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Hotel Ilebal Cuernavaca Centro - un lugar con encanto

3.0 star property
VIP Access

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Photo gallery for Hotel Ilebal Cuernavaca Centro - un lugar con encanto

Outdoor pool, open 9 AM to 7:00 PM, pool loungers
A wooden desk with a vase of flowers, a mirror, and a flat-screen TV mounted on the wall.
Restaurant
Couples treatment room(s)
Premier Room | Premium bedding, in-room safe, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Room service

Explore the area

View in a map
Antigua Bajada de San Anton, Chula Vista 112, Centro, Cuernavaca, MOR, 62000
  • Place, Borda Gardens
    ‪2 min walk‬
  • Place, Cuernavaca Cathedral
    ‪7 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, individually furnished, desk

Standard Room

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a large bed, two bedside lamps, a framed picture on the wall, and a window with curtains.

Superior Room

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room

Premier Room | Premium bedding, in-room safe, individually furnished, desk

Premier Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually furnished, desk

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Ilebal Cuernavaca Centro - un lugar con encanto

This smoke-free hotel features an outdoor pool, a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Other amenities include 24-hour room service, concierge services and a 24-hour front desk.
Hotel Ilebal Cuernavaca Centro - un lugar con encanto offers 30 accommodations, which are accessible via exterior corridors and feature private pools and laptop-compatible safes. Rooms open to balconies or patios. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Ilebal Cuernavaca Centro - un lugar con encanto. During your stay, you're just a quick walk from Cuernavaca Cathedral. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at the coffee shop
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • Within a 15-minute walk of Cuernavaca Cathedral and Plaza de Armas
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Ilebal Cuernavaca Centro - un lugar con encanto. Free self parking and valet parking are available.

This 3-star Cuernavaca hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:30 AM.
Restaurate pequeño – This coffee shop serves breakfast and lunch. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • restaurate pequeño

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Private pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • No lift
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Private pool

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 300 for adults and from MXN 300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 7:00 PM

Property is also known as

Hotel Ilebal
Hotel Ilebal Cuernavaca
Ilebal
Ilebal Cuernavaca
Hotel Ilebal
Hotel Ilebal Cuernavaca Centro
Hotel Ilebal Cuernavaca Centro - un lugar con encanto Hotel
Hotel Ilebal Cuernavaca Centro - un lugar con encanto Cuernavaca

Hotel Ilebal Cuernavaca Centro - un lugar con encanto Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 241 out of 538 reviews
Rating 8 - Good. 185 out of 538 reviews
Rating 6 - Okay. 65 out of 538 reviews
Rating 4 - Poor. 25 out of 538 reviews
Rating 2 - Terrible. 22 out of 538 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mario De Los

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful, the rooms were always clean. Very helpful staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Staff excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and comfortable, the staff very polite and attentive to their guests, especially Isaac!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very nice clean room
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Lourdes

Disliked: Amenities, property conditions & facilities
Bad location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Maricruz

Liked: Cleanliness, amenities
Excellent 👍
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Edgar Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good conditions. Really quiet and very clean.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Me de an elevator
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

VIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service all around was very special . From the check in to the food service ,the selection of soaps in room and overall ambiance was amazing. I will be booking and recommending to others . 👍👍
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Maria L

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a very nice place, but it really needs maintenance. The pool has a lot of tiles missing, there is no food service of any type, not even ice after 300pm. There is a lot of noise coming from the pool machines from the hotel above them.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Edwardo

Liked: Cleanliness, staff & service, amenities
Greta service
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Yunuen

Disliked: Staff & service, amenities, property conditions & facilities
The hotel was not like in the photos
Stayed 2 nights in Mar 2025
Verified

8/10 Good

José Emilio

Liked: Property conditions & facilities
The food is limited in variety, quality and service.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that would be a negative is that I got sick and my family came to visit and they would not let them stay just to check up on me.
Stayed 13 nights in Jul 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Apr 2023
Verified

2/10 Terrible

Santiago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Service

I called beforehand to ask about my second pet and they said it was no issue or extra charge, one I arrived they made a big fuss and wanted to make an extra charge before check-in for both pets (when none should be charged) and overall making us feel unsafe. Had to stay in a different place and hotel wouldn't wage cancellation after the whole fiasco on their side.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
Disliked: Amenities
No tomamos desayuno
Como ya lo mencioné , la tarifa del hotel es de $1,257 y la de expedía $2,087, esto no es posible , otra vez me pasa esto con ustedes , la vez anterior fue en el Real de Minas Bajio , espero alguna compensación por estas irregularidades, gracias
Stayed 1 night in Apr 2026
Verified

8/10 Good

Josan

Liked: Cleanliness, staff & service
El hotel bien , céntrico pero de difícil acceso , el personal muy amable , la alberca cómoda pero el hotel algo descuidado
Stayed 2 nights in Mar 2026
Verified

8/10 Good

MARIO

No se tiene problema para rl estacionamiento, la alberca es pequeña y ls habitacion fue con vista a calle y la vista no es muy agradable
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jorge Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien y el personal muy servicial
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable la ubicación conveniente cerca del centro las instalaciones convenientes para el precio habitación limpia alberca limpia alimentos buenos
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daniel GutiErrez

Siempre muy buena atención
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jorge Manuel

Liked: Cleanliness, amenities, property conditions & facilities
El perdiendo es muy servicial y el Hotel muy agradable
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

JC

Liked: Cleanliness, amenities, property conditions & facilities
No respetaron servicio de café y galletas
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jorge Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Muy cómodo y excelente trato del personal
Stayed 1 night in Jan 2026