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Holiday Inn Express Frisco Legacy Park Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Frisco Legacy Park Area by IHG

Exterior
Exterior
Exterior
Free daily buffet breakfast
Seasonal outdoor pool

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
3400 Parkwood Blvd, Frisco, TX, 75034
  • Place, Comerica Center
    ‪10 min walk‬
  • Place, Stonebriar Centre Mall
    ‪13 min walk‬
  • Place, Ford Center
    ‪15 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Wheelchair, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Wheelchair, Access Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair, Access Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Frisco Legacy Park Area by IHG

This smoke-free hotel features a snack bar/deli, a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Holiday Inn Express Frisco Legacy Park Area by IHG offers 121 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This Frisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Frisco Legacy Park Area by IHG. During your stay, you'll be within walking distance of Stonebriar Centre Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • Just a 2-minute drive from Ford Center and a few minutes from Stonebriar Centre Mall
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A business centre and 3 meeting rooms are available. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Frisco Legacy Park Area by IHG. Free self parking is available.

This Frisco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Frisco Holiday Inn Express
Holiday Inn Express Frisco
Holiday Inn Express Hotel Frisco
Frisco Holiday Inn
Holiday Inn Frisco (Plano/Stonebriar) Hotel Frisco
Holiday Inn Express Frisco Hotel
Frisco Holiday Inn

Holiday Inn Express Frisco Legacy Park Area by IHG Reviews

Reviews

6.4
Rating 10 - Excellent. 286 out of 1002 reviews
Rating 8 - Good. 170 out of 1002 reviews
Rating 6 - Okay. 168 out of 1002 reviews
Rating 4 - Poor. 172 out of 1002 reviews
Rating 2 - Terrible. 206 out of 1002 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

santosh

Stayed 2 nights in Dec 2025

2/10 Terrible

Gary

Business traveller
The fire alarm went off in the middle of the night. No directions from the staff. I was told by the staff the next morning that i would be partially reimbursed for the inconvenience. After a week i called back and was told that it wasn't their fault and they wouldn't have said that they would partially reimburse me. They lied.
Stayed 1 night in Dec 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, nice room, clean.
Stayed 2 nights in Nov 2025

2/10 Terrible

Apurv Raj

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Checking was easy. Breakfast was decent. The only concern is the bedsheets and comforter it was old and torned, towels had stains and old. The Business owner need to put the fresh and new sheets and towels.
Stayed 1 night in Dec 2025

6/10 Okay

Ronald, Dallas

Liked: Cleanliness
Hotel was dated. Broken elevator. Room door would not lock. In room safe did not work.
Stayed 2 nights in Dec 2025

4/10 Poor

MISSTE

Travelled with family
Disliked: Cleanliness, amenities
There was an "Excuse the Mess" type of sign for to renovations happening, but...... there were so many things not relatd to renovations that needed immediate attention. We had to get a second room because the first one had no power on one side of ths room (lights, plugs, nothing had power). Plus it was cleanish, but needed some attention. We got to our second room that had working power. The trim on the door was pulled loose from the wall. The bathtub looked dirty, but I believe it was just alot of wear and tear showing. Walls paper thin. Also beware of the tv situation. It is not easy to use and takes some time to figure out. If the volume randomly stops working, you have to push a reset button on the back of the tv to get it to work again. And the smell....the lobby smelled like sulfur and one of the elevators seemed like sour milk. Breakfast was ok. Nothing fancy. We will not stay there again. Hope your experience is better than mine.
Stayed 5 nights in Dec 2025

2/10 Terrible

D NATHALIE

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The facility was horrible. The elevator not working the room key not working I had to use the stairs multiple time from the fourth floor to go lay my complain to the front desk staff. I almost got locked up in the elevator. It was really bad. I had to checkout before my due day because I did not know what will be the next thing that ill go bad. I need a refund.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sandeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2025

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Well room was okay. First night we could hear people walking all night in room above us. Every time you flush the toilet it sounded like a boat horn!
Stayed 2 nights in Nov 2025

8/10 Good

Reynaldo

Stayed 1 night in Nov 2025

10/10 Excellent

Zachary

Stayed 1 night in Nov 2025

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and safe places to stay
Stayed 6 nights in Nov 2025

10/10 Excellent

Luis Roberto

Stayed 2 nights in Oct 2025

10/10 Excellent

Norma

Stayed 1 night in Nov 2025

6/10 Okay

Tim

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, polite, helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Cameron

Stayed 1 night in Jul 2025

6/10 Okay

Joshua

Stayed 3 nights in Nov 2025

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Air conditioning needs work. No tv directions. Staff was ok
Stayed 2 nights in Nov 2025

10/10 Excellent

Claudia

Y
Stayed 1 night in Nov 2025

4/10 Poor

KYMBERLY

Disliked: Cleanliness, property conditions & facilities
I recently stayed at the Holiday Inn Express Frisco for a work conference, and unfortunately, my experience was far from satisfactory. Firstly, the parking lot was poorly lit, making it feel unsafe and uninviting. Once inside, I encountered several issues that compounded my disappointment. The hallways, elevators and carpeting were dirty, giving the impression that cleanliness is not a priority here. There was a lingering mildew smell throughout the building, which was quite off-putting. One of the most frustrating aspects of my stay was the lack of hot water in the shower. It was impossible to enjoy even a basic shower, which is unacceptable in any hotel. Additionally, the breakfast served was gross and unappetizing, offering little more than hard bread, watered down coffee, and disappointment to start the day. As for the bedding, I noticed questionable stains that made me feel uneasy about my stay. This, combined with the overall state of disrepair, made it clear that the hotel is in dire need of renovation and a thorough sprucing up. I will not be staying at this hotel again, and I cannot recommend it to others based on my experience. For a few more dollars per night, are plenty of other options in the area that provide a much more welcoming and clean environment.
Stayed 3 nights in Nov 2025

2/10 Terrible

Uffe Bo

Disliked: Cleanliness, amenities
Terrible hotel. Not very clean! TV virtually impossible to turn on and the smallest towels ever.
Stayed 1 night in Nov 2025

8/10 Good

Kathleen, Fairfield

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Prompt to respond to needs.
Stayed 1 night in Nov 2025