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Hampton Inn & Suites Dallas Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Dallas Downtown

In-room safe, desk, free cots/infant beds, free WiFi
Reception
Exterior
Reception
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Parking available
  • Laundry

Explore the area

Map
1700 Commerce, Dallas, TX, 75201
  • Kay Bailey Hutchison Convention Center
    ‪8 min walk‬
  • Dallas World Aquarium
    ‪10 min walk‬
  • American Airlines Center
    ‪2 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪11 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking (Drinks/ Snacks)

In-room safe, desk, free cots/infant beds, free WiFi

Studio, 2 Queen Beds, Non Smoking (Drinks/ Snacks)

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks/ Snacks)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking (Drinks/ Snacks)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Drinks/ Snacks)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Drinks/ Snacks)

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Drinks/ Snacks)

In-room safe, desk, free cots/infant beds, free WiFi

Studio, 1 King Bed, Non Smoking (Drinks/ Snacks)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Larger)

In-room safe, desk, free cots/infant beds, free WiFi

Studio, 1 King Bed (Larger)

8.8 out of 10
Excellent
(9 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Bar)

42-inch LCD TV with premium TV channels, TV

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Bar)

9.6 out of 10
Exceptional
(18 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(28 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

42-inch LCD TV with premium TV channels, TV

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(56 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

42-inch LCD TV with premium TV channels, TV

Studio, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, free cots/infant beds, free WiFi

Studio, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(57 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Magnolia Hotel Dallas Downtown

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
3.9 out of 5, Good, (3095)
The price is CHF 100
for 1 room
includes taxes & fees
20 Jul - 21 Jul
Magnolia Hotel Dallas Downtown

About this property

Hampton Inn & Suites Dallas Downtown

Hotel with free breakfast, near American Airlines Center
An indoor pool, a fitness centre and a 24-hour business centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, valet parking and a business centre.
Hampton Inn & Suites Dallas Downtown offers 176 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hampton Inn & Suites Dallas Downtown. During your stay, you're just a quick walk from Comerica Bank Tower. Features include free WiFi in public areas, plus an indoor pool and a gym.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Enjoy a bite to eat at the coffee shop
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 15-minute walk of Kay Bailey Hutchison Convention Center and Dallas World Aquarium
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Dallas Downtown offers its guests an indoor pool and a fitness centre. There's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hampton Inn & Suites Dallas Downtown. For a fee, parking is available.

Smoking is allowed in designated areas at this Dallas hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Starbucks – On-site coffee shop.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe

Restaurants on site

  • Starbucks

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Built in 2016
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Dallas Downtown Hotel
Hampton Inn Dallas Downtown
Hampton & Suites Dallas Dallas
Hampton Inn & Suites Dallas Downtown Hotel
Hampton Inn & Suites Dallas Downtown Dallas
Hampton Inn & Suites Dallas Downtown Hotel Dallas

Hampton Inn & Suites Dallas Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1009 reviews
Rating 8 - Good. 211 out of 1009 reviews
Rating 6 - Okay. 87 out of 1009 reviews
Rating 4 - Poor. 57 out of 1009 reviews
Rating 2 - Terrible. 40 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joe Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Marie, Lubbock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very clean, professional staff, good breakfast, everything is within walking distance of downtown
Stayed 1 night in Mar 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, spacious, clean room. Bathroom looked newly renovated. Good temperature control. I like the location near the DART station.
Stayed 2 nights in Mar 2025

8/10 Good

William, Chandler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the property has a lot of homeless. Property felt very safe.
Stayed 1 night in Mar 2025

8/10 Good

GAIL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food options in the lobby do not offer utensils. How are you supposed to eat Mac & cheese without a fork? Also the TV remote and guide are not user friendly. The guide only shows the channels but not what is on them.
Stayed 3 nights in Mar 2025

4/10 Poor

Xenia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
People fighting in the middle of the night, you could hear them shouting/yelling, just around the area was too noisy. But other than that, the hotel was clean, staff is friendly and b-fast was very good.
Stayed 1 night in Mar 2025

10/10 Excellent

nakeya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Misty

Stayed 2 nights in Dec 2024

10/10 Excellent

Kirsten

Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Mar 2025

10/10 Excellent

Angelina

Stayed 1 night in Mar 2025

4/10 Poor

Samantha

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival I felt the front desk clerk was rude and extremely disrespectful. Check-in time was at 3:00 p.m. We arrived at 4:18pm. Front desk employee told me I could not check in because housekeeping was not done cleaning the room and he would check on them in 15-20 mins. After waiting and the clerk not checking, my husband asked the clerk again about our room and explained our situation. The employee jumped up out of his chair to disrespect my husband to tell him that there is nothing he can do about it and then told me husband he had to give him his driver's license. This was very strange since I booked the room. After getting the driver's license and more rude unprofessional comments. We were given a room. The employee never checked with housekeeping and only kept us waiting. Before even giving us our room keys the employee got on his phone and started gossiping on the other end. Once we got to the room. The room was dirty. There were Skittles scattered on the floor. Mexico gum wrappers in sink drain. Dirty towel on bathroom counter and fridge was not plugged in. We purposely booked this particular hotel for the indoor pool and the pool was closed. Hotel breakfast employees were amazing and had great customer service and were super friendly and helpful to all guests.
Stayed 1 night in Mar 2025

10/10 Excellent

Mariola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Bianny, Richmond

Liked: Cleanliness
Disliked: Staff & service
I paid extra for a room with snacks and drinks for my 3 kids and I. When arrived. No drinks no nothing. I go back to the front office ask the lady for the drinks and snacks and she said. I can give you this (2 bottles of water) I said I can't take whit my now im leaving for my sons concert When we back. Still.no drins or sna ks in the room. Again I ho back to the front office to ask for the dri ks and water and the gay gave my this.on the pic.terrible customer service not pay extra for nothing in this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Neftali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicolas

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Leilani

Travelled with family
Disliked: Property conditions & facilities
The noise was the biggest issue. I appreciated the valet but being next to the parking garage, we were kept away by constant honking at all hours that echoed through the garage. The pictures also seemed very misleading. Our room seemed smaller than what was pictured in booking and the room view from the window was directly to the parking garage and outside units/steam vents. The breakfast was however very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Valencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special
Stayed 1 night in Mar 2025

8/10 Good

SiHoa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's poor parking service, kept texting to pick up car before 12pm even though car was only kept for 19 hours
Stayed 1 night in Mar 2025

6/10 Okay

Crystal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was great, the staff was friendly for the most part. One thing that really bothered me, we come to this hotel everytime we travel down to Dallas. Not one time did the front desk let us know that the pool was closed. We honestly would have chosen a different hotel. I have an 8 year old that was really looking forward to swimming on our mini vacation. We came down in our swimsuits, only to find that it’s closed. I brought it up to the front desk worker, and he just said “yeah”… I said it would have been nice to know beforehand. So that might change my destination in Dallas next year.
Stayed 2 nights in Mar 2025

8/10 Good

Aracely

Liked: Cleanliness, staff & service, property conditions & facilities
Place is good for a city
Stayed 3 nights in Feb 2025

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025