Do not stay here unless you like a poorly maintained property and misleading pictures on the website.
When I arrived, the lights were not working in the entry way and the bathroom. The curtains did not close properly. The two sliding closet doors were off the guides and would not open or close. The safe did not close and lock. The pictures on the website clearly showed water bottles, a coffee maker and coffee making supplies.
Now there is only a coffee maker. No coffee. No creamer. No sugar. And NO bottled water. They do not supply those items any longer. Well, then, take the darn pictures off the website!
After I called and complained, they fixed the closet doors. They "fixed" the curtains so they would stay closed, but I could not get them back open. They replaced one light in the entry but one was still not working. And they could not fix the lights in the bathroom. It was going to take an electrician and that would be over a week away. And they could not fix the safe so that it would close and lock.
The location of the room within the resort is really bad. The room has no view. It looks over the trash dumpster, the loading dock and a parking lot. Delivery vehicles and personnel traffic were very loud and annoying and occurred at all hours.
For the premium price I paid at this "premium" resort, it was a very bad experience.
DO NOT STAY HERE
So close to the ski lifts! Easy bus transportation into town. Great hot tub! Comfy bed but room needs HELP-no microwave but dishes, no dishwasher even though unit says to put dishes in dishwasher...biggest complaint is the fluorescent light in the bathroom didnât work at all. It was so hard to get ready with no light. They had these cheap battery operated lights that came on but only when it was dark, so no help at all...water took forever to get hot in the shower and the unit was SO HOT!!! Thermostat was set at 45 but it was mid 70's at least in that room.
We thought we were getting a Vacation Rental By Owner but turned out to be a crappy hotel room. It was listed as a "Dream Studio" which we thought would have been a studio apartment. There was many issues with the room but since we booked it through VRBO the hotel staff really couldn't help us. Not happy that a hotel room was even an option to rent but listed like a personal property. The worse issue was the nasty shower. It barely came out of the shower head and it hardly drained. Which left you standing disgusting water right away. Crap from the drain came up into the shower / tub. There was a gross vent with years of dirt and now way to control the air temp. The blackout blind was broken so would not close all the way. And there was a constant buzzing noise. Would NEVER stay here again.
The property was physically ok. 32 degrees (F) outside but poor heat inside plus only luke warm "hot" water. No communication available with the rental company (Vacasa). Poor vacation choice so we checked out after the first night of a three night reservation.
The location is amazing. Just a few minutes to the base lift and easy access to transportation into town.
Having said that, we had to keep the window open for our entire stay due to the overwhelming and uncontrolled heat in the room. Fortunately, temperatures were in the high teens at night, which helped bring the room temperature down to the high 60s. There was no shampoo, no soap, But we figure we got what we paid for.
The hot tub was crowded at almost all hours, but since itâs spring break, thatâs to be expected a bit.
At one point, the bathroom lightbulb exploded when we turned it on, which left glass all over the bathroom floor. We called maintenance and they came up and took care of the problem, returning functionality to the bathroom, lights and all. However, we were finding glass on the floor and in the shower for a couple days afterwards.
This is in a great location near the mountain and a handful of restaurants and coffee shops yet removed from the hustle and bustle of the main strip (which my husband and I appreciate). The room was clean and met our needs. The door was really hard to open and close all the way so we really had to work to make sure it closed each time but other than that it was great for our short stay.
Grand Lodge hotel room that is a VRBO. It has excellent access to the ski lift. It is only a two minute walk to start your ski day (or Summer hike).
The staff at the Grand Lodge is always friendly and extremely helpful. The location is perfect. Once you walk out the front doors you are almost in the bus line for downtown. This is awesome. Once you park at the hotelâŠ..you donât have to worry about driving at all :)
Only bummerâŠ..the room doesnât have a microwave.
Location and amenities were great. But the listing added âkitchen itemsâ and âdining areaâ. This is very misleading. Plopping a 2â diameter table and a couple of forks doesnât make it a kitchen. Just know before you go- itâs a hotel room. Plan on dining out for all meals unless you tote a stove up to the room.