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Sumitel Hotel 500 meters from Mall Road

Property class: 3.5

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Photo gallery for Sumitel Hotel 500 meters from Mall Road

A reception area with a wooden reception desk, a stone wall, and a large window offering a view of the mountains.
A wooden-floored lobby with an elevator and potted plants.
A hotel named SUMITEL Suites & Spa with multiple floors and a prominent sign.
A modern hotel room with a large bed, a desk, and a view of the city.
A restaurant with wooden floors, purple seating, and tables set for dining.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
J P Sharma Road, Near Jai Complex, Darjeeling, WEST BENGAL, 734101
  • Place, Chapramari Wildlife Sanctuary
    ‪2 min walk‬
  • Place, Chowrasta
    ‪5 min walk‬
  • Place, Darjeeling Himalayan Railway
    ‪5 min walk‬
  • Airport, Bagdogra (IXB)
    ‪125 min drive‬

Room options

View all photos for Premium Room

A wooden-paneled room with two beds, a stone wall, a chair, and a large window with purple curtains.

Premium Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, Mountain View

A modern hotel room with a large bed, a desk, and a view of the city.

Premium Room, Mountain View

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Quadruple Room, Mountain View

A modern room with a wooden ceiling, a large window with purple curtains, a Buddha painting, a purple sofa, and a wooden desk with a coffee maker and cups.

Premium Quadruple Room, Mountain View

  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premium Room, City View

A hotel room with a large bed, a desk, two chairs, a window with curtains, a Buddha painting, and a fan.

Premium Room, City View

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Front of property
Istana Resorts
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  • 24/7 front desk
  • Soundproof rooms
2.5 out of 5, 2 reviews
The price is CHF 31
includes taxes & fees
27 Aug - 28 Aug
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About this property

Sumitel Hotel 500 meters from Mall Road

This hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include massage/treatment rooms, concierge services and a 24-hour front desk. Change of towels is available on request
Sumitel Hotel 500 meters from Mall Road offers 21 accommodations with free newspapers and complimentary bottles of water. Beds feature premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Darjeeling hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Sumitel Hotel 500 meters from Mall Road, you're just a quick walk from Darjeeling Himalayan Railway. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to deep-tissue massages or aromatherapy at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • Within a 10-minute walk of Darjeeling Himalayan Railway and Botanical Gardens
Sumitel Hotel 500 meters from Mall Road offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at Sumitel Hotel 500 meters from Mall Road.

Smoking is allowed in designated areas at this 3.5-star Darjeeling hotel.

Blue Charcoal – On-site family restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Charcoal

Things to do

  • Designer stores
  • Full-service spa
  • Shopping centre
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (137 centimetre wide door)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sumitel Hotel 500 meters from Mall Road

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and PhonePe
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sumitel Suites Spa
Sumitel Darjeeling
Sumitel Suites Spa by Sumi Yashshree
Sumitel Hotel 500 meters from Mall Road Hotel
Sumitel Hotel 500 meters from Mall Road Darjeeling
Sumitel Hotel 500 meters from Mall Road Hotel Darjeeling

Sumitel Hotel 500 meters from Mall Road Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 3 out of 19 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and food
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

ASHOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Cleanliness, Location and Staff Behaviour were the major factors that motivated me to rate this hotel 5 stars
Stayed 5 nights in Nov 2020
Verified review

10/10 Excellent

Mohua

Liked: Cleanliness, amenities, property conditions & facilities
It was a pleasant stay at Hotel Sumitel Spa n Resorts. Everything was as per our expec tations. There should be some improvement in toiletry items. Towels were old and to be discarded now. Comid lid was not fixed properly. But overall we liked the ambience. And the most beautiful part is that you can see the beautiful view of Kanchenjunga from your rooms. Thanks.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is attractive and well appointed Staff are friendly, knowledgeable and helpful. Coffee/bakery is fantastic. The setting is in a congested section of the Darjeeling bazaar without on site parking making arrival and departure complicated. We enjoyed our stay.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Sharmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were touched by your extremely courteous service. Please keep this up!
Stayed 3 nights in Dec 2024
Verified review

4/10 Poor

Anurag

Disliked: Cleanliness, amenities, property conditions & facilities
Had a horrible stay at this hotel. Except the view from the window and the bedroom, everything was horrible. The toilet bidet was leaking and I had to ask someone to come fix it. The toilet flush was overflowing at times. I slipped and fell in the shower because the bathroom floor is made to be slippery. On top of that, they charged us exorbitant prices for any food we bought there; way above the Darjeeling average.
Stayed 6 nights in Oct 2025
Verified review

6/10 Okay

Pritam

We online booked a family suite for 4 person (2 Adults 2 children). Room allocation to us was very small to accommodate and charges for the room was also double.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Shipra

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Sumitel was great. The staff was extremely friendly and took care of all of our requests in a timely manner, even when we ordered our dinner late, they accommodated us. We could see Kanchunjangha from our room, which was an added bonus. The front desk attendants and the night manager was also very friendly, including the kitchen staff Pranesh, Lakpa and Sovana. The only room for improvement I would suggest is Wifi, which was extremely slow. Otherwise a great stay.
Stayed 2 nights in Jun 2023
Verified review

2/10 Terrible

Namgyal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is small , we were supposed to have two king bed but got queens size and also it’s far from attractions spot
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Staff & service

Total Fail!

The service at this hotel is a disaster. When booking a tour to go to Tiger Hill to watch the sunrise, we were told to wait in the street, down the hotel 3 minutes walking, from 0300 to 0400 to wait for the driver in very cold temperatures. We were later given different information. After booking the car to take us to the railway station, there was no note in the system about the booking or the payment. This was sorted out however at thst time of departure we called the driver who informed us he was never informed of the departure time. They did provide a heater in the room as there is no heat in the hotel and we were there mid December. Room was large. The restaurant is horrible, wouldnt recommend. Bad food, cant pay by card as machine doesnt work. Cant pay by cash as no change. Staff are completely not trained and for this reason i would not recommend. As full time travellers, we appreciate helpful staff and unfortuntely there werent any at this hotel with tge exception of the night desk clerk. Very nice young man.
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

Arijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in a good place. Staffs and amenities were good.
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Shubham

Liked: Staff & service, amenities, property conditions & facilities
Neat and clean property with good staff. A lift would have been great for people staying on higher floors.
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service
It was great! I enjoyed my stay a lot. Would recommend!
Stayed 2 nights in Jan 2021
Verified review

2/10 Terrible

Hitesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Mandy

Stayed 1 night in Dec 2022