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Crowne Plaza London- Gatwick Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza London- Gatwick Airport by IHG

Exterior
Daily English breakfast (GBP 19.95 per person)
Premium Room, 2 Double Beds | In-room safe, desk, blackout curtains, soundproofing
Exterior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Langley Drive, Crawley, England, RH11 7SX
  • Place, Manor Royal Business Park
    ‪1 min walk‬
  • Place, Crawley Town Hall
    ‪14 min walk‬
  • Place, County Mall Shopping Centre
    ‪17 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Club lounge access

Room amenity

Suite, 1 Bedroom, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Room amenity

Premium Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.2 out of 10
Very good
(16 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Room amenity

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Bathroom | Combined shower/bathtub, deep-soaking bathtub, free toiletries

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | In-room safe, desk, blackout curtains, soundproofing

Premium Room, 2 Double Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 17 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(21 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | In-room safe, desk, blackout curtains, soundproofing

Premium Room, 1 Queen Bed

8.8 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

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Exterior
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About this property

Crowne Plaza London- Gatwick Airport by IHG

Suburban hotel with fitness centre and 24-hour business centre
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Crowne Plaza London- Gatwick Airport by IHG offers 294 air-conditioned accommodations with a safe and coffee/tea makers. 26-inch LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza London- Gatwick Airport by IHG. During your stay, you're just a quick walk from Manor Royal Business Park. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Manor Royal Business Park and 10 minutes on foot from Cineworld Crawley
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Crowne Plaza London- Gatwick Airport by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Crawley hotel.

For a fee, guests can enjoy a English breakfast daily from 6 AM to 10:30 AM.
Cube Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Olive Grove – This restaurant serves brunch, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 12 per day)
  • Uncovered extended parking on site (GBP 12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cube Restaurant
  • The Olive Grove

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Uncovered self-parking fee: GBP 12 per day
  • Uncovered extended parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Airport Gatwick
Crowne Plaza London Gatwick Airport
Crawley Crowne Plaza
Crowne Plaza Crawley
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza London Gatwick Airport Hotel
Crowne Plaza London Gatwick Airport
Crowne Plaza London Gatwick Airport an IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Crawley
Crowne Plaza London- Gatwick Airport by IHG Hotel Crawley

Crowne Plaza London- Gatwick Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 440 out of 1002 reviews
Rating 8 - Good. 311 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Adam

Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight as flying from Gatwick in the morning at 6am. Shuttle from hotel was easy to catch & the hotel is in an excellent location. The staff from reception to the bar were amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were wonderful! The room was great, as was staff
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food choices.
Stayed 1 night in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the minute and a half walk to my room off of elevator - I’m not joking - I timed it!
Stayed 1 night in Sep 2025

10/10 Excellent

duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely friendly and the hotel was incredibly clean and tidy. Would highly recommend staying in there if you’re in the area. There was also a large choice of gluten-free options on the restaurants menu, which was ideal for my wife
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Stayed 1 night in Sep 2025

6/10 Okay

Carina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Not for light sleepers - at least not the rooms on the 5th floor. It’s a shame because everything else was great. The staff are extremely friendly and the rooms have everything you need. But we heard suitcases being rolled along the floor above every couple of hours.
Stayed 1 night in Sep 2025

10/10 Excellent

Brent

Stayed 1 night in Aug 2025

8/10 Good

Lutfur Rahman

Travelled with family
There should be concierge service to assists guests to take luggage to rooms and down . This service was lacking , there should be dedicated staff for this , front desk staff were very cooperative and courteous.
Stayed 5 nights in Sep 2025

4/10 Poor

Raghbir

Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Travelled with partner
Disliked: Staff & service, amenities
This hotel sells executive rooms with executive lounge access on weekends but there is no service in the lounge on weekends. The signs in the hotel say there is service but when you ask you are told otherwise. Not told at check-in. The main restaurant is closed as well. If we were aware earlier we would have picked a cheaper room or a different hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Tracy, Kirkbymoorside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, polite staff, large comfortable room and a bathroom with large shower and a bath tub, the toiletries smelt delicious. We ate in the restaurant and the food was hot and very tasty.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gonzalo, Placentia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at check-in were very friendly and answered all my questions. My room was good size, clean, and good air conditioning.
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort

Proper working AC just wonderful

Amazing to find a Hôtel with proper working ac. 17 nights in different hotels this trip and this was only one with working ac. I really cannot recommend it enough. My special gratitude to the manager and staff for ensuring that the rooms have proper working ac. I actually got a great nights sleep unlike all the other hotels this trip.
Stayed 1 night in Aug 2025

8/10 Good

Anna

Stayed 1 night in Aug 2025

8/10 Good

glynis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jack

Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jul 2025

6/10 Okay

Inderjit

Travelled with partner
Liked: Cleanliness, staff & service
Single EV charging point was occupied from the time we arrived around 9pm to the time we needed to leave in the morning (by the same car). Having a booking system and 1 hour slots rather than 'first come first served' with only a single charging point. I informed the front desk staff, but he was not particularly interested, could have suggested a nearby charging station it would have been something...this is going to be a common problem with more EV's.
Stayed 1 night in Aug 2025

10/10 Excellent

Kay

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025