Nice downtown hotel, walking distance to Western Financial Centre. A lot of steep stairs to rooms. Checkin was unusual. Make sure to read the email that they send you.
Expedia should have advised us that this was a self check-in that would require a special app to be downloaded to one of our devices. At the end of a long day, this was an unwelcome surprise.
Really good hotel. They called me in advance to let me know my room was ready early then the check-in was quick and easy. The building is quite old but well maintained and very clean. The pub on the main floor had standard pub fare and was medium busy. It was 10 dollar wing night which came with fries. Food was above average. Looks like a 60 inch television with all of the channels. Bathroom looks newly renovated and is spotless. Has bar fridge, microwave, and coffee machine. The only negative is the parking. There are meters next to the building that turn on 900am. There's a bigger public lot across the street about a 5 min walk. This would still be my first pick of hotels within the city of Cranbrook.
the staff was more then excellent, the place is an older hotel that has had a nice renovation. location was excellent. Rooms were spacious. No elevator but that was fine for me. The only downside I had was the heating ac unit runs very often. I think it has to do with the thermostat location. But that was overlooked by myself due to the super helpful and friendly staff.
Very nice hotel with a lot of history. The room was very comfortable and the walk in shower is fantastic. What really makes this place stand out is the amazing service Jim provides. He called us earlier in the morning to say the room was ready for early check-in... I have never experienced that level of service before!!! When we arrived he arranged a taxi to take us to the airport early the next morning before I even had all the words out. Jim is a real gem...thank you!!!
A beautiful historic hotel. Front counter staff were friendly and kind. The place is great except for the fact that there's no elevator. It's no big deal if your young and/or fit, but if not there's about 20 stairs to climb so be warned. Pack lightly. Otherwise the location is very central with restaurants, pubs and shopping within easy walking distance.
Fantastic location and a very nicely renovated building! Loved reading about its history and canât wait to stay again! Shout out to Jim at the front desk! What a lovely human who had some great recommendations!
Very nice old style hotel right downtown Cranbrook close to many good restaurants, shopping, groceries, entertainment. Will definitely stay there again
The manager Jim was very accommodating and helpful.
The restaurant was very good both food and service.
The location was easily walkable in the downtown area.
Great location near restaurants, grocery store, and fuel! It was an excellent first stop on our trip and I would stay there again. We didn't spend much time in the room as we were only there for 1 night but it was very well set up and I was impressed by the use of space and the kitchenette. My only caution for others would be the narrow staircase.
Great basic lodging. It is a restored hotel so it has a mix of new and old. Our room 223 had an old inoperative whirlpool tub that was quite dangerous and difficult for a person to get in and out of.
Front desk staff were knowledgeable and helpful. Parking is off site but no father away the being at a big chain hotel.
The Baker Hotel is very nice and modern. I have now stayed there twice, and will again. Cranbrook downtown is not that great, and there aren't a lot of good restaurants nearby, or even in Cranbrook. There is a great used book store only a few doors away. Don't stay at the Baker if you can't carry luggage up a flight or two of stairs