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Polo Santa Monica

3.0 star property

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Photo gallery for Polo Santa Monica

Two single beds with white bedding and throw blankets, a city view, and a separate bathtub area.
Three single beds with wooden frames and red bedspreads line the wall, illuminated by wall-mounted fixtures.
Welcome to Hotel Polo Santa Monica, where guests can relax in comfortable seating areas and enjoy the warm atmosphere.
Hotel Polo Santa Monica features a contemporary design with large windows and balconies.
Relax in our stylish lobby, featuring comfortable sofas and a large window offering a city view.

Popular amenities

  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Jiron Ricardo Palma 3 distrito wanchaq, Cusco, Cusco
  • National University of Saint Anthony the Abbot in Cuzco
    ‪20 min walk‬
  • San Pedro Market
    ‪5 min drive‬
  • Plaza de Armas
    ‪6 min drive‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪3 min drive‬

Room options

View all photos for Double Room

1 bedroom, in-room safe, desk, free WiFi

Double Room

8.8 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Single Beds

1 bedroom, in-room safe, desk, free WiFi

Double Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, desk, free WiFi

Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, desk, free WiFi

Single Room

7.6 out of 10
Good
(8 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Polo Santa Monica

Hotel in Cusco with free breakfast and 24-hour front desk
Along with self parking, this smoke-free hotel has a 24-hour front desk and free breakfast. WiFi in public areas is free.
Polo Santa Monica offers 50 accommodations with a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Polo Santa Monica. During your stay, you'll be within walking distance of Real Plaza Cusco. Free breakfast, free WiFi in public areas and self-parking (surcharge) are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a lift
  • 6 minutes by car from Plaza de Armas and 7 minutes from San Pedro Market
Free breakfast is available daily. WiFi is free in public spaces. For a fee, parking is available.

This 3-star Cusco hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PEN 10 per day)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Polo Santa Monica

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: PEN 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20600626036

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pets and service animals are not allowed on site.

Property is also known as

Polo Santa Monica Hotel
Polo Santa Monica Cusco
Polo Santa Monica Hotel Cusco

Polo Santa Monica Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 90 out of 200 reviews
Rating 8 - Good. 48 out of 200 reviews
Rating 6 - Okay. 31 out of 200 reviews
Rating 4 - Poor. 10 out of 200 reviews
Rating 2 - Terrible. 21 out of 200 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Richard Humberto Ataucusi

Liked: Cleanliness
Stayed 7 nights in Apr 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind
Stayed 9 nights in Apr 2025

6/10 Okay

Ramiro

Liked: Room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel wasn’t close to the city center rather in a residential area, hence more quiet. The room was clean, bed comfortable. The only negative I can see is a tub in the middle of the room. It was weird.
Stayed 1 night in Apr 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Sergio

Disliked: Staff & service
They had no hot water
Stayed 1 night in Apr 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Rachel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice property, especially for the price. Nice area of the city and easy to get a taxi to the city center. Expedia says airport shuttle is included but just know it is not free, but is inexpensive (30sols or about 10us dollars). The staff were very helpful in getting the taxi set up how we.
Stayed 1 night in Mar 2025

6/10 Okay

Jack

Liked: Staff & service

Value for money

Used as a layover between travel. A bit souless but good value for money
Stayed 1 night in Jan 2025

2/10 Terrible

Astor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs Update in the rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay here. Staff were great, comfortable beds, safe area with lots of restaurants in walking distance. Only a short cab to the main plaza. They stored our bags for the 4 day trek we did and everything was safe, including my friends insulin which they kept in the fridge for us. A little noise because of the airport being so close.
Stayed 1 night in Jan 2025

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The staff were great and it was in a nice area. We stored our bags here while we did a 4 day trek as well and they took good care of our things including my friends insulin which they kept in the fridge for us. Comfortable beds, good breakfast, walking to lots of restaurant options. A little bit of noise because of its closeness to the airport.
Stayed 2 nights in Jan 2025

8/10 Good

gloria i

Stayed 2 nights in Jan 2025

2/10 Terrible

baptiste

Stayed 3 nights in Jan 2025

4/10 Poor

Zhongyan

Disliked: Cleanliness, staff & service, property conditions & facilities
They really poison me using formic cid and other toxic chemicals (smell like sulfur).
Stayed 1 night in Jan 2025

8/10 Good

Paul Andre

Stayed 7 nights in Dec 2024

2/10 Terrible

Mai

Travelled with partner
Significant language barrier. Managed to communicate by translating using chat GP. Major issues - cold room, no working heater - non functional shower and no hot water. Got moved to a new room which also did not have a heater. I asked for drinking water and I was told the hotel does not provide water. I have to buy it from the restaurant. Something so basic. This was very disappointing, like would I be expected to but water in the middle of the night? It was also a nightmare just trying to ask for a cup to use in the room. They run this poorly I would not recommend this.
Stayed 2 nights in Dec 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best hot shower in Cusco! No breakfast third day other than bread since we slept in! Really hard pillows!
Stayed 3 nights in Dec 2024

6/10 Okay

Catherine

Travelled with group
Liked: Staff & service
Very basic accommodation, perfect for stopping over for one night en route to Machu Picchu. Don’t expect any luxuries, but for the price it’s very fair and suitable.!
Stayed 1 night in Dec 2024

6/10 Okay

Belal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Marcus martyn Le, Worcester park

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and modern and some floors still being. Built. Quite a long way from the old town bit Ubers are so cheap it was not a problem. Felt safe at all times
Stayed 12 nights in Nov 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with hot-tub. Great breakfast. Convenient locations to all activities enjoyed around the hotel. Nice place to stay overnight.
Stayed 3 nights in Oct 2024

8/10 Good

Arianny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, breakfast could be better and have more options (scrambled eggs ) orange juice…….
Stayed 1 night in Oct 2024

8/10 Good

JAGDISH

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel near the airport. Friendly staff. Garage parking. Large room with 2 beds. Good breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Ralph Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was situated in a nice quiet area, a bit out from the center but was good. What i did not like was people who did not care about making noise all hours of the night. I know its not yoyr fault but,you can ask the customers to respect others in the hotel and not to make noise.
Stayed 7 nights in Oct 2024