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Comfort Inn & Suites

2.5 star property

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Photo gallery for Comfort Inn & Suites

Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby
Indoor pool
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
590 Bonaparte Dr, Napoleon, OH, 43545
  • Place, East Riverdowns Park
    ‪4 min drive‬
  • Place, Henry County Hospital
    ‪5 min drive‬
  • Place, Sauder Village
    ‪30 min drive‬
  • Airport, Toledo, OH (TOL-Toledo Express)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites

Hotel in Napoleon with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Comfort Inn & Suites offers 56 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers.

This Napoleon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites. During your stay, you'll be close to East Riverdowns Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from East Riverdowns Park and 6 minutes from Henry County Hospital
Comfort Inn & Suites offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is available daily. The business-friendly Comfort Inn & Suites also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Napoleon hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holiday Inn Express Hotel Napoleon
Holiday Inn Express Napoleon
Holiday Express Napoleon
Comfort Inn Hotel Napoleon
Comfort Inn Napoleon
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Napoleon
Comfort Inn & Suites Hotel Napoleon

Comfort Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 182 out of 390 reviews
Rating 8 - Good. 124 out of 390 reviews
Rating 6 - Okay. 42 out of 390 reviews
Rating 4 - Poor. 23 out of 390 reviews
Rating 2 - Terrible. 19 out of 390 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Travelled with family, Travelled with group
Liked: Staff & service
Our room was clean, but the tub didn't drain well so stood in dirty shower water up to ankles. Drained eventually. Lobby and stair carpet up to rooms was dirty abd worn. Decaf coffee was lukewarm.
Stayed 2 nights in Jul 2025

8/10 Good

Matt

Stayed 1 night in Jul 2025

6/10 Okay

Zachary

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities
Over all I would go back. We didn’t get clean new towels after the first night so I had to ask and they didn’t have enough. I tried to use the fitness room and only one piece of equipment worked. The rest was broken and was not labeled as such. The staff were very nice though.
Stayed 2 nights in Jul 2025

6/10 Okay

Nathaniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Comfort Inn Napoleon was as advertised. A decent place to stay in an area with few hotel options. I was there for one night on business. The room opened up to a spacious field in back which was pleasant. I appreciated that I could open my window. The staff was good. Continental breakfast was fine. Overall it was fine and suited my needs.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and management were excellent here. They were very helpful in coordinating all my local needs and supporting me while staying in town for almost a week. I would stay at this establishment again in a heartbeat!
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay overnight and get some rest for the next leg of my travrls
Stayed 1 night in Jul 2025

8/10 Good

Renee

Travelled with family
Liked: Staff & service, room comfort
Hotel was nice. Toilet was loose and wiggly and It just had an odor in the room like there was water damage. Like in the carpet. Beds were clean and room was very neat other than that. Probably a little overpriced for the area but I get it also.
Stayed 1 night in Jun 2025

6/10 Okay

Becky

There are things that should be checked by maintenance for repair before you keep having people stay in the rooms. When I got to room I wondered why chair was shoved against the wall in the corner, barely touched it and the leg came off, I got down on the floor and got the leg back on but did not risk sitting in it my entire stay. The toilet seat is loose and should probably be replaced.
Stayed 2 nights in Jun 2025

6/10 Okay

Lynne, Farmington Hills

Business traveller
Liked: Staff & service, property conditions & facilities
This looks like the better of the hotels to stay at in Napoleon. The beds were not great, and the non/smoking room smelled of cigarette smoke. When I mentioned the smell at checkout, the staff person said they had a room where a woman smoked a lot, and they weren’t able to get the smell out. As they had other rooms available, I’m not sure why they put me in this room. Otherwise, the day was OK.
Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Travelled with family
The chairs around the property hardly have any cover on them. They look like they are ready to be thrown out. The dining room and extra chairs around the lobby are clean, but these chairs look horrible. I find it hard to believe that a company of this size cannot afford to provide new chairs for its guests.
Stayed 1 night in Jun 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Willan

Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated but quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Stayed 1 night in Apr 2025

4/10 Poor

Sandy, Hamilton

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was very outdated, beds were hard as a rock, other family who stayed said their room smelled like smoke and found ashes within the room.
Stayed 1 night in Apr 2025

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient, but could here people walk and children run on the upper floor, but overall it worked for our needs
Stayed 4 nights in Apr 2025

6/10 Okay

Emily

Stayed 1 night in Apr 2025

10/10 Excellent

Shanice, Athens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but it was very quiet, clean, and the staff were friendly. If I am in town, I will definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaroslav

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet is what I really liked. Breakfast choices were not the best
Stayed 1 night in Feb 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect.
Stayed 1 night in Feb 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for a night's stay.

The hotel is clean and does the job if you are only staying for sleep. The pool is a bit cold, and the pool towels are small. There are no rooms to accomodate a group (we had a wedding to attend, and family from out of town).
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodney, Clinton

Stayed 1 night in Nov 2024

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay’
Stayed 1 night in Jan 2025

6/10 Okay

Matt

Stayed 1 night in Dec 2024