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MainStay Suites Addison-Dallas

2.5 star property

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Photo gallery for MainStay Suites Addison-Dallas

A spacious kitchen with a large marble island, wooden chairs, and a dining area with a bench.
A reception area with a desk, chairs, potted plants, and a glass door leading outside.
A hotel with a brick facade, multiple windows, and a sign indicating it is a MainStay Suites. There are several cars parked in front.
A lobby with leather sofas, a patterned rug, and a reception desk with a digital kiosk.
Suite, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
15200 Addison Road, Building A, Addison, TX, 75001
  • Place, Addison Circle Park
    ‪5 min walk‬
  • Place, Addison Improv Comedy Club
    ‪5 min walk‬
  • Place, Village on the Parkway
    ‪15 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

A hotel room with a bed, two bedside tables with lamps, a painting on the wall, and a window with curtains.

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and curtains.

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a bed, bedside tables, a desk, a chair, a TV, and curtains.

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a television, a desk, a chair, and a window with curtains.

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a television, a desk, a chair, and a window with curtains.

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking

A hotel room with a bed, a TV, a desk, a chair, and a dresser.

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a large mirror.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

A hotel room with a granite countertop, a black leather chair, a bed with a blue headboard, and a television mounted on the wall.

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Lobby
The Addison Hotel, SureStay Collection by Best Western
Addison
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,071 reviews
The price is CHF 53
includes taxes & fees
28 Jul - 29 Jul
The Addison Hotel, SureStay Collection by Best Western

About this property

MainStay Suites Addison-Dallas

This hotel features an outdoor pool, coffee/tea in a common area and a business centre. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include conference space, dry cleaning and laundry facilities.
MainStay Suites Addison-Dallas offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at MainStay Suites Addison-Dallas, you're just a quick walk from Addison Circle Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • Just a 3-minute drive from Galleria Dallas and 14 minutes from Dallas Market Center
  • Pets welcome for a fee
WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 344 square feet (32 square metres) and includes conference space. An outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly MainStay Suites Addison-Dallas. Free self parking is available.
Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 344 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

MainStay Suites Addison-Dallas Reviews

Reviews

6.6
Rating 10 - Excellent. 268 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 153 out of 1000 reviews
Rating 2 - Terrible. 189 out of 1000 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Kristen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches in the entire hotel
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Essie

Liked: Cleanliness, staff & service, amenities
It was great for a last min reservation following the horrible experience we had
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Randall

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we checked into had paint on the floor, and the second was infested with roaches. We did not stay there.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no actual breakfast. We had roaches in the room and behind the bed it was terrible!!!
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Abhishek

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no breakfast, I have vacated the hotel due to poor hygienic condition on 04th March.
Stayed 5 nights in Mar 2026
Verified

2/10 Terrible

Matt

Everything
Stayed 5 nights in Feb 2026
Verified

2/10 Terrible

Victoria

Disliked: Cleanliness, property conditions & facilities
There was bugs at night and when you use the bathroom it was broken I almost fell and when you go downstairs in the morning you can only get two things
Stayed 4 nights in Mar 2026
Verified

4/10 Poor

Carmen

Liked: Cleanliness, staff & service
The staff was amazing, the room smelled like cigarettes, windows didnt open. Room and hallways are to dark
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, amenities
Room wasn't clean. False advertisement of free breakfast. Got cops called on us and was searched. The area is too nice for this hotel to not be up to code. Hot mess
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Cockroaches, beat up appliances (literally has been picked and kicked), stained up furniture, room was first upon arrival, broken shower handle, broken drawers, holes in the cabinets
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a disability, and the staff went the extra effort to accommodate me.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great experience loved the suite
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Matt

Disliked: Cleanliness, amenities
False advertising. No breakfast. TVs didn’t work. Won’t stay there again while out of town working.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

lisha

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice and clean hotel
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Overall, a good value. No breakfast or working elevator was definitely a bummer, but tolerable for the price.
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Jaime

Disliked: Cleanliness, staff & service, amenities
All I can tell you I will not stay there again.
Stayed 6 nights in Dec 2025
Verified

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So dirty and run down.
Stayed 8 nights in Nov 2025
Verified

2/10 Terrible

Daralynn

Disliked: Cleanliness, property conditions & facilities
No Breakfast as stated and there was roaches but the team and the front desk was nice
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Enidza

Liked: Cleanliness, property conditions & facilities
Its so quiet good for sleeping
Stayed 1 night in Apr 2025
Verified

8/10 Good

Shantha

Good price.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Hien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and good living condition with such a low price for each night.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Mike and

Liked: Staff & service, property conditions & facilities, room comfort

3 day stay

fine stay for simple, comfortable non-romantic
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Karla

Liked: Staff & service
Good for the price paid.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

A comfortable place to stay with main attractions close by. Nice staff and very helpful
Stayed 7 nights in Mar 2024
Verified

6/10 Okay

Christina

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Both TVs in the room did not work at all, one of the lamps was broken, and A/C did not work well. Barely blows any air.
Stayed 1 night in Jan 2026