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Quality Inn at Arlington Highlands

Property class: 2.5

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Photo gallery for Quality Inn at Arlington Highlands

Lobby
Lobby
Seasonal outdoor pool, pool loungers
2 Double Beds, Nonsmoking, Upgrade | Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
121 East I-20, Arlington, TX, 76018
  • Place, Arlington Highlands
    ‪1 min walk‬
  • Place, Studio Movie Grill
    ‪7 min walk‬
  • Place, The Parks Mall at Arlington
    ‪18 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds, Nonsmoking, Upgrade

2 Double Beds, Nonsmoking, Upgrade | Desk, laptop workspace, blackout curtains, iron/ironing board

2 Double Beds, Nonsmoking, Upgrade

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade | Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Bed, Nonsmoking, Upgrade

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn at Arlington Highlands

Along with a bar/lounge, this hotel has a snack bar/deli and a 24-hour business centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Quality Inn at Arlington Highlands offers 128 accommodations, which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn at Arlington Highlands. During your stay, you'll be connected to a shopping centre and just a quick walk from Studio Movie Grill. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Arlington Highlands and 7 minutes on foot from Studio Movie Grill
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 398 square feet (37 square metres) and includes conference space. A seasonal outdoor pool, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Quality Inn at Arlington Highlands. Self parking is free.

Smoking is allowed in designated areas at this Arlington hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 398 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 4 buildings
  • Built in 1984
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlington Highlands
Quality Arlington Highlands
Quality Highlands
Quality Inn Arlington Highlands
Quality Inn Highlands
Quality Inn Highlands Arlington
Quality Inn At Arlington Highlands Hotel Arlington
Quality At Arlington Highlands
Quality Inn at Arlington Highlands Hotel
Quality Inn at Arlington Highlands Arlington
Quality Inn at Arlington Highlands Hotel Arlington

Quality Inn at Arlington Highlands Reviews

Reviews

6.6
Rating 10 - Excellent. 288 out of 976 reviews
Rating 8 - Good. 188 out of 976 reviews
Rating 6 - Okay. 163 out of 976 reviews
Rating 4 - Poor. 145 out of 976 reviews
Rating 2 - Terrible. 192 out of 976 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christine

Stayed 2 nights in Jan 2026

6/10 Okay

Peter, Andover

Travelled with family
Liked: Property conditions & facilities
Three stars is being generous. Customer service can be greatly improved, especially at the front desk check in (she couldn’t get away fast enough and I had questions I was unable to ask). I had requested a late check out on Jan 1 and was only granted an extra half hour, but then housekeeping was banging on the door 15 minutes before that. Also, on that same morning I was told breakfast would be extended until 9:30 (usually ends at 9:00), but the staff member was closing everything down before 9:00. My son was unable to get juice because it was already unlocked and I couldn’t even make a cup of tea. I spoke to the staff member and said I’d been told it would be open until 9:30 and she said “No, it’s closed now.” And this was still a bit before 9:00. I asked if I could just make a cup of tea and she handed me a teabag, but she’d already taken the milk away. I wasn’t impressed with the staff at all. The bedspread also looked very dirty. I would look elsewhere if traveling to the area again. (We were there for the Cotton Bowl). Others told me Motel 6 was a better option for an economical choice when all you’re looking for is a clean, comfortable place to stay a night or two.
Stayed 2 nights in Dec 2025

8/10 Good

Raul

Travelled with family
Front door was hard to open
Stayed 1 night in Jan 2026

10/10 Excellent

Yeni

Stayed 2 nights in Nov 2025

2/10 Terrible

Brindin

Travelled with family
Disliked: Cleanliness, amenities
Door wouldn’t shut and had a funky smell
Stayed 2 nights in Dec 2025

6/10 Okay

Joshua

Stayed 1 night in Dec 2025

2/10 Terrible

Annie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
The breakfast was sour and the rooms air conditioner smelled like piss
Stayed 3 nights in Dec 2025

10/10 Excellent

nanci

Stayed 1 night in Dec 2025

10/10 Excellent

Henry

Stayed 2 nights in Dec 2025

2/10 Terrible

Maceo

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Everything was wrong about this hotel. 1st. It changed me an extra 50.00 for deposit after i paid $267.00. 2end the room wasn't clean it had bugs, tub dirty ,leaking water from the toilet which had unrine in it ,the door couldn't close all the way i had to shove it to lock it. I quickly took pictures and went to the front desk worker an told her about the problems. I even showed the pictures from hotel.com which i booked the room from and showed how everything was a lie. No full breakfast just coffee fruit an a waffle. It had drugs an homeless people all around the premises but state that it was a family and kid friendly place to stay, its not. They had me to contact hotel.com customer service line because the front desk worker said they wasn't responsible for the add nor price. Its nothing about this hotel that says $267 value if anything it should be closed with all the activities thats going on in an out an around this place. I've been calling this 18004972175 but it keep hanging up on me . They haven't refunded my deposit yet.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ronnie

Stayed 1 night in Dec 2025

6/10 Okay

Brittney, Escondido

Travelled with family and small children
Liked: Cleanliness
The hotel lobby and room were very clean. The breakfast was late and did not taste good. Guest service was not good.
Stayed 2 nights in Dec 2025

2/10 Terrible

Sugan Raj

Stayed 1 night in Dec 2025

2/10 Terrible

martha

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The breakfast was not continental only waffles , outside the room was noisy people drinking , found roaches in my room , and the worse someone at my door trying to brake in , this is one of the worst motels I stay a shame the fake description they have not true at all never again will stay here
Stayed 2 nights in Nov 2025

4/10 Poor

Perry

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought that because I was in a nice mall I was going to be fine but it was horrible to stay there there was no soap nor was it clean everything was old and badly arranged the floors
Stayed 1 night in Nov 2025

6/10 Okay

David Z

The rooms were okay! Although I had to change room on my Initial first night because of roaches. They did give me a better room far away from the first room. I want to also mention that I saw the exterminator there a day later. Which shows they were handling the situation hopefully. The breakfast was fine mainly cereal, waffle, fruits, and yogurts. The staff were pleasant during the few interactions I did have. I had also lost my Id prior to booking but they allowed my to email a picture of the front and back which was a true life saver.
Stayed 5 nights in Nov 2025

6/10 Okay

Zakaree

Liked: Cleanliness, staff & service
Clean rooms, but deposit is 100 for cash and 50 for card. Staff was constantly in and out of the guest laundry room though and I was right next to guest laundry so it was a constant door open and close all night.
Stayed 1 night in Oct 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Joe

Stayed 1 night in Nov 2025

8/10 Good

Ifeoma

Stayed 3 nights in Nov 2025

2/10 Terrible

Bridgette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was very uncomfortable people is walking around all nighy.People was fighting and argue I didn't feel safe
Stayed 2 nights in Sep 2025

4/10 Poor

Chris

Stayed 1 night in Nov 2025

4/10 Poor

Aaron

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Extremely dirty gross room and a light bulb wasn't working. Not sure if the staff has reviewed that room well in quite a while.
Stayed 1 night in Nov 2025

10/10 Excellent

Tylik

Good
Stayed 2 nights in Sep 2025