Macau a lot. JW is always a enjoyable stay. n it was nice to be able to stay comfortably with a really friendly staff 'Sharry' at the lounge club. She is so nice n gave us happier stay. Say hi to Sharry. Thx4 ur lovely kindness.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

kwok leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

DONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good~~~!!
Stayed 1 night in Apr 2024