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Hotel Garcilaso I

3.0 star property

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Photo gallery for Hotel Garcilaso I

Lobby
Twin Room, 2 Single Beds | In-room safe, free WiFi
Terrace/patio
Courtyard
Dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
Calle Garcilaso 233, Cusco, Cusco, 8002
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, San Pedro Market
    ‪5 min walk‬
  • Place, Cusco Cathedral
    ‪5 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪14 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, free WiFi

Double Room

  • Garden view
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, free WiFi

Twin Room, 2 Single Beds

  • Garden view
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Triple Room | In-room safe, free WiFi

Triple Room

  • Park view
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room | In-room safe, free WiFi

Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, free WiFi

Quadruple Room

  • Garden view
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 3 Single Beds

View all photos for Suite, Jetted Tub

Suite, Jetted Tub | In-room safe, free WiFi

Suite, Jetted Tub

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Garcilaso I

A restaurant, a coffee shop/cafe and a business centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, concierge services and dry cleaning.
Hotel Garcilaso I offers 29 accommodations with a safe and free toiletries. Televisions come with cable channels.

Bathrooms include a shower. This Cusco hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel Garcilaso I, you're just a quick walk from Plaza de Armas. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Plaza de Armas and 5 minutes on foot from San Pedro Market
  • Local-area shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. A business centre and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Garcilaso I.
Guests are served a free buffet breakfast daily.
Hotel Garcilaso I has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1800
  • Colonial architecture
  • Fireplace in lobby

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Room service

More

  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20450687490

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Garcilaso Cusco
Garcilaso Hotel
Garcilaso Hotel Cusco
Hotel Garcilaso I Cusco
Hotel Garcilaso I
Garcilaso I Cusco
Hotel Garcilaso I Hotel
Hotel Garcilaso I Cusco
Hotel Garcilaso I Hotel Cusco

Hotel Garcilaso I Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Layout with inside courtyard created a quiet environment within the hustle and bustle of the busy downtown area of Cusco. Very pleasant and accessible to everything.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall liked the place. Very tidy and clean. A bit noisy sometimes in the night due to heavy traffic.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic and well taken care of. Very close to downtown and no regrets whatsoever.
Stayed 2 nights in Jan 2019

2/10 Terrible

Bob, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

I stayed at this place for one night. The room was dirty. No hot water in all the three rooms we booked. We complained and they did nothing about it. The sheets were very dirty and had to be changed. The bathroom was very tiny. For a little more you can get a nicer hotel to stay. I would not recommend this hotel to anybody. I will not recommend booking with cheap tickets to anybody. This was the worst site I have ever used.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful old building

Excellent staff. Beautiful building. Great breakfast.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
First, I must correct my previous review. We had reservations at Hotel Garcilaso I, but because of renovations, we were automatically switched to Hotel Garcilaso 2, just a few doors up the street. We had already stayed one night, went to Machu Pichuu, and returned for a second stay. For our return, we requested a room away from the street, as the first room was on the street and very, very noisy all night. The new room was at the rear of the hotel, clean and very, very quiet. We had left our large bags at the hotel, when we went to Machu Pichuu and they were in our new room, when we returned. The included breakfast is one of the best we've encountered. Again, the staff is very professional,helpful and everyone we encountered spoke English. The hotel is located within a short walk from numerous restaurants, plazas and places to see. I'd go back again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Room location is important

We were booked for Garcilaso 2, which was being remodeled when we arrived. We were moved to Garcilaso 1. The hotel has a lovely center court. The staff was very helpful and spoke English. The room was initially satisfactory. Howrver, it overlook what turned out to be a very busy and loud street...all night. We got very little sleep. The included breakfast was one of the best of any placed we stayed this trip. Ask for a room away from the street.

6/10 Okay

Jessica, Australia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Perfect for a night or two

We booked on Wotif and they didn't have our booking on arrival which was at 10pm at night. Quickly rectified the situation and gave us an upgrade room. Bathroom was very average, show leaked and everything got wet! Beds are ok for a night, not great and comfortable. We just returned from the trek so it was ok for a night, but if i wasn't completed exhausted, i probably would not have slept due to the busy street noise.

6/10 Okay

Kosuke, Houston, TX

A hotel of choice for the price

I stayed for a night. Located in the busy area of the city so no problem finding stores and restaurants in less than 5 minutes walk. The place became very quiet over the night, which is also good.

8/10 Good

Angela

Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適に過ごせた。日本語を勉強中のｽﾀｯﾌがいて、ﾀｸｼｰ等の手配依頼が楽だった。部屋にはｴｱｺﾝは無かったが、ｵｲﾙﾋｰﾀｰがあり良かった。3泊したが朝食ﾒﾆｭｰは同じだった。ｱﾙﾏｽ広場の近くにあり、観光が便利だった。

4/10 Poor

Vânia

Disliked: Cleanliness, room comfort

Not that good

The heating equipment has not enough power to heat well. Wireless does not work properly. Most of times signal is low. About Breakfast, there isn't a good bread or a cake. Cheese is very salty. They offer a "pure coffe" that you shall mix with water, but it will not taste well.

10/10 Excellent

Abraham, Ilo,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Garcilaso, el mejor lugar para visitar Cuzco

Nuestra permanencia en el hotel Garcilaso I fue muy placentera, con muy buen desayuno, infuciones permanentes a cualquier hora del dia y de la noche, asistencia del personal para ubicar tours o direcciones con un plano especifico para cada caso. Guardiania de maletas cuandonsales a Machupicchu, personal amable, educado, respetuoso, servicial y sobre todo muy seguro, por la excelente ubicacion, especialmente cuando uno retorna de los tours, estos siempre terminan a una cuadra del hotel y el retorno es muy facial y placentero

8/10 Good

MANUEL, Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atencion del personal

8/10 Good

BERNARDO, guadalajara mexico

Liked: Cleanliness, staff & service, property conditions & facilities

un buen hotel en cusco

un hotel bonito, con empleados super serviciales, muy amables, el único punto fue que el agua caliente se acabo pero amablemente nos cambiaron a una habitación mejor y se soluciono el problema. pero bien en general

10/10 Excellent

Juan Domingo, Trujillo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen servicio, y excelente ubicación

La habitación estuvo limpia. Los trabajadores del hotel muy amables, buen desayuno, y la ubicación excelente.

6/10 Okay

Patricia, Santiago

Liked: Staff & service

Mejora wi fi

Falta mejorar wi fi

8/10 Good

Valdiane, Fortaleza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização.

Bem localizado. Os ovos mexidos do café da manhã eram acondicionados em vasilha de vidro e, com isso, ficavam frios. Não oferecia chocolate em pò ou achocolatado no café da manhã.

4/10 Poor

ENMA, el salvador

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy mal hotel, sucias las habitaciones y mal olor

super mal la habitacio con mal olor a los servicios sanitarios muy sucio, apestoso no regresaria, no funciona el wifi en las habitaciones. lo unico bueno el desayuno y la persona que lo atiende