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Hyatt Place Dallas/Garland/Richardson

3.0 star property

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Photo gallery for Hyatt Place Dallas/Garland/Richardson

Free daily buffet breakfast
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Front of property
Interior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
5101 N President George Bush Hwy, Garland, TX, 75040
  • Place, Curtis Culwell Center
    ‪3 min walk‬
  • Place, Hawaiian Falls Garland
    ‪17 min walk‬
  • Place, Firewheel Golf Park
    ‪7 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(76 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(92 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible, Bathtub

7.8 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Shower)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

King Room-Accessible

  • Sleeps 4

Accessible Two Queen Beds/Tub (with Sofa Bed)

  • Sleeps 6

View all photos for 2 Queen Beds Room

Interior

2 Queen Beds Room

  • Sleeps 6

View all photos for King Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

King Room

  • Sleeps 4

View all photos for Hf Queen Sfbd

Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, towels

Hf Queen Sfbd

  • Sleeps 6

King Room With Sofa Bed-High Floor

  • Sleeps 4

Similar properties

Reception
Tru by Hilton Garland Richardson
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,004 reviews
The price is CHF 69
includes taxes & fees
16 Mar - 17 Mar
Tru by Hilton Garland Richardson

About this property

Hyatt Place Dallas/Garland/Richardson

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Dallas/Garland/Richardson offers 153 accommodations with a safe and free newspapers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Garland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hyatt Place Dallas/Garland/Richardson gets high marks from our customers. During your stay, you're just a quick walk from Curtis Culwell Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Gallery Cafe
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 13 minutes by car from University of Texas at Dallas and 15 minutes from Baylor Scott & White The Heart Hospital
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Dallas/Garland/Richardson offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 12000 square feet (1080 square metres) and includes a conference centre. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hyatt Place Dallas/Garland/Richardson. Self parking is free.

This 3-star Garland hotel is smoke free.

Guests are served a free buffet breakfast daily.
Gallery Cafe – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Dallas/Garland/Richardson
Hyatt Place Dallas/Garland/Richardson Garland
Hyatt Place Dallas/Garland/Richardson Hotel
Hyatt Place Dallas/Garland/Richardson Hotel Garland
Hyatt Place Dallas Garland Hotel Garland
Hyatt Dallas Garland Garland
Hyatt Place Dallas/Garland/Richardson Hotel
Hyatt Place Dallas/Garland/Richardson Garland
Hyatt Place Dallas/Garland/Richardson Hotel Garland

Hyatt Place Dallas/Garland/Richardson Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1010 reviews
Rating 8 - Good. 246 out of 1010 reviews
Rating 6 - Okay. 114 out of 1010 reviews
Rating 4 - Poor. 77 out of 1010 reviews
Rating 2 - Terrible. 62 out of 1010 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Breakfast was good - you could order eggs how you liked, there were plenty of dish options (fruit, oatmeal, pancakes, sausage & peppers, yogurt, toast). For being right by the freeway I didn’t hear traffic noise in my room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
room was amazing, check in was quick and easy, as well as check out. All staff were extremely friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jacquelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, and the staff quite welcoming, esp. Ryan. A tiny downside, only, was that our glassware was never renewed during our six-night stay. The bed was quite comfortable, and the breakfast was decent. We will stay here again!
Stayed 6 nights in Nov 2025

8/10 Good

Landree

Stayed 4 nights in Nov 2025

8/10 Good

Lelan

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Everything was okay It did take a while to get hot water to 6th floor
Stayed 5 nights in Nov 2025

8/10 Good

Aamna Abdulrahman

Stayed 4 nights in Nov 2025

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. I wasnt able to use my fire stick
Stayed 1 night in Nov 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing stay will look forward in staying again.
Stayed 2 nights in Nov 2025

10/10 Excellent

luke

Stayed 1 night in Nov 2025

10/10 Excellent

Demarcus

Stayed 1 night in Nov 2025

10/10 Excellent

Jared

Stayed 1 night in Nov 2025

10/10 Excellent

paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options. Great stay property alittle shappys carpet torn by elevator. Room had a funky smell overall good stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 4 nights in Nov 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities
We have stayed in this hotel every year for years when we come to watch the state volleyball tournament and have always been able to give it 5 stars. This year we were a little disappointed. The room coffee pot was malfunctioning. The mattress had a bad sag and needs replaced. The “hot” breakfast was lukewarm.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mizael

Stayed 2 nights in Nov 2025

4/10 Poor

Tariq

Stayed 1 night in Nov 2025

10/10 Excellent

angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place was pleasant and easy
Stayed 1 night in Nov 2025

8/10 Good

Liz

Stayed 1 night in Oct 2025

8/10 Good

Tariq

Liked: Cleanliness, property conditions & facilities
Good room
Stayed 1 night in Nov 2025

8/10 Good

Dan

Liked: Cleanliness, property conditions & facilities
Rooms were clean. But did not have a microwave. Other than that was a nice stay
Stayed 1 night in Nov 2025

8/10 Good

LYDIA L

Stayed 2 nights in Nov 2025

6/10 Okay

Jason

Had to move rooms twice, due to excessive noise levels, loud guests in other rooms til nearly 2am, loud barking dogs in another room next to mine, and 3 other nearby guests’ rooms had to be moved also—front desk told me, due to excessive noise levels from dogs that are pets—not service animals. Pets (non-service animals) should be put on the same floor, for everyone that wants to listen to an all day bark-a-thon! Highly disturbing, had to leave the hotel to go get work done, because the guests with the loud barking dog(s) were not at the hotel—loud barking dog(s) left unattended. It makes no sense to accommodate one guest with a loud barking dog(s) and lose several other guests’ rooms (3 to 4) who will not have a great experience, and will likely check out early and leave bad reviews. Room was nice, AC unit was a bit loud, and the toilet in my first room did not work. Hotels should not be kennels for everyone ‘s pets, after all, how does the hotel know if a guests’ pets are well behaved or not? Major Policy Change needed!!
Stayed 10 nights in Oct 2025

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

4/10 Poor

karyn

Liked: Cleanliness
Disliked: Amenities
Old room, dirty chair, door frame on bottom missing-just worn out hotel-needs upgrades
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Stayed 1 night in Oct 2025