Dreams Cozumel Cape Resort & Spa - All Inclusive

4.0 star property

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Suite, 1 King Bed, Ocean View (Master) | Terrace/patio
Reception
Suite, 1 King Bed, Ocean View (Master) | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Bar
  • Pool
  • Room service

Explore the area

Map
Carretera Costera Sur Km 12.9, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Paradise Beach
    ‪13 min walk‬
  • Mr. Sancho's Beach Club
    ‪2 min drive‬
  • Playa Mia Grand Beach and Water Park
    ‪2 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪19 min drive‬

Room options

Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family Suite (Preferred Club)

  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Pool View (Preferred Club)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

8.4 out of 10
Very good
(15 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Pool View (Preferred Club)

  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View (Preferred Club)

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Master)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Quadruple Suite Junior with Pool View

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior with Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Double Suite Junior with Pool View

  • Sleeps 3
  • 2 Double Beds

Double Suite Junior with Beach View

  • Beach view
  • Sleeps 3
  • 2 Double Beds

Suite Junior with Beach View

  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite Master with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior with Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Double Suite Junior with View

  • Sleeps 3
  • 2 Double Beds

Double Suite Junior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Double Suite Junior with Pool View

  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Dreams Cozumel Cape Resort & Spa - All Inclusive

On private beach with outdoor pool, near Mr. Sancho's Beach Club
Catch some rays on Dreams Cozumel Cape Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Dreams Cozumel Cape Resort & Spa - All Inclusive offers 154 air-conditioned accommodations with a safe and complimentary slippers. This individually decorated and furnished accommodation includes single sofa beds. 55-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead, and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
A private beach and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Dreams Cozumel Cape Resort & Spa - All Inclusive. During your stay, you're just a quick walk from Paradise Beach. Free WiFi in public areas, free self-parking and 4 restaurants are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, 2 beach bars and a poolside bar
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, hot stone massages or hydrotherapy at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Paradise Beach and a 2-minute drive from Mr. Sancho's Beach Club
Dreams Cozumel Cape Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Dreams Cozumel Cape Resort & Spa - All Inclusive such as a complimentary children's club and an outdoor pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a fitness centre and a garden. Free self parking is available.

This 4-star Cozumel property is smoke free.

Dreams Cozumel Cape Resort & Spa - All Inclusive has 4 restaurants on site.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Snorkelling
  • Yoga classes

Family friendly

  • Free children's club
  • Free rollaway/extra bed
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 4 buildings
  • 4 floors
  • Built in 2022
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Single sofa bed

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Cozumel Cape Resort Spa All Inclusive
Dreams Cozumel Cape Resort & Spa - All Inclusive Cozumel

Dreams Cozumel Cape Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 154 out of 336 reviews
Rating 8 - Good. 63 out of 336 reviews
Rating 6 - Okay. 57 out of 336 reviews
Rating 4 - Poor. 37 out of 336 reviews
Rating 2 - Terrible. 25 out of 336 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Liked: Staff & service
The location of all the rooms and restaurants have great views of the ocean. The buildings are not in great repair and show signs of age. Buffet food is not great. The restaurant Olio was good and the Secrets food was nice. The pool at Dreams is in great shape and clean. The sister resorts pools are aged and dirty. Beach was nice but rocky. Entertainment team was great.
Stayed 7 nights in Mar 2025

10/10 Excellent

Hermes

Stayed 6 nights in Mar 2025

4/10 Poor

BRADLEY, RAPID CITY

Liked: Staff & service
Limited eating, no towels, very limited beach chairs and pool chairs Beach good, ocean water very clear, room clean, staff very friendly.
Stayed 5 nights in Mar 2025

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and tranquil.
Stayed 4 nights in Mar 2025

8/10 Good

Matthew Carter

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time.
Stayed 6 nights in Mar 2025

4/10 Poor

debra J

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Kaitryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The island is small, safe, and beautiful with the best beaches we’ve ever seen.
Stayed 7 nights in Mar 2025

10/10 Excellent

mark, any

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, staff was extremely attentive and hard working. food was very very good and by staying at Dreams gave us unlimited options for dinners
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Access to Sunscape and Secrets facilities is a big bonus!
Stayed 7 nights in Feb 2025

8/10 Good

Rehana

Stayed 6 nights in Feb 2025

6/10 Okay

Colleen

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The staff was helpful and wonderful to be around. The resort is all inclusive, the food at every restaurant was terrible, seemed as if everything was microwaved from Costco. After the 2nd night of our stay, we would take taxi to downtown to dine off property. Housekeeping would only refresh items if requested- needed to ask for the basics like more toilet paper. Each morning of our stay, pool towels were unavailable and when stocked, limit one per person. The pool and beach furniture were old, uncomfortable and covered in mold. Not enough pool/beach furniture for the guests. To obtain a chair, you needed to get it before 7am or you would not have a place to relax. Public restrooms had doors that didn’t close and needed to be better serviced. For the cost of what I paid per night, I was expecting higher quality food and better amenities.
Stayed 5 nights in Feb 2025

8/10 Good

Margaret Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams is located on a beautiful beach and the property itself is quite attractive. The staff goes out of its way to cater to the guests in every way and seems to genuinely enjoy pleasing people. Food options are varied, especially with the ability to access the restaurants at Secrets. My biggest objection was the caliber of many of the clientele, who were loud, obnoxious and yelled obscenities as you would expect at a frat party or Spring Break. The young children have an excuse for wailing, but the adults don’t. I’m not sure what the management could do to discourage this behavior without alienating the guests. The other issue concerned the process for staking out the limited beach chairs. I went down every morning, sometimes as early as 6 am, to place towels on seaside beach chairs. I later learned, the hard way, that unless the towel had a personal item on it, the staff would remove the towel. This was never explained to me and caused disappointment and friction with other guests.
Stayed 7 nights in Feb 2025

6/10 Okay

Heather Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My fiancé and I stayed five days for the first time and looking for a wedding ceremony venue as well. The staff were friendly and accommodating. I HIGHLY recommend Palancar Dive shop next door as we went scuba diving which I am certified but was my fiancé’s first time. Best experience I’ve ever had at a dive shop. The food was good in certain spots ( Italian place at Dreams was excellent… HOWEVER they close many restaurants early which floods other restaurants. My advice is go to a restaurant before you’re very hungry because many places we waited over an hour ( especially sea food restaurant). I had a horrible experience with taxis there… not really Dreams fault but they do let those guys on their property to take tourists so really it is a representation of their company. Taxi dropped us off in a remote location and took off. We were suppose to go to a ranch for horse back riding and they took us to wrong place. Quite the adventure. Overall was paradise the pictures don’t do it justice. The only reason I did not rate as excellent is because they closed down many things all the time. Not sure I’d say was the best hotel I’ve stayed at but the staff were AMAZING . For those that do not know the entire place is smoke free ( they do enforce it) and there are only two far spread spots you can smoke between three connected properties. My fiancé enjoys occasional cigar so was not a huge deal for us but some in my family smoke. Thank you for an enjoyable week Dreams! We enjoyed :-)
Stayed 4 nights in Feb 2025

2/10 Terrible

Smail, Atlantic Highlands

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Kazbek

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time! Friendly stuff and good restaurants.
Stayed 9 nights in Feb 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Dreams we could eat at Secret and Sunscape resorts. The food was excellent presentation,variety and good. Only struggle was getting lounging chairs by ocean. Very few with umbrellas. The bed in the room was bad. Overall great vacation.
Stayed 8 nights in Feb 2025

10/10 Excellent

Deborah

Stayed 7 nights in Feb 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that there was a walking trail along the beach

4/10 Poor

Lynn Carey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty property. Food quality poor compared to other Dreams properties that we have visited. Getting clean bath linens was like pulling teeth! I would not return.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt completely safe here, the entire staff, even the gentleman mowing, were so nice and friendly. A lot of choices of where to eat, did not wait more than 30 minutes and never were turned down because they were closed. Only bad thing is there are not enough chairs during the day! Everyone is saving chairs and even though we paid to bring the privilege area, we never once sat there during the day. Beach bar service is not easy to find, or nonexistent when you are sitting so far away from the bars. The entertainment was hard to figure out what and where it was at. We missed the fire show entirely and we had asked 2 different workers what the entertainment was and they didn’t know. This is our 3rd trip to this resort, will be back.😎

10/10 Excellent

Karen, Batsvia

Stayed 7 nights in Feb 2025

8/10 Good

Carla

Stayed 3 nights in Jan 2025