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Dumfries Arms Hotel

4.0 star property

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Photo gallery for Dumfries Arms Hotel

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Bar (on property)
Indoor wedding
Staircase
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

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54 GLAISNOCK STREET, Cumnock, Scotland, KA18 1BY
  • Place, Dumfries House
    ‪4 min drive‬
  • Place, Barony Colliery
    ‪5 min drive‬
  • Place, New Cumnock Golf Club
    ‪6 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪53 min drive‬

Room options

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Double or Twin Room

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Double or Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room

8.0 out of 10
Very good
(5 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

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Bar (on property)
The Royal Hotel
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 181 reviews
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About this property

Dumfries Arms Hotel

Hotel in Cumnock with free breakfast and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a front desk safe and a banquet hall.
Dumfries Arms Hotel offers 26 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Dumfries Arms Hotel. During your stay, you'll be close to Dumfries House. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include newspapers, a front desk safe and meeting rooms
  • 2.2 miles (3.5 km) from Dumfries House and 15.5 miles (25 km) from The Garage
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Dumfries Arms Hotel also features a terrace, room service (during limited hours), and a front desk safe. Self parking is free.

This 4-star Cumnock hotel is smoke free.

Guests are served a free full breakfast on weekdays from 7 AM to 9:30 AM.
On-site venue – This restaurant specialises in local cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Dumfries Arms Hotel Cumnock
Dumfries Arms Cumnock
Dumfries Arms
Dumfries Arms Hotel Hotel
Dumfries Arms Hotel Cumnock
Dumfries Arms Hotel Hotel Cumnock

Dumfries Arms Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 98 out of 178 reviews
Rating 8 - Good. 58 out of 178 reviews
Rating 6 - Okay. 12 out of 178 reviews
Rating 4 - Poor. 7 out of 178 reviews
Rating 2 - Terrible. 3 out of 178 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

.

Wonderful stay. Beautiful dinners and breakfast
Stayed 2 nights in Aug 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, very helpful. Good hotel with loads of parking.
Stayed 2 nights in Aug 2025

10/10 Excellent

Isobel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely dinner abd comfortable, clean room.
Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel . Lovely attentive staff Extremely comfortable
Stayed 1 night in Aug 2025

2/10 Terrible

Allan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
On arrival (8 hours drive) the receptionist greeted us with absolute disregard for people with disabilities or knowledge of legal rights of service dogs. I had included this into my booking and had confirmation that the hotel would support us. His words made my daughter withdraw as if she’d done something wrong. Not okay!!! Your team need D&I training.
Stayed 1 night in Aug 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, room comfort

Basically good stay

The fittings in the room were tired and worn. The tea/coffee tray was kept in a cupboard but was warm. Needs to be on the side. Bed comfy room very clean
Stayed 1 night in Jul 2025

2/10 Terrible

Elaine

Disliked: Cleanliness, room comfort

AVOID

Beware. This hotel has issue with Soil pipes. Our room was unbearable in the bathroom and had to have the door closed. Unable to use the toilet because of the stench. Reported to hotel staff - who advised ‘Yes we know - the cleaner forgot to put a plug back somewhere’ ?!?!?? Was then advised an ‘Operations Manager’ would call to discuss - 5 days later still waiting……… despite me calling to chase. AVOID AT ALL COSTS.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay. Dinner was very good as was cooked breakfast. Only comment I would make was limited choice on first course of breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Larraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely one night stay here prior to visiting Dumfries House. Staff were lovely and food excellent. Only problem we had was the bathroom. The shower was over the bath which was very slippy and there was no mat and no grab rails to hold on to. As we are both getting older and have physical problems we felt very unsafe.
Stayed 1 night in Jul 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So welcoming.

This is a very welcoming hotel and the staff are warm and friendly and professional. The room is comfortable, but a bit squashed for the people. Our only gripe was that it was hot and stuffy
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service

Weekend with friends

Fabulous stay ,food really nice ,breakfast excellent plenty of choice .evening meal really tasty .
Stayed 2 nights in Jul 2025

8/10 Good

Adrienne Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, room comfort
Ok rooms a bit dated staff excellent Breakfast poor
Stayed 1 night in Jun 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed comfortable room could do with a wee update but generally fine. Please put a mirror somewhere beside a plug. Need a good memory to dry and style my hair
Stayed 2 nights in Jun 2025

8/10 Good

James P

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting southern Scotland , this hotel met our expectations. An older hotel , its remodeling was quite stunning . The rooms / restaurant/ bar were all very inviting. I felt its price was appropriate and I give it a 3.5 star rating personally. It’s a bit off the beaten path but I’d recommend highly if your trip planning takes you in that direction.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Room clean and spacious. Dinner and breakfast was great
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Stayed 1 night in May 2025

8/10 Good

Penelope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds need better mattresses. Great staff. Food good if menu a bit unexciting.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Stayed 1 night in May 2025

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good not exceptional. Helpful staff. A bit deary
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel

A warm welcome at reception. Room was spacious, bed , pillows very comfortable. Good toiletries and good sized towels! Good service in dining room. food good and fairly priced
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Was well appointed for the price bracket that it occupies. Need to get rid of their sqeeky floorboards. Staff were most helpful.
Stayed 1 night in May 2025