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Clarion Hotel The Colony - Plano West

2.5 star property

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Photo gallery for Clarion Hotel The Colony - Plano West

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Lobby
Point of interest
Property amenity
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4301 Paige Road, The Colony, TX, 75056
  • Place, Hawaiian Falls The Colony
    ‪2 min walk‬
  • Place, Grandscape
    ‪7 min walk‬
  • Place, The Colony Five Star Complex
    ‪10 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Standard Communications Accessible

In-room safe, desk, laptop workspace, blackout curtains

1 King Bed Standard Communications Accessible

  • Sleeps 2

View all photos for 1 King Standard Communication Accessible Roll Shower

In-room safe, desk, laptop workspace, blackout curtains

1 King Standard Communication Accessible Roll Shower

  • Sleeps 2

View all photos for 1 King Standard Mobility Accessible Roll Shower

In-room safe, desk, laptop workspace, blackout curtains

1 King Standard Mobility Accessible Roll Shower

  • Sleeps 2

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About this property

Clarion Hotel The Colony - Plano West

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
Clarion Hotel The Colony - Plano West offers 122 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Clarion Hotel The Colony - Plano West. During your stay, you're just a quick walk from Hawaiian Falls The Colony. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Hawaiian Falls The Colony and 6 minutes from Legacy West
Clarion Hotel The Colony - Plano West offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 1324 square feet (123 square metres) and includes conference space. The business-friendly Clarion Hotel The Colony - Plano West also features a terrace, a garden, and coffee/tea in common area. Free self parking is available.

This The Colony hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • 1,324 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 September to 26 May:
  • Swimming pool
The property will be renovating from 1 August 2025 to 15 June 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Hotel

Holiday Inn Plano The Colony

Clarion The Colony Plano West

Clarion Hotel The Colony Plano West

Holiday Inn Plano The Colony an IHG Hotel

Clarion Hotel The Colony - Plano West Hotel

Clarion Hotel The Colony - Plano West The Colony

Clarion Hotel The Colony - Plano West Hotel The Colony

Clarion Hotel The Colony - Plano West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 576 out of 1000 reviews
Rating 8 - Good. 176 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Tendai

Stayed 1 night in Feb 2026

4/10 Poor

Jose

Disliked: Cleanliness, amenities
The place in is in reconstruction, and there's dust trash all over the place plus near zoom to go. Breakfast is just coffee, nothing else, yeah, it has a cupcake in or 2, but no bananas, no nothing chewy bars or nothing which is c*****
Stayed 1 night in Feb 2026

2/10 Terrible

daniela

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
room was dirty, uncomfortable bed, ghetto lobby, no breakfast
Stayed 1 night in Feb 2026

2/10 Terrible

Spencer

Stayed 2 nights in Feb 2026

2/10 Terrible

Spencer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
During booking the site failed to mention the fact that it was under construction.There is furniture all over the place, there is dust everywhere, there is no breakfast other than prepackaged muffins and coffee and they refused to refund our money cuz they said they did in fact mention that it was under construction. The spot to find that info was under "policies"... thats not a policy. That should have been at the beginning where its easily found and not made to feel like they were hiding the fact that its under current construction. Had i known it was, I would have never booked a room there. I would have found somewhere else. The info they left on the site also stated that they would only be doing construction on the weekdays during the hours of 8am-7pm but upon arriving they had a sign which stated they would also be working on sat as well.... also at 8am but ending at 1. We had driven late into the night and arrived about 2am so i was exhausted. They were not helpful when trying to figure out how to resolve the issue. They said since it was in fact listed that it would be under construction that we couldnt get a refund. I sat on the phone for over an hour trying to talk with the 3rd party company that i booked through and was only told that i still wouldnt be able to get a refund. The whole situation is ridiculous and i will NEVER stay at this hotel again, even when its finished being remodeled. Please save yourself the trouble and pick another place to stay.
Stayed 1 night in Feb 2026

4/10 Poor

De'Ericka

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is under major reconstruction and should not be open while doing so. Most of the lobby is closed, there’s debris everywhere in the entryway and lobby, cords were hanging from the ceiling on the second floor… I wish I knew this before booking. It was not a good experience.
Stayed 1 night in Feb 2026

8/10 Good

Michael

Liked: Amenities, property conditions & facilities
Normally don’t give bad reviews but the bathroom still has hair on the floor and walls and the carpet wasn’t vacuumed well.
Stayed 2 nights in Feb 2026

10/10 Excellent

Benjamin

Stayed 1 night in Jan 2026

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Disliked: Amenities
The front desk staff were excellent, very knowledgable, and friendly. Hotel was under construction so breakfast was non existent and no coffee available the 2nd morning at all. The room was in good condition, comfortable bed and quiet until the outside workers started in the mornings, but we didn't find it to be a problem. Very close to lots of restaurants, waterparks, movie theatres etc
Stayed 2 nights in Feb 2026

10/10 Excellent

Vanessa

Liked: Cleanliness
awesome service
Stayed 1 night in Feb 2026

2/10 Terrible

brittney

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
No amenities and not that nice inside
Stayed 4 nights in Nov 2025

4/10 Poor

Jason

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Bed was hard and mutiple light in the room were broken. Also the have a light that blinks all night long over the bed to tell you the smoke alarm is working. They stated doing heavy furniture moving above us at 8am.
Stayed 2 nights in Feb 2026

8/10 Good

Justin Robert

Stayed 2 nights in Jan 2026

4/10 Poor

Shabreia

Disliked: Cleanliness, amenities, property conditions & facilities
The bed was horrible, I was unaware of the renovations that was taking place when I booked the room so dust was everywhere and I had to deal with the noice of the work that was being done and the heater in the room wasn’t working properly
Stayed 2 nights in Jan 2026

10/10 Excellent

Cecil

Stayed 1 night in Jan 2026

10/10 Excellent

Mohammed

Stayed 1 night in Jan 2026

10/10 Excellent

Peggy

Stayed 2 nights in Jan 2026

10/10 Excellent

Praise

Stayed 1 night in Jan 2026

2/10 Terrible

Brinson

Stayed 1 night in Jan 2026

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities
A little bit of dust and such due to construction but hotel was fantastic. Staff was super helpful. Going to be a beautiful place when they finish the facelift. This hotel worked well for what we had planned.
Stayed 2 nights in Dec 2025

6/10 Okay

Andres

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
If I knew this hotel was under construction I would never booked it. This is Expedia's fault for not advertising this Hotel as under construction. There is no really breakfast but a Coffee and Muffins to go.
Stayed 1 night in Jan 2026

6/10 Okay

Erick

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The room was comfortable and clean but there was construction going on at the time when e got there and no where was it mentioned when we booked aviut construction.
Stayed 4 nights in Dec 2025

6/10 Okay

journie

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff were great, but the place is under construction so it looks run down and semi- abandoned from outside and the rooms that are available need matinance
Stayed 2 nights in Jan 2026

10/10 Excellent

dale

Stayed 1 night in Jan 2026

8/10 Good

Megan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly, and both the facility and room were clean and well maintained. My only critique is that the complimentary shampoo, conditioner, and soap bottles appeared partially used and were quite small—there wasn’t enough for a full shower. While I could have requested additional items from the front desk or brought my own, this is simply an observation for improvement.
Stayed 1 night in Dec 2025