This was our first time using VRBO. Yes, we were a bit nervous about doing so, but all went great. Clear instructions to access property and parking received 12 hours before checking time. Condo had everything we needed for our stay. 15 min walk to west end. 20 min walk to performing art centers. Many good places to eat nearby. Bed was good, but cotton/poly sheets were uncomfortable, so if picky bring your our cotton sheets. Furniture in kitchen and living area was less than comfortable and flimsy. View from windows as impressive. Pool, exercise room, and meeting area on top floor nice, with great views of downtown. Overall felt safe and secure, other than multiple groups of pan handlers west along Elm Street.