29 Dec 2019 by General Manager
Dear Guest, Thank you for taking the time to rate us on Expedia. We value your feedback. Please allow us to express our sincerest apologies as we acknowledge the dissatisfaction. Our brand has 1100+ hotels worldwide, they all are similar in rooms size, product and service standards. Conscious that no explanation can undo the dissatisfaction, we assure you of marked changes to generate your liking for us . Thank you for being with us, always feel welcome at ibis New Delhi Aerocity. Warm Regards Anant Leekha General Manager