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LP Los Portales Hotel Cusco

3.5 star property
VIP Access

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Photo gallery for LP Los Portales Hotel Cusco

Reception
Lobby lounge
Lobby sitting area
Lobby lounge
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Av El Sol 602, Cusco, Cusco, 84
  • Place, Coricancha
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Place, San Pedro Market
    ‪10 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Basic Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Standard Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Jetted Tub

Junior Suite, Jetted Tub | Minibar, in-room safe, desk, blackout curtains

Junior Suite, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • 4 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room Standard

Minibar, in-room safe, desk, blackout curtains

Twin Room Standard

  • 18 sq m
  • Sleeps 2

View all photos for Single Room Standard

Minibar, in-room safe, desk, blackout curtains

Single Room Standard

  • 14 sq m
  • Sleeps 1

View all photos for Suite Junior

Minibar, in-room safe, desk, blackout curtains

Suite Junior

  • 28 sq m
  • Sleeps 2

View all photos for Double Room Standard with Street View

Minibar, in-room safe, desk, blackout curtains

Double Room Standard with Street View

  • 18 sq m
  • Sleeps 2

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room Superior with internal view

Minibar, in-room safe, desk, blackout curtains

Room Superior with internal view

  • 18 sq m
  • Sleeps 2

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About this property

LP Los Portales Hotel Cusco

Hotel with a restaurant, a short walk to Plaza de Armas
This smoke-free hotel features a restaurant, a 24-hour business centre and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
LP Los Portales Hotel Cusco offers 50 accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the breakfast at LP Los Portales Hotel Cusco. During your stay, you're just a quick walk from Plaza de Armas. Free WiFi in public areas, a restaurant and a coffee shop/cafe are available.
  • Free Wi-Fi in some public areas
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Plaza de Armas and San Pedro Market
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 1798 square feet (167 square metres) and includes conference space. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A library, a terrace, and multilingual staff are also featured at the business-friendly LP Los Portales Hotel Cusco.

This 3.5-star Cusco hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 9:00 AM.
LP Los Portales Hotel Cusco has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 7 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,798 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 7 per person
  • Airport shuttle fee: USD 8 per vehicle (maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 20606790890

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Los Portales Cusco
LP Los Portales
LP Los Portales Cusco
LP Los Portales Hotel
LP Los Portales Hotel Cusco
Lp Los Portales Cusco Cusco
LP Los Portales Hotel Cusco Hotel
LP Los Portales Hotel Cusco Cusco
LP Los Portales Hotel Cusco Hotel Cusco

Reviews

LP Los Portales Hotel Cusco Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 553 out of 764 reviews
Rating 8 - Good. 164 out of 764 reviews
Rating 6 - Okay. 24 out of 764 reviews
Rating 4 - Poor. 6 out of 764 reviews
Rating 2 - Terrible. 17 out of 764 reviews

Reviews

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great breakfast and excellent service
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filtered Water in the Lobby & Chicken Noodle Soup

The service was outstanding! They held our larger luggage for 2 days while we took just backpacks on the train to Machu Picchu. Breakfast buffet was excellent. Some people reviewed the restaurant a bit lower, but when we were exhausted, we tried it. The chicken noodle soop was a delicious meal when feeling a little slow in the altitude.The only negative was a shower with fluctuating hot/cold water. I suggest the bath instead of a shower.
King bed.
View of the hall with a desk.
Great bath tub. Fluctuating hot/cold water made the shower an adventure.
Stayed 1 night in Jun 2025

10/10 Excellent

blanca

Liked: Cleanliness, amenities
Wonderful stay, absolutely great breakfast. We highly recommended.
Stayed 1 night in Jun 2025

10/10 Excellent

Maria Camila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado!

Excelente atención!
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria Cristina

Stayed 1 night in Jun 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel!

Amazing staff, location and service. Room was very clean and comfortable, staff was very kind and let us keep our luggage there while we were site seeing. The location was a 5-6 min walk to the center of town. Would recommend to anyone looking to stay in Cusco.
Stayed 6 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lisardo, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights and staff was wonderful and provided an excellent service they were super kind, property is about 15 minutes to main plaza where restaurants and stores are located
Stayed 5 nights in May 2025

10/10 Excellent

Axel

Stayed 3 nights in Jun 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Los Portales. The hotel was very clean and well-maintained, with a great location close to restaurants and the main square—super convenient for exploring the area. The food was excellent, with a nice variety of options, and the staff were incredibly friendly and helpful throughout my stay. Would definitely recommend!
Stayed 1 night in May 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed my stay at Los Portales. The staff was extremely friendly and was always willing to assist where they can. The hotel was clean, food and breakfast options were great and it was a good proximity to restaurants and the main square. Will definitely recommend.
Stayed 5 nights in May 2025

10/10 Excellent

CARLOS

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location is very good I was just one night, everything was perfect, the people very kind, good breakfast and comfortable room
Stayed 1 night in May 2025

10/10 Excellent

JULIET

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location friendly staff. Excellent restaurant . Water fountain, kettle and tea in room. Cosy lounge with books to read. Easy walk to old town.
Stayed 5 nights in May 2025

10/10 Excellent

Vanesa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.. enjoyed my stay...
Stayed 1 night in May 2025

6/10 Okay

Maina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Karen

Travelled with family
A clean and lovely hotel a few blocks below the Plaza de Armas. Quiet rooms, attentive staff, excellent service. Highly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in May 2025

10/10 Excellent

Felicia

Stayed 2 nights in Apr 2025

10/10 Excellent

Shaunmesha, Frisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Sean

Stayed 5 nights in Apr 2025

10/10 Excellent

Aliette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very clean and staff was very welcome and helpful all the time
Stayed 3 nights in Mar 2025