2/10 Horrible
Ka Yan
17 déc. 2025
Les points faibles : Propreté, personnel et service, équipements
We stayed in the suite which is the largest room at the end of the floor but unfortunately besides for being large there is absolutely nothing going for it.
1. The toilet smelled like pee even after cleaning the next day (we stayed 2 nights), I suspect itâs the drains.
2. The water drained very very slowly in the shower.
3. Even though its a fairly new hotel, itâs already dated and kinda dirty. There were stains on the mini bar counter top, the door handle to the bedroom fell off and we had to pop it back in ourselves.
4. Mini bar was almost non existent, only provided English Breakfast Tea, Jasmine Tea and instant coffee. Most hotels provide a Nestle Cafe coffee pod machine now days, not this one, only crappy instant coffee.
5. The water temperature in the shower was almost non adjustable!! It stayed at the same temperature even when I turned the temperature to cold because I like to take cold showers and I wasnât able to because it went right back to original temperature. It would also periodically spurt out cold water for seconds during the shower, this happened around 10 times.
6. Contact staff from the hotel is completely uneducated in hotel layouts. The original room I booked was a different room type, I always request via Hotel.com messaging for a room away from elevators due to noise, their staff replied me only to say itâll be depending on availability at check in. Only to find out at check in that particular room type is situated across from the elevators.
Ka Yan
Séjour de 2 nuits en décembre 2025