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Hotel Crossroads

4.5 star property

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Photo gallery for Hotel Crossroads

Bar (on property)
Reception hall
Front of property
Breakfast, lunch, dinner served; international cuisine
Superior Room, 1 King Bed | Minibar, desk, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Laundry
  • Room service
  • Free WiFi

Explore the area

View in a map
Sector-15 part-II, Behind ITI College, Gurugram, Delhi N.C.R, 122001
  • Place, DLF Cyber City
    ‪2 min drive‬
  • Place, Ambience Mall
    ‪4 min drive‬
  • Place, Worldmark
    ‪7 min drive‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, desk, free WiFi

Superior Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, desk, free WiFi

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

About this property

Hotel Crossroads

Luxury hotel connected to the convention centre in Gurugram with free valet parking
A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Housekeeping is not available.
Hotel Crossroads offers 41 air-conditioned accommodations with minibars and free newspapers. LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Gurugram hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

Recreational amenities at the hotel include a fitness centre.
With your stay at Hotel Crossroads, you'll be connected to the convention centre and within walking distance of DLF Cyber City. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Rendezvous
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 5.4 mi (8.7 km) from Worldmark and 9.1 mi (14.7 km) from Qutub Minar
  • Airport, train station pick-up and local-area shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2690 square feet (250 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Crossroads. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Gurugram hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Rendezvous – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open 24 hours.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 500 for adults and INR 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rendezvous

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,690 square foot of space)
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers

Policies

Check-in

Check-in start time: noon; check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travellers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 500 for adults and from INR 250 for children
  • Airport shuttle fee: INR 1250 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Crossroads offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Crossroads Gurgaon
Hotel Crossroads
Hotel Crossroads Gurgaon
Hotel Crossroads Gurugram
Crossroads Gurugram
Hotel Crossroads Hotel
Hotel Crossroads Gurugram
Hotel Crossroads Hotel Gurugram

Hotel Crossroads Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 30 reviews
Rating 8 - Good. 11 out of 30 reviews
Rating 6 - Okay. 5 out of 30 reviews
Rating 4 - Poor. 5 out of 30 reviews
Rating 2 - Terrible. 3 out of 30 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2019

2/10 Terrible

Jitender

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

Room condition were pathetic it not look like as it shows in the picture
Stayed 1 night in Feb 2019

8/10 Good

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The stuffs are very nice. The room is very clean,
Stayed 1 night in Oct 2018

6/10 Okay

Vikramdeep

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Michael, Adelaide Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional staff, very helpful

An excellent hotel in all respects. The front of desk manager was most helpful with a currency exchange -USD to rupees. Excellent rooms and a comfortable bed.
Stayed 1 night in Feb 2018

8/10 Good

Roop, Tulsa, oklahoma, usa

Liked: Cleanliness, staff & service, property conditions & facilities

For the price this was a great stay.

The room was clean. The staff was very helpful. The food is reasonable.
Stayed 1 night in Jan 2018

4/10 Poor

Harshavardhan

Disliked: Staff & service, room comfort

very far away from the airport !!!!

This hotel is being displayed as 4.9 Km from the Internationational Airport when its actually 16.7 Km away from the airport.
Stayed 2 nights in Jan 2018

8/10 Good

amarjit

Liked: Staff & service, room comfort

Ok

It was ok
Stayed 1 night in Dec 2017

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bubba. G

After. Being robbed of. My. I-phone. On. The train. And then cheated. By a delhi taxi. ,i entered this. Hotel just dyiing. To. Get. On. A plane. ,thestaff. Realized. My state. Of dismay. And. Gave. Me a complimentary. Upgrade,room. Service. ,special. Drinks. And. Handled. The-robbing taxi. ,,i. Give them 5 stars. For. Customer. Service,,for. They. Earned. It. Byhelping. To soothe. A. Grumbling tourist. To. India
Stayed 1 night in Dec 2017

10/10 Excellent

Braj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

value for money hotel

Room was clean, bathroom was good and food was delicious. Staff was cooperative and service was good. Overall good hotel to stay.

6/10 Okay

Verified traveller

Decent

The room wasn't that big as it appeared in the pictures and so is the bed. The location isn't that great but i just had to kill one night. The room was clean otherwise and equipped with all facilities.

8/10 Good

Sarfaraz, Bangalore

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel

It was pleasant stay @ hotel. Front desk manager was very cooperative..

2/10 Terrible

Hani, Riyadh, KSA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY BAD HOTEL

I booked this hotel with ticket, I pick taxi from Andera airport at 5:00 am and told him the hotel name, but the driver got confused and he never hear about this hotel. i used google map to guide the driver until reach the hotel. I shocked when see the hotel from outside and very poor staff and smell is so bad, i told them i will not stay in this hotel and need my money back they said contact expedia, i asked them to get me taxi to go another hotel they charged me 1000 inr. very bad experience

8/10 Good

Neeraj, Bangalore, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Hotel.

It was a safe and worth for money hotel. Although there is not much market on a walking distance, still it is recommendable. Hotel breakfast and dinner has lot of varieties.

4/10 Poor

lokesh, gurgaon

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Water supply issues in the room

Hi. I made a reservation for my relatives in this hotel. Everything is fine clean room,nice ambience.But in the morning their no water in the washroom. They called almost 5 times to the reception and the guys over their said give us 10 minutes. This whole scenario continued for 1 hour 30 minutes.if we ignore this problem the hotel is good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel...Not near the airport!

The hotel, once I finally got there (the taxi driver had no idea where it was but kindly stopped and asked directions) was awesome. The room was lovely, clean, cool, nice bed... The breakfast buffet was phenomenal and extensive (although it was very warm in there). Staff helped me with all my various traveling challenges, beautifully. If you have the time between flights to go a little further out in Gurgaon, it's a great place to stay. Highly recommend.

8/10 Good

Ankit, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apart from food, everything is great!!!

It was a good stay overall. The rooms were nice and comfortable. The rooms were exactly similar to those I saw in the pictures before booking this hotel.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

NOT GOOD

We book this hotel for all our special occasions. However this time it was pathetic. very bad services. AC not working. when called no response. said would send some one which was not done. The person came to in the even the evening when we called him again where in we requested in the morning when we did the check-in and that to person was telling us that y AC not working rather then keeping it in mind to do the cleaning properly and help guest on time.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

A functional place to spend a couple of nights!

The hotel is located in a rather interior place in Gurgaon. The room that was allotted to us was rather small with limited leg room, especially for two persons. The place was quite clean and linen was also freshly laundered. The other amenities in the room were quite good. The food quality and taste is good. WiFi is rather erratic. One drawback though, it does not have an elevator. Overall, I would recommend this hotel if one wants to just spend couple of nights at a place at an affordable price for room and breakfast.

8/10 Good

M P Singh, Raipur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

over all good experience

It was nice

4/10 Poor

Alakendu, Hyderabad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok.. not so great

It was an ordinary hotel. Rooms were not so clean and during the evenings, it used to get filled with smoke coming from the kitchen. Not a pleasant site. Breakfast was good though. Apart from that not a great value for money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

The hotel in itself (services, staff, food, cleanliness, etc.) is perfect. The pricing was super awesome. To some extent, the only challenge was its location - no market/shopping centre around... the most basic market is perhaps 1-2 kms away, though auto rickshaw are conveniently available. Would defi stay again

8/10 Good

Vishal, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Crossroads is a nice hotel to stay with, nice on time service good food Cleaniness is good Staff is polite n friendly We ll look forward to advice others too hve a glance on it when they choose any hotel in gurgao

10/10 Excellent

Aditya, India

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Nice hotel, with very comfortable room and decent room service.