What a mistake. This place doesnât look like the pictures. I arrived to barricaded and locked doors and a thick glass window to talk to the clerk through. The entire hotel smells like cigarette smoke or pot. Thank God I got a room with two beds because one of them had a hole in the mattress. The bathroom had a tub with a shower head, but there was no way to turn on said showerhead so I was forced to take a bath. However there is no drain plug and there is a fold out metal seat for handicap people in the way which made it impossible. At least the air conditioner worked well.
After checking out, I realized I had an additional $90 fee from the hotel, I had to call them and have them remove it. It was not a service charge, either the Night Shift clerk did not know what he was doing or he was trying to get extra money out of me.
I will never stop here again.
TXDOT was going service on the access road and taking down the bridge right next to us. We had no access to the property for a bit and they worked, loudly, until 6am.
Booked a room and when we got there it stunk and the floors had a bunch of sticky spots and I were dirty. asked for a different room and it was unfortunately even worse with peoples hair on the floor and literal toe nail clippings on the floor in the bathroom. Very obvious that they do nothing to clean their floors after guests. It wasnât busy at all and I see why there was only a few people staying there.
I've rented rooms at this location numerous times. It has become run down. The televisions doesn't work. They want you to use your prime or netflix to watch tv. The phones in the rooms are trash. The young girl knew nothing about doing her job. She acted as if i was bothering her. I will not stay at this place again. They charge $100 per night it feels like by the hour.
They could improve a lot in the deep cleaning inside the rooms and they would have a full house.
PodrĂan mejorar muchisimo en la limpieza profunda en el interior de las habitaciones y tendrĂan un lleno total.
The room was dirty, not vacuumed probably for weeks, brought up the issue with the desk clerk with no avail.
No room service, we came late on the second night, the room was not attended, no shampoo, no soap, no towels, no toilet paper etc.
First the room was outdated and the room was so musty smelling it was weird because no one was in the other rooms but all doors was slamming all night also the shower leaked and room had no extra towels or room service never came around the water was so hard on my skin .. this is a horrible hotel