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Prestige Cranbrook Hotel, BW Premier Collection

2.5 star property

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Photo gallery for Prestige Cranbrook Hotel, BW Premier Collection

Lobby
Relax by the pool surrounded by Adirondack chairs and enjoy the unique ceiling design.
Enjoy a compact retreat with a bed, desk, and kitchenette, featuring a microwave, coffee maker, and sink.
Lobby
Compact hotel room with a kitchenette area, featuring a sofa and a bedside table.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Room service
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
1019 Cranbrook Street N, Cranbrook, BC, V1C 3S4
  • Cranbrook History Centre
    ‪2 min drive‬
  • Wildstone Golf Course
    ‪5 min drive‬
  • St. Eugene Golf Course
    ‪7 min drive‬
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly;with Sofabed) | 1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

Executive Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen) | 1 bedroom, desk, iron/ironing board, cots/infant beds

Executive Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Full Kitchen)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette | Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed) | 1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | 1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room) | 1 bedroom, desk, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed, Non Smoking, Kitchenette

Business Suite, 1 King Bed, Non Smoking, Kitchenette | 1 bedroom, desk, iron/ironing board, cots/infant beds

Business Suite, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room) | 1 bedroom, desk, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Separate Living Room)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Prestige Cranbrook Hotel, BW Premier Collection

Hotel with free parking, a quick walk to Tamarack Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Prestige Cranbrook Hotel, BW Premier Collection offers 94 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a waterslide, an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Prestige Cranbrook Hotel, BW Premier Collection. During your stay, you're just a quick walk from Tamarack Centre. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Mediterranean cuisine while dining at Modern Olive
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a meeting room, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by foot from Tamarack Centre and a 2-minute drive from Cranbrook History Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Prestige Cranbrook Hotel, BW Premier Collection offers its guests an indoor pool, a waterslide, and a 24-hour fitness centre. A vending machine, an arcade/games room, and a picnic area are also featured at the business-friendly Prestige Cranbrook Hotel, BW Premier Collection. Free self parking is available.

This Cranbrook hotel is smoke free.

Modern Olive – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. A children's menu is available.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant

Restaurants on site

  • Modern Olive

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are available for CAD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not allow guests 18 and younger to access the fitness facility.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Cranbrook
Best Western Cranbrook Hotel
Best Western Hotel Cranbrook
Cranbrook Best Western
Hotel Cranbrook
Cranbrook Best Western
Best Western Cranbrook Hotel
Cranbrook Hotel BW Premier Collection
Prestige Cranbrook Hotel, BW Premier Collection Hotel
Prestige Cranbrook Hotel, BW Premier Collection Cranbrook
Prestige Cranbrook Hotel, BW Premier Collection Hotel Cranbrook

Prestige Cranbrook Hotel, BW Premier Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 247 out of 489 reviews
Rating 8 - Good. 169 out of 489 reviews
Rating 6 - Okay. 49 out of 489 reviews
Rating 4 - Poor. 15 out of 489 reviews
Rating 2 - Terrible. 9 out of 489 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Stayed 1 night in Apr 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Key card stopped working. I had to go back to the front desk and wait in line to get it fixed.
Stayed 3 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is easy to navigate and the coffee was great. Very comfortable beds!
Stayed 1 night in Mar 2025

8/10 Good

Jody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Gisella

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Denise

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Good but extremely pricey and the pool is freezing so was disappointed we booked it for the pool and it was way too cold to even go in it for more then 10 mins.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

6/10 Okay

Acacia

Stayed 1 night in Oct 2024

10/10 Excellent

Dominique

Stayed 1 night in Oct 2024

8/10 Good

JACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay

Front desk staff were friendly and efficient, beds were very comfortable, the room seemed to be quite clean. The bath tub area was a little tight, but manageable.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel

It was a great trip.
Stayed 1 night in Oct 2024

8/10 Good

PHIL, calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It fit the bill
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

8/10 Good

Kristina

Liked: Staff & service, amenities, property conditions & facilities
It was more expensive than I expected off season, however since everyone else that was attending the Celebration of Life was staying there I felt it was my best option.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend Best Western in Cranbrook.

Room #1 we checked into was filthy, there was popcorn all over the floor in a number of areas. We were transferred to Room #2 which was better but still dirty, no vacuuming. Transferred to Room #3 which had another guest already staying in that room.
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel and the room was nice. There were quite a few restaurant options nearby but we had a very good dinner at the hotel restaurant.
Stayed 1 night in Sep 2024

8/10 Good

Glen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at your hotel and especially the Modern Olive Restaurant. The only concern was the lack of shampoo and conditioner, the 2 small bottles were empty.
Stayed 1 night in Sep 2024

6/10 Okay

Allan

Stayed 1 night in Sep 2024

10/10 Excellent

RONALD

Stayed 1 night in Sep 2024