Cozumel Palace All Inclusive

VIP Access

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Where to?

Dates

August 2025

September 2025

Premium bedding, pillow-top beds, free minibar, in-room safe

Couples treatment room(s), body treatments, aromatherapy

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

Punta Langosta Pier
‪16 min walk‬
Cozumel Maritime Terminal
‪3 min drive‬
Cozumel Museum
‪3 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)
‪5 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Superior Ocean Front Suite - Kids & Teens Free

Wonderful

54 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Loft Suite Ocean View - Kids & Teens Free

Exceptional

77 sq m
1 bedroom
Sea view
Sleeps 6
1 King Bed and 2 Double Beds

Superior Ocean View Suite - Book 5 nights, Get 3 Free nights at Punta Cana

54 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean Front- King Size Bed

Wonderful

54 sq m
Ocean view
Sleeps 2
1 King Bed

Superior Ocean View Suite - Kids & Teens Free

Wonderful

54 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

77 sq m
2 bedrooms
Sea view
Sleeps 6
1 King Bed and 2 Double Beds

Suite Standard with Ocean View

54 sq m
Ocean view
Sleeps 4

Suite Standard

54 sq m
Sleeps 4

Loft Deluxe with Sea View

76 sq m
Sea view
Sleeps 6

Suite Presidential with Sea View

168 sq m
Sea view
Sleeps 6

Suite Superior with Sea View

53 sq m
Sea view
Sleeps 2

Similar properties

On private beach
Pool
Spa
Pet-friendly

for 1 room

includes taxes & fees

22 Aug - 23 Aug

On the beach, sun-loungers, beach umbrellas, beach towels

Pool
All-inclusive
Spa
Kids pool

for 1 room

includes taxes & fees

22 Aug - 23 Aug

About this property

Cozumel Palace All Inclusive

Beach property with 3 outdoor pools, near Punta Langosta Pier

Guests at this beach property will appreciate convenient on-site amenities such as a children's pool and a playground.

Cozumel Palace All Inclusive offers 169 accommodations with iPod docking stations and free minibar items. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 21-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and designer toiletries.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awe-Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Cozumel Palace All Inclusive. During your stay, you're just a quick walk from Palacio Municipal. You'll find features such as free breakfast and free WiFi in public areas, plus 3 outdoor pools.

Free full breakfast served daily
Free WiFi
Drinking and dining options include 4 restaurants, a swim-up bar and a poolside bar
Take a swim in the 3 outdoor pools
Indulge with manicures and pedicures, hot stone massages or body treatments at Awe-Spa
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a playground
Guests speak favourably about the overall condition of the property and the area's walkability
Just a 1-minute drive from Punta Langosta Pier and 14 minutes from Mr. Sancho's Beach Club
Airport shuttle service available for a fee

Cozumel Palace All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Cozumel Palace All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a children's pool, a garden and a terrace. You'll have access to the outdoor pool at a partner property.

This 4-star Cozumel property is smoke free.

Guests are served a free full breakfast daily from 7 AM to 11:30 AM.

Cozumel Palace All Inclusive has 4 restaurants on site.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Snorkelling

Lessons/classes/games

Dancing

Water fitness

Entertainment

On-site live performances

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

No on-site parking available
24-hour return airport shuttle on request for a surcharge

Food and drink

Free full breakfast available daily 7 AM to 11:30 AM
2 bars/lounges
4 restaurants
A poolside bar
A swim-up bar
Snack bar/deli

Things to do

3 outdoor pools
Arcade/game room
Children's pool
Full-service spa
Outdoor pool (guest access)
Playground
Scuba diving
Shopping
Snorkelling

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
Terrace

Full-service spa

9 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift (109 centimetre wide door)
Wheelchair accessible (may have limitations)

1 building
5 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Jetted bathtub
Separate bathtub and shower
Slippers
Towels provided

Entertainment

21-inch LCD TV with premium satellite channels
IPod dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

The property will be renovating from 25 September 2024 to 30 April 2026 (completion date subject to change). The following areas are affected:

One of the dining venues
One of the swimming pools
Bar/lounge
Lift
Exterior
Front desk
Hallway
Laundry facilities
Lobby
Spa

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 61 per person (return)
Airport shuttle fee per child: USD 61 (return), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Cozumel Palace All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Cozumel

Cozumel All Inclusive

Cozumel Palace

Cozumel Palace All Inclusive

Palace Cozumel

Cozumel Palace Hotel Cozumel

Cozumel Palace Resort

Palace Hotel Cozumel

Plaza Las Glorias Cozumel

Cozumel Palace All Inclusive All-inclusive property

Cozumel Inclusive inclusive p

Cozumel Inclusive Inclusive

Cozumel Palace All Inclusive Cozumel

Cozumel Palace All Inclusive All-inclusive property

Cozumel Palace All Inclusive All-inclusive property Cozumel

Cozumel Palace All Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

John, Bay Village

Travelled with partner

8 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My wife and I have stayed at 5 all-inclusive hotels within the last year. Given that, this is by far the best! Wonderful food, amazing location and the best hotel staff EVER!!

Stayed 8 nights in Apr 2025

10/10 Excellent

Steven, Colorado Sprinsg

7 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Mar 2025

4/10 Poor

Karina

29 Apr 2025

Liked: Cleanliness, property conditions & facilities

Cozumel Palace is visually nice. The staff (up front) are all trying to get over on people. Once you walk in they greet you, hand you a drink and carnation then as soon as you get to check in they tell you about how you are in a category and that you can upgrade for only $95 (they fail to say a night). We got into our room (that was booked online a month in advance) and it’s the very first room on the ground floor. The room didn’t look very clean and it just so happened to be a handy capable room. This would have been great if we needed it but that was not the case. When we went to the front to ask for a different room, they were very rude and said they had nothing for us. We were not happy and let them know we did not want to stay in that room. All of a sudden they had something, but wanted us to pay an additional $380 to move up.

Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with family

28 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was beautiful. Everything you could imagine right there at your fingertips. The staff was as so nice all the time, all the time. They seemed to truly enjoy their jobs. Such a wonderful experience.

Stayed 3 nights in Apr 2025

10/10 Excellent

Jean Annette

Travelled with partner

26 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I can’t say enough about how wonderful this resort was ! The staff was the shining stars from the moment we got there we were catered to from the room cleaners to pool concierge to waiters and waitresses . Place was not a big party place but was great with evening entertainment. All restaurants were great and swimming in front of place was crystal clear . We never left resort . It was the most relaxing vacation we’ve had in a while . We have been to Cozumel now, five times and it was by far our favorite! Aminda was our cleaner she was outstanding and Evan and Victoria in Italian restaurant were great . Giant pepper grinder was hilarious I thought I was being pranked!

Stayed 5 nights in Apr 2025

10/10 Excellent

Angela

Travelled with family

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a short stay of 3 days here and wish it had been longer. We loved everything about this hotel. Beautiful interiors, excellent food, drinks and staff. Our teenage son did his first dive lesson and his instructor was amazing, warm, kind and educational. He felt happy and safe. We would stay again.

Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

19 Apr 2025

Stayed 4 nights in Apr 2025

10/10 Excellent

Tammy

15 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel is beautiful! The room was clean and comfortable. The food was good and the staff was even better. Accommodating, friendly, answered questions and very attentive. The pool was fantastic. The only down side is that there is no sand beach access to the ocean, but that is nothing the hotel has control over. Great property. Will be back!

Stayed 3 nights in Apr 2025

8/10 Good

Todd

15 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Apr 2025

10/10 Excellent

Stephenie

Travelled with family and small children

15 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This all-inclusive resort is fantastic. The staff is wonderful, it is clean, the food is good, the kids club and spa are excellent. It was truly one of the most relaxing vacations I have ever had. We can't wait to go back.

Stayed 6 nights in Apr 2025

10/10 Excellent

john taylor

Travelled with partner

15 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great food , great service, great views, very nice rooms, good snorkeling just off the back

Stayed 4 nights in Apr 2025

10/10 Excellent

John, Lometa

Travelled with group

15 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice renovations, food quality good.

Stayed 3 nights in Apr 2025

10/10 Excellent

Keith

Travelled with family

14 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It took us a day or two to adjust to how compact this resort is, but in the end we loved it and enjoyed it a lot. The coffee shop in the lobby is amazing—real coffees made to order, crepes made to order, and amazing pastries and macaroons, etc. all included. The restaurants were good but not “stellar”. We liked the Italian one the best. Mono the Asian one was the weakest for us—everything looked pretty but it was like the chefs made it look like the pictures but had never actually tasted the real thing—which is understandable because it’s in Mexico of course! The service was outstanding and prompt, waiters steady at the poll, quick room service, nice turn down service. Our favorite employees were Paola, a waitress at Flamingo’s who also recognized us at room service, and Ivan the head waiter of the Italian restaurant, who was warm friendly and took great pride in “his” restaurant. Every company should want employees like these. The other big learning is the rhythm at the pool. Mornings are quiet and laid back, not crowded even though lots of people reserve their chairs. (I don’t know why hotels all over the world continue to just allow this—it really sucks.) in the afternoons, the pool area gets more active and crowded, with music and DJ’s and activities. Morning volleyball is really fun and usually has 6-10 people playing. Afternoon volleyball will seriously have 40 people playing. It’s a wonder the ball ever touches the water! It is a little cheesy but a fun activity.

Stayed 7 nights in Mar 2025

10/10 Excellent

Frederick

Travelled with partner

13 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall we loved Cozumel Palace. The service was over the top excellent and they make you feel like the most important person there. I cannot stress enough how much we like this resort. The property is newly renovated and everything looks and smells new. Overall I give Cozumel Palace an A . We are thinkimg about coming here every year for our anniversary.

Stayed 6 nights in Apr 2025

10/10 Excellent

Timothy

Travelled with family

12 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Do, marietta

Travelled with family and small children

11 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to be. No beach access on the property

Stayed 3 nights in Apr 2025

10/10 Excellent

Domenic Daryle

Travelled with family, Travelled with group

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We love Palace Cozumel. Clean, awesome staff, SPECTACULAR food (italian restaurant notwithstanding), perfect location. Can’t wait to go again!

Stayed 7 nights in Mar 2025

10/10 Excellent

Jason Alan

Travelled with family

8 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is gorgeous! It isn’t huge so it makes it easy to get around. Best resort in Mexico that we have ever been to!

Stayed 9 nights in Mar 2025

10/10 Excellent

Skender

6 Apr 2025

Stayed 5 nights in Mar 2025

10/10 Excellent

Emery

2 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

8/10 Good

Anna

Travelled with family

2 Apr 2025

Liked: Cleanliness, staff & service

This place had great service, good food.

Stayed 6 nights in Mar 2025

10/10 Excellent

arend

1 Apr 2025

Liked: Staff & service, property conditions & facilities

Loved everything about the resort!

Stayed 2 nights in Mar 2025

10/10 Excellent

David William

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Mar 2025

10/10 Excellent

Tabitha Marie

Travelled with family

29 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The palace was beautiful, clean and had the best staff. The food was on par with the the other palace resorts and the small size helped with crowds. We went snorkeling 2-3 times a day and always saw something new. My 15 year old did his first scuba lesson, highly recommend. It was a magical place.

Stayed 7 nights in Mar 2025

10/10 Excellent

Kevin

Travelled with family, Travelled with group

23 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the resort! The staff!

Stayed 7 nights in Mar 2025

Cozumel Palace All Inclusive

Choose dates to view prices

Photo gallery for Cozumel Palace All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Ocean Front Suite - Kids & Teens Free

Superior Ocean Front Suite - Kids & Teens Free

View all photos for Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free

View all photos for Superior Ocean View Suite - Book 5 nights, Get 3 Free nights at Punta Cana

Superior Ocean View Suite - Book 5 nights, Get 3 Free nights at Punta Cana

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed

View all photos for Superior Ocean View Suite - Kids & Teens Free

Superior Ocean View Suite - Kids & Teens Free

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

View all photos for Suite Standard with Ocean View

Suite Standard with Ocean View

View all photos for Suite Standard

Suite Standard

View all photos for Loft Deluxe with Sea View

Loft Deluxe with Sea View

View all photos for Suite Presidential with Sea View

Suite Presidential with Sea View

View all photos for Suite Superior with Sea View

Suite Superior with Sea View

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About this property

Cozumel Palace All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Water activities

Lessons/classes/games

Entertainment

Languages

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Cozumel Palace All Inclusive Reviews

Reviews

Wonderful

9.6/10

9.6/10

9.0/10