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Tru by Hilton Coppell DFW Airport North

2.5 star property

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Photo gallery for Tru by Hilton Coppell DFW Airport North

Reception
Terrace/patio
Lobby
Outdoor pool
Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board

Popular amenities

  • Pet-friendly
  • Housekeeping

Explore the area

Map
1560 Point West Blvd, Coppell, TX, 75019
  • Grapevine Mills Mall
    ‪6 min drive‬
  • Great Wolf Lodge Waterpark
    ‪7 min drive‬
  • Gaylord Texan Convention Center
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(58 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(60 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru by Hilton Coppell DFW Airport North

Hotel in Coppell with free breakfast and free airport shuttle
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Tru by Hilton Coppell DFW Airport North offers 127 accommodations with a hairdryer and an iron/ironing board. 49-inch LCD televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Tru by Hilton Coppell DFW Airport North gets high marks from our customers. During your stay, you'll be close to Gaylord Texan Convention Center. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Gaylord Texan Convention Center and 13 minutes from Galleria Dallas
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Tru by Hilton Coppell DFW Airport North offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). The business-friendly Tru by Hilton Coppell DFW Airport North also features an arcade/games room, coffee/tea in common area, and laundry facilities. Self parking is free.

This Coppell hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.50 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Tru by Hilton Coppell DFW Airport North offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Coppell DFW Airport North Hotel
Tru Hilton DFW Airport North Hotel
Tru Hilton Coppell DFW Airport North
Tru Hilton DFW Airport North
Tru By Hilton Coppell Dfw
Tru by Hilton Coppell DFW Airport North Hotel
Tru by Hilton Coppell DFW Airport North Coppell
Tru by Hilton Coppell DFW Airport North Hotel Coppell

Tru by Hilton Coppell DFW Airport North Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1002 reviews
Rating 8 - Good. 143 out of 1002 reviews
Rating 6 - Okay. 31 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Mariah was such a great help!! So polite and courteous!!
Stayed 1 night in May 2025

2/10 Terrible

Reniel, Highlands Ranch

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property itself is great. Clean and modern. Daryl Thompson, the supervisor was good and ubderstood our frustration Now the bad. We showed up short of 2 AM, after a long and tiring day if travel and getting stuck at the car rental to get a car. When we get there, the font door was locked, and nobody in reception.we rang the bell and called for 30+ minutes. Eventually another guest came in and let me in. But with no one at reception, we could not check in. I walked around the whole first floor and could not see anyone. Another couple came to teyvto check in and they Eventually left. My wife and I waited in frustration fir about 1.5 hrs until the guy Eventually show up. His justification: I'm sorry, I wa doing rounds (its a very small hotel). In reality, he was probably sleeping inban empty room or left the property. Needless to say, ive never had such a poor experience at a hotel.Hard to think this can happen at a Hilton hotel.
Stayed 1 night in May 2025

6/10 Okay

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and contemporary. But phone service is terrible
Stayed 1 night in May 2025

10/10 Excellent

Fafiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💙
Stayed 1 night in Apr 2025

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable beds
Stayed 2 nights in Apr 2025

10/10 Excellent

Nick

Stayed 3 nights in Apr 2025

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
guys if front need to be more awe
Stayed 2 nights in Apr 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite this about this property is the night Manager Moriah. She is always so helpful, accommodating, and very friendly. She always says hello when I come in, as I visit Dallas monthly. Moriah makes my stay at Tru Hotel feel truly personal. Thank you Moriah for always brightening my weekend!
Stayed 1 night in Apr 2025

10/10 Excellent

Israel

Stayed 1 night in Apr 2025

10/10 Excellent

Advin

Stayed 1 night in Apr 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool new concept, but VERY small rooms with little to no sitting areas. Do not try to entertain in the room. No microwave in the room. However pool tables and tvs and microwave are in the lobby. Very clean and very accommodating.
Stayed 1 night in Apr 2025

8/10 Good

shahida, brookfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice,front desk cooperative.Jesus the server at breakfast was very helpful,prepared vegetable omelettes for us because we don't eat bacon.
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, room comfort

I will be back.

Clean, very comfortable. And quiet. Super-friendly and helpful staff-especially Moriyah. Good, hot, breakfast. I stay in the Dallas area several times a year. I believe I have found my new go-to for those stays.
Stayed 1 night in Apr 2025

10/10 Excellent

Brianna

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Poor Service - Unusable Internet

Pick up: At time of reservation the website said shuttle runs every 30 mins, so I went to pick up point and waited. Nothing. After 30 mins I called and they informed me that they would send shuttle only if guest calls and so I had to wait another 30 mins for pick up. Check-In: Was easy and quick. Did not ask if I was a Hilton member. Did not offer water, but on asking gave me 2 bottles. Room: Phone did not work, Light by the bed did not work. Worst of all - internet was so slow it was unusable. I had to connect on my phone - which was much faster. Room was clean - though very small. Got a text later asking to let them know if I needed anything. I replied back that I would like the shuttle ride at 7 am the next morning. They replied back "Sure" the next afternoon at 1 pm - by which time I even reached home a 1000 miles away! Check-Out: No one asked if everything was alright. I was waiting for that. Since they didn't seem interested in knowing, I thought it's time to publish a review! Breakfast: Good!
Stayed 1 night in Apr 2025

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would do it again.

Amazing, comfortable, well managed, well equipped. One of the best stays yet.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for Dallas stay!

Nice hotel quiet and friendly stadf
Stayed 1 night in Apr 2025

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super nice specially the front desk
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

8/10 Good

Claudia

Stayed 1 night in Apr 2025

10/10 Excellent

Aaren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

jeneba

Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. No issues. Clean room. Comfortable beds. I would absolutely stay there again.
Stayed 1 night in Apr 2025