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Comfort Inn & Suites Frisco - Plano

2.5 star property

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Photo gallery for Comfort Inn & Suites Frisco - Plano

Relax in a spacious room with a large bed, two bedside tables, and framed artwork.
Welcome to our reception area, where friendly staff are available to assist with check-in and answer any questions.
Stroll through the beautifully manicured lawn to the central entrance of this hotel, flanked by two wings.
Enjoy meals and meetings in this stylish space with a dining area, comfortable seating, and a carpeted floor.
Enjoy a hearty breakfast at our breakfast area, featuring a long counter with a variety of breakfast items, a coffee maker, and a refrigerator.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
4220 Preston Road, Frisco, TX, 75034
  • Stonebriar Centre Mall
    ‪18 min walk‬
  • Comerica Center
    ‪3 min drive‬
  • Ford Center
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Accessible, Non Smoking

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Free toiletries, hair dryer, towels

Suite, 1 King Bed, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(41 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Welcome to the reception area, featuring a curved desk, pendant lights, and a unique wall art piece.

Comfort Suites Frisco

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very good, (1010)
The price is CHF 91
for 1 room
includes taxes & fees
29 Jul - 30 Jul
Comfort Suites Frisco

About this property

Comfort Inn & Suites Frisco - Plano

Suburban hotel with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space and dry cleaning are on-site. Housekeeping is available on request.
Comfort Inn & Suites Frisco - Plano offers 61 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

This Frisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 16 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Frisco - Plano. During your stay, you'll be within walking distance of Stonebriar Centre Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Stonebriar Centre Mall and a few minutes from Comerica Center
Comfort Inn & Suites Frisco - Plano offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 705 square feet (65 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites Frisco - Plano. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Frisco hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 705 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 August to 1 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Stonebriar
Inn Stonebriar Frisco
Stonebriar Frisco
Stonebriar Inn
Comfort Inn Frisco Plano Hotel
Comfort Inn Frisco Plano
Comfort & Suites Frisco Plano
Comfort Inn Suites Frisco Plano

Comfort Inn & Suites Frisco - Plano Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 444 out of 1008 reviews
Rating 8 - Good. 312 out of 1008 reviews
Rating 6 - Okay. 126 out of 1008 reviews
Rating 4 - Poor. 50 out of 1008 reviews
Rating 2 - Terrible. 76 out of 1008 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dustin

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

shichao

Liked: Cleanliness
Stayed 1 night in Feb 2025

4/10 Poor

Alan

Stayed 1 night in Apr 2025

2/10 Terrible

Ravi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad customer service
Stayed 2 nights in Apr 2025

10/10 Excellent

LaGail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Rolfis

Disliked: Cleanliness, staff & service, amenities
To expensive for what was offered. Terrible breakfast, was not properly inducted or oriented to the amenities available, awful view out the window, to blinds or shutter so morning light just kills you, unstable wiffi, small tv, tiny and dreadfull soap, phone didnt work at room… honestly a motel would have been better.
Stayed 3 nights in Mar 2025

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness, room comfort
3rd floor room, nice elevated ceiling. Sorely lacking hooks in bathroom. Mild mildew smell in bathroom. Breakfast may have been the worst we've had--no fruit, weak coffee, half of the days there were no eggs (they didn't run out). On no-eggs days, they served sausage patties AND links, and biscuits that were okay. Buffet staff was very nice. Front desk staff seemed out of it. Tried to get a south-facing room and were told rooms are issued randomly, and we couldn't make a request. New carpet throughout!
Stayed 4 nights in Mar 2025

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

Bathroom,sink, walls were nasty. Ceiling was mold or something. Not to mention, I chosen to pay at property (Book now pay later)and they ran my card before it was time to even check in. When i called and asked why and response was basically they did it because they wanted to. So happen my card was locked. Rooms need upgraded. I stayed 2 nights and house keeping didn't offer anything!!! I have pictures and it will not let me load me load them.
Stayed 2 nights in Mar 2025

2/10 Terrible

Mananid Leticia

Stayed 2 nights in Mar 2025

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Carmille

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute trip. Great hotel

Friendly staff! Great service. Hot breakfast was awesome! Nice area
Stayed 1 night in Mar 2025

8/10 Good

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at check-in was very friendly and helpful. We were able to check in early and she got us right in. The day we checked out, we left for an appointment early in the morning and came back at 10:30 a.m. to get our stuff and check out. The key card had already been deactivated and we got locked out of our room. We had to go back downstairs and have the man reactivate our key card. He said they deactivate close to check out. The card should not deactivate until 11 since we need to get our stuff and load the car in multiple trips. Frustrating.
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Cindle

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Check in time took longer than expected. It also only had one person at the front counter. There was an issue with them accepting my car type and once in at 3 o’clock with our check in our room wasn’t ready till 445. The room was tidy, but cleaning this in the bathroom was not very good around the toilet around the floor was like a cracking like when she stepped on it it lifts up of course Lance has staining on it, and there was dust. We were in a hurry so we didn’t get to fully expect the room, but those are the first things offsite was the bathroom stains and the cracking of the floor and the water pressure from the shower elevator looks very beaten and it makes some noise but the lobby was clean. It was a rainy day, but it was still clean. The walls are very thin. You can hear the person on the room next to you having a conversation Because I’ve been on better comfort suites I would not visit this one or say again based off of the clue, this was not superior.
Stayed 1 night in Mar 2025

8/10 Good

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Cesar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty mattresses dirty room not clean
Stayed 1 night in Mar 2025

10/10 Excellent

Sofia

Stayed 2 nights in Mar 2025

10/10 Excellent

Sofia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and clean hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Briana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean respectable property.
Stayed 3 nights in Mar 2025

2/10 Terrible

anthony

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place sucked was diety lighbulbs in room were burnt out staff did not want to fix
Stayed 3 nights in Feb 2025

2/10 Terrible

Michele

Stayed 6 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Tv needs some work very hard to operate.
Stayed 1 night in Mar 2025

4/10 Poor

Victoria

Liked: Room comfort

Not Great

Just needed a quick overnight stay with early morning activity near by. Had 2 young grandchildren with me. There was a very large, loud group of young people meeting in the lobby. They were there well past midnight and it was very hard to get to sleep. Could hear everything from street noise to this group in the lobby/breakfast area, to upstairs activity and doors slamming loudly. Was very close to the event we needed to be at on Saturday morning, and lots of good dining options in the area. We had to be at our function at 7 am and the “included” breakfast does not open until 7 am on Saturday-so that was not useful for us.
Stayed 1 night in Feb 2025