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Hotel Plateros

3.0 star property

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Photo gallery for Hotel Plateros

Rooftop terrace
Rooftop terrace
Lift
Lobby sitting area
Interior

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Los Plateros 348, Cusco
  • Place, Plaza de Armas
    ‪1 min walk‬
  • Place, Cusco Cathedral
    ‪2 min walk‬
  • Place, San Pedro Market
    ‪8 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Twin Room, Multiple Beds

1 bedroom, in-room safe, desk, soundproofing

Standard Twin Room, Multiple Beds

  • 9 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, soundproofing

Standard Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | 1 bedroom, in-room safe, desk, soundproofing

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 3 Large Single Beds

View all photos for Standard Quadruple Room

1 bedroom, in-room safe, desk, soundproofing

Standard Quadruple Room

  • Sleeps 4
  • 4 Large Single Beds

View all photos for Family Room, Multiple Beds

1 bedroom, in-room safe, desk, soundproofing

Family Room, Multiple Beds

  • 20 sq m
  • Sleeps 5
  • 4 Large Single Beds

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About this property

Hotel Plateros

Hotel connected to a shopping centre in Cusco with a rooftop terrace
Along with a rooftop terrace, this smoke-free hotel has a microwave in a common area and a business centre. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance.
Hotel Plateros offers 50 accommodations with a safe and free toiletries. Flat-screen televisions come with cable channels. This Cusco hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
With your stay at Hotel Plateros, you're connected to a shopping centre and just a quick walk from Plaza de Armas. You'll find features such as free breakfast and free WiFi in public areas, plus a business centre.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Plaza de Armas and 9 minutes on foot from San Pedro Market
WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served daily. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Plateros.

This 3-star Cusco hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 5 per cent for credit card payments
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 6:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20564307506

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Plateros Hotel
Hotel Plateros Cusco
Hotel Plateros Hotel Cusco

Hotel Plateros Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 24 reviews
Rating 8 - Good. 5 out of 24 reviews
Rating 6 - Okay. 7 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 4 out of 24 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just steps away from the Plaza de Armes and friendly staff, I would stay here again.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ganga

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel Plateros is terrible. I’ve no words to share my agony. We paid $85 for one night. The hotel provided a disgusting room with terrible bathroom. The hotel gave us 2nd floor room. The 2nd floor button was not working and even after mentioning the front desk she didn’t bother to attend it. The rooms are disgusting and the bathroom is filthy. The front desk staff is very uncooperative and doesn’t accommodate any special requests. The owner was traveling and so at the time of checkout even after paying the entire amount the hotel gave such a hard time to give us a receipt for our stay. My end notes if you want a terrible stay go for this hotel otherwise Please stay off. They don’t deserve our business.
Stayed 1 night in Dec 2024

2/10 Terrible

MICHAEL JOSEPH

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The building is old and the floors were uneven.
Stayed 3 nights in Jul 2024

8/10 Good

Walter

Stayed 1 night in Sep 2024

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Abigail in the front desk is such an amazing and helpful person. She will go outside and call a taxi for you, tell about how not to get scammed and just go the extra mile. Bed is good, breakfast is ok. Only thing that could improve is the showers. Mine was missing a handle and there was warm water for only 5 minutes
Stayed 1 night in Aug 2024

6/10 Okay

Katherine, Lehigh Acres

Liked: Staff & service, property conditions & facilities
It was very loud everywhere. One of the blankets was stained with blood.
Stayed 2 nights in Jul 2024

6/10 Okay

Sahar

Liked: Property conditions & facilities
Disliked: Cleanliness
NA
Stayed 1 night in Jun 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service
Location was fantastic. Staff was friendly. Place was nice however the chairs on the room were flimsy. My sister tried to sit on a chair and ended up on the floor with a big bruise on her arm. Fortuanetly she did not brake a bone was injured more serisouly. We were charged for the flimsy chair and we paid but they need better chairs and room lighting
Stayed 5 nights in Mar 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great and price was reasonable. Room had space to lay out luggage and still move around conveniently.
Stayed 7 nights in Sep 2023

10/10 Excellent

Masao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff were great! Room and hotel looks old and needs work, but I was comfortable. Staff is willing to go the extra mile. I was late for breakfast and still decided to serve me. When I check out, breakfast did not start until 7am, at 6:15 the staff was letting me know that they would serve me breakfast so that I could leave at 6:30. Overall I give 5 stars because of the location and staff.
Stayed 2 nights in Oct 2019

6/10 Okay

victoria catalina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable, las habitaciones si podrían mejorar, hubo un tema con el cobro a la hora de hacer la reserva me comentaron que no jalo el dinero pero comentaron que la plataforma exepdia no jala el dinero y valide en mi banca y aparecen cobros.
Stayed 2 nights in Oct 2025

2/10 Terrible

euriberto

Stayed 2 nights in May 2025

4/10 Poor

Elizabeth

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Não se hospede no Hotel Plateros é PERRENGUE

fiquei hospedada por 7 diárias e tive muitos problemas. Tive que trocar de quarto 4 vezes: duas porque o chuveiro não funcionava uma por conta das condições gerais do quarto (péssima conservação), e uma foi em função do quarto não ter janela, tinha fonte de iluminação natural através de tijolos de vidro mas era muito abafado. Apesar de tudo tenho que reconhecer que a localização é privilegiada e os funcionários são muito simpáticos e se desdobram para superar todas as dificuldades.
Stayed 7 nights in Oct 2024

6/10 Okay

Rosalinda

Travelled with group
No me gusto que te cierran la puerta a las 11:30pm y despues de ahi si no andas en tour no te dejan entrar. Aparte qur tienes que hablar por telefono y te dejan esperando entre 20- 30 minitos para abrirte la puerta. Y llegas y todavia ye cuestionan si andabas de tour cuando previo tienes que avisar que vas a llegar despues de las 11:30pm. Me senti en una guarderia
Stayed 10 nights in Sep 2024

6/10 Okay

Silvio

Business traveller
Liked: Staff & service
Stayed 3 nights in Sep 2024

4/10 Poor

Stefan

Disliked: Property conditions & facilities, room comfort
Central but very noicy location. Rooms were not in best shape. Breakfast ok.
Stayed 1 night in May 2024

8/10 Good

Hangyeal

Travelled with group
Liked: Staff & service
메니즈의 친철
Stayed 1 night in Nov 2023

6/10 Okay

Akiko

Stayed 1 night in Sep 2023

2/10 Terrible

Carlos Zacarias

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpieza mal

Stayed 7 nights in Jun 2022

8/10 Good

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
La zona del desayuno tiene una vista muy linda. las habitaciones son cómodas, la ubicación muy buena.
Stayed 2 nights in Oct 2021

8/10 Good

Julio

Liked: Cleanliness, staff & service

Buena experiencia

Buena experiencia, excelente ubicacion.
Stayed 6 nights in Sep 2019