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Aleros Hotel Boutique

3.0 star property

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Photo gallery for Aleros Hotel Boutique

32-inch plasma TV with cable channels, TV
Down duvets, free WiFi, bed sheets
Building design
Front of property
Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
782 Juan Jaramillo, Cuenca, Azuay, 010104
  • Place, Calderon Park
    ‪3 min walk‬
  • Place, New Cathedral of Cuenca
    ‪5 min walk‬
  • Place, Río Tomebamba & Calle Larga
    ‪5 min walk‬
  • Airport, Cuenca (CUE-Mariscal Lamar)
    ‪11 min drive‬

Room options

View all photos for Executive Single Room, 1 Double Bed

Down duvets, free WiFi, bed sheets

Executive Single Room, 1 Double Bed

  • Sleeps 1
  • Free Wi-Fi

View all photos for Executive Single Room, 1 Double Bed

Down duvets, free WiFi, bed sheets

Executive Single Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Triple Room

Classic Triple Room | Down duvets, free WiFi, bed sheets

Classic Triple Room

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Quadruple Room

Classic Quadruple Room | Down duvets, free WiFi, bed sheets

Classic Quadruple Room

  • City view
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Down duvets, free WiFi, bed sheets

Family Room

  • City view
  • 30 sq m
  • Sleeps 7
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Down duvets, free WiFi, bed sheets

Comfort Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Bedroom

Down duvets, free WiFi, bed sheets

Comfort Room, 1 Bedroom

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Down duvets, free WiFi, bed sheets

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Down duvets, free WiFi, bed sheets

Family Room

  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

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About this property

Aleros Hotel Boutique

A coffee shop/cafe, concierge services and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include tour/ticket assistance and a front desk safe. Change of towels is available on request
Aleros Hotel Boutique offers 27 accommodations with complimentary bottles of water and free toiletries. Beds feature down duvets. 32-inch plasma televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Cuenca hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Aleros Hotel Boutique, you're just a quick walk from Las Conceptas Museum. Free WiFi in public areas, a free manager's reception and a coffee shop/cafe are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Las Conceptas Museum and 3 minutes on foot from Calderon Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. A free manager's reception is offered daily. Public spaces have free WiFi. Aleros Hotel Boutique also features tour/ticket assistance, concierge services, and a front desk safe.

This 3-star Cuenca hotel is smoke free.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: USD 3 for adults and USD 3 for children
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • Art gallery

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water

More

  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 10 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 18.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 3 for adults and from USD 3 for children
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 18.0 per night
  • Credit card charges are subject to a surcharge of 10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

Property is also known as

Aleros Hotel Boutique Hotel
Aleros Hotel Boutique Cuenca
Aleros Hotel Boutique Hotel Cuenca

Aleros Hotel Boutique Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 3 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Rene

Liked: Cleanliness, property conditions & facilities
Clean and beautiful hotel. The staff was very nice. For the price a very good deal.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful, beautiful building
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

ERICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close from everything in a very nice well preserved building
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Dianna

Hotel did not have my reservation. Was forced to find alternative accommodations.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Verhonda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and helpful. The room was quaint, clean and comfortable with all the amenities. The room had an Ecuadorian wood trim look. I was well attended to by the staff and the hotel was beautiful with an indoor atrium and a large restaurant that served breakfast. The hotel is at the edge of the historic district of town and within walking distance to some of the best restaurants, shopping and art related museums and sites. I was safe as the hotel was secure. I recommend staying at the Boutique Hotel Aleros if you're planning a trip to Cuenca.
The entrance to Boutique Hotel Aleros
The indoor atrium
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF VERY FRIENDLY AND PROFESSIONAL, COZY AND VERY CONVENIENT , 2 BLOCKS AWAY FROM CALDERON PARK WITH BEAUTIFUL PLACES TO HAVE COFFEE OR DRINKS AND DINNING.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience and costs
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

JI YOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed very comfortable at your hotel with your wonderful services. Thanks.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Gerald

Liked: Amenities
We had an inside courtyard view room. Nice room but thicker curtains to keep out the light would be a great idea.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

frank

Liked: Staff & service, property conditions & facilities
Walking Distance to Calderon Park
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

theo

Liked: Cleanliness
Disliked: Staff & service, amenities
Great location and beds, and clean. Iffy wifi, expensive for what it is, rooms rundown, no hot water in evenings but very hot every morning regardless of time or weather.male staff make you feel very uncomfortable, feels like your staying in someones house with children running around, not a hotel, although lovely building outside. Plenty of far better cheaper options and in no way a real hotel or bputique
Stayed 2 nights in Aug 2023
Verified

4/10 Poor

Ivan

Disliked: Amenities, property conditions & facilities
I was supposed to get parking included,they charged me extra and when I got there they told me I didn’t have amy reservations.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is pretty, unique, and safe. Our room slept 5 which was great. The only disappointment was that even though the hotel is clearly advertised as including breakfast we were told at check in and again later that day (after I reviewed my reservation and the website) that we don’t get free breakfast included with our stay. We were told we didn’t book the option that included breakfast. Even after I said that our reservation and the site said it was included I was still told no. The false advertising was a bit annoying but otherwise it was a good stay for a single night.
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

You will need a quiet room.

This is a good hotel for the price. It has a restaurant and the rooms are fairly comfortable. There is probably not much the hotel can do being how historic it is except it would not be wise to spend the night in a room next to the street. The traffic noise is horrendous. Was not a good night's sleep until around 5:00 a.m. It might have been quieter next to a airport runaway. My room had a windowless wall next to the street and it seemed almost paper thin. I even had a white noise machine and I could not drown out the honking, music, drums, hot rodding etc. I really wish I had a window because at one time it was a slow march of what sounded like a rock band inching down the street.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación, el desayuno variado y la atención muy buena.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Monica Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo Ok

Todo bien. Me ayudaron el con el check in antes. Y tienen opcion de check out a las 8 pm por un costo extra.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estilo colonial es un toque especial
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

stamenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicación, parqueo disponible, desayuno básico incluido, comodas habitaciones.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa relação custo-benefício.

O hotel está muito bem localizado e ao mesmo tempo é bastante silencioso. A acústica, internamente, apresenta limites: do segundo andar, onde eu estava, era possível ouvir a música que todo dia acompanhava o café da manhã (bom, mas sem variações). As cortinas do quarto não bloqueiam a luz solar. Não há elevadores.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Lizardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gente muy cordial y agradable
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, habitación limpia, desayuno delicioso, ambiente acogedor y muy tranquilo el lugar....
Stayed 1 night in Dec 2022
Verified

4/10 Poor

RAUL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023