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Western Inn

2.5 star property

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Photo gallery for Western Inn

Lobby
Hallway
Front of property
Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Place, Horseshoe Council Bluffs
    ‪5 min drive‬
  • Place, Mid-America Center
    ‪5 min drive‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪9 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

AmericInn by Wyndham Council Bluffs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, 964 reviews
The price is CHF 60
includes taxes & fees
12 Oct - 13 Oct
AmericInn by Wyndham Council Bluffs

About this property

Western Inn

Suburban hotel with free breakfast and 24-hour front desk
An indoor pool, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a library and express check-out are on-site.
Western Inn offers 51 accommodations with a hairdryer and free toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Western Inn. During your stay, you're just a quick walk from Bowlero Council Bluffs. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and library
  • Guests speak favourably about the value of their stay and the clean guestrooms
  • 9 minutes by car from Henry Doorly Zoo and Aquarium and 9 minutes from Harrah's Council Bluffs Casino
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served. An indoor pool, a library, and a vending machine are also featured at the business-friendly Western Inn. Free self parking is available.

This Council Bluffs hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Western Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 197 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 174 out of 1003 reviews
Rating 4 - Poor. 171 out of 1003 reviews
Rating 2 - Terrible. 220 out of 1003 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Janette

Stayed 3 nights in Jul 2025

6/10 Okay

Michelle

Travelled with family

Meh at best

Very hard bed and pillow. Beer cans all over pool area, dirty underwear in me d locker room. Breakfast was poor quality, world's worst coffee
Stayed 1 night in Jul 2025

2/10 Terrible

Cecilio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Awful stale smell.
Stayed 1 night in Jun 2025

8/10 Good

Luca

Liked: Cleanliness
As cheap hotels go, it was solid. Got a room for the college world series. Beds were comfy, shower was hot, room was clean. My only complaint is that the rooms were very very hot even with the AC on full blast the whole time.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often. Staff is polite and respectful. Affordable and convenient. -Paul
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Staff great Run Down

The bed was ok the AC worked after they changed my room but there where holes in walls wires showing everywhere it was dirty from the entering banister on the stair way was painted white but was black from dirty hands no elevator , the tub would not drain when I showered I was stand in water above my ankles ! The staff was friendly the coffee was good !
Stayed 1 night in Jun 2025

4/10 Poor

Pete

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in poor condition! The first room we were put in the air conditioner blew out hot air and the shelf was falling off the wall. We ere moved and that was better. The parking are is very poor and the breakfast was bad, we grabbed a banana and it was bruised and rotten. We definitely would not stay there again
Stayed 1 night in Jun 2025

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities
The host was on his phone for check out and didn't even look at us. The air conditioner did not work properly, the faucet dripped, and
Stayed 1 night in Jun 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great clean & unbeatable price
Stayed 1 night in May 2025

6/10 Okay

Justin

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Ok stay

This is a cheaper hotel. Ice machine was good. Breakfast wasnt great. Entryway was pretry dirty. Pillows were not good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff they either have it or they don't but will make sure your needs are met Ours were
Stayed 1 night in Jun 2025

6/10 Okay

Eric

Travelled with family

Check-in was a disaster

I called ahead at 9 pm to tell them we would be in early in the morning. When we showed up at 5 am they would not let me check in. Had to wait til 9 am so we could check in.
Stayed 2 nights in Jun 2025

2/10 Terrible

Donna

Travelled with family
Disliked: Property conditions & facilities
Rooms were very hot fist room I got the window was broken where it doesn’t close A.C were broken Could use more varieties for breakfast Not worth the price to stay Stayed here cause baby was cranky and need to stop driving for the day
Stayed 1 night in Jun 2025

2/10 Terrible

DORIS

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Air did not work. The room was literally 80+ degrees. Carpet was atrocious & I would not walk on the floors without shoes. Holes in the bathroom walls where towel rack used to hang and the holes were plugged with what looked like toilet paper. Worst room I have experienced.
Stayed 1 night in Jun 2025

2/10 Terrible

Yadi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy ac not working on a 100 degrees weather dirty old
Stayed 1 night in Jun 2025

6/10 Okay

Karrie

Travelled with family and small children
The beds were not very big and hard. Had some wall damage and holes in the wall. Water damage from ac in the wall. Only nice thing was it had some really great water pressure in the shower.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Property conditions & facilities
Love you guys!
Stayed 1 night in Jun 2025

8/10 Good

Heather

Stayed 1 night in Jun 2025

8/10 Good

Cody

Liked: Amenities
Worked great for a weekend get away at the Zoo, decent pool for our daughter, clean room & sheets. Staff was very accommodating and friendly! We enjoyed our time here
Stayed 1 night in Jun 2025

6/10 Okay

BRIAN

Travelled with family
Liked: Staff & service
Disliked: Room comfort

OK at best

Western Inn is a little dated. The staff were very friendly, but the room could use some attention. The beds were extremely hard and uncomfortable. There were unpatched holes in the walls of the bathroom as well as an stained towel left for the floor mat.
Stayed 1 night in Jun 2025

2/10 Terrible

Roger

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The a/c didnt work.. the beds were soo hard
Stayed 1 night in Jun 2025

2/10 Terrible

NATALIE, Salina

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The air conditioner didn't work upon check in. Apparently no one else's did either.
Stayed 1 night in Jun 2025

6/10 Okay

Clayton

Stayed 1 night in Jun 2025

4/10 Poor

Pam

Liked: Staff & service
Disliked: Room comfort

Rooms too HOT - actual temperature!!

The room was very warm - hot. Clerk did give me a fan - but I actually was sweaty. Because of this slept very poorly. The halls were cooler than the room
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
G
Stayed 1 night in Jun 2025