8/10 Bien
Melanie S., Galveston
9 mars 2026
Les points forts : Propreté
I reserved and fully paid for Dallas Gem 5 bedroom with pool and game room. The reserved property was specifically chosen for what was needed. 10 days prior to the rental the owner reached out stating the property was no longer available....even after full payment was debited. She then gave me 4 other property options and asked my thoughts. I requested she fulfill the reservation where she told me there was other renters that needed the property and keeping my chosen property was not an option. I feel the original property was NEVER an option, only click bait to then move me to another not chosen property but we were on a time crunch and would have lost a lot of already paid fees if I didn't go along with her requests, so I did choose a much lesser property with none of the amenities that was specific to our needs. To say this was a horrible experience is an understatement. The amenities and parking available, which were why I chose the more expensive property, was not available nor other amenities. We made it work but be aware if you are choosing this property, you too will probably be moved last minute to no choice of your own.
Melanie S.
Séjour de 3 nuits en février 2026