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Aparthotel

Prime Plaza Suites Sanur - Bali

Property class: 4
VIP Access

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Photo gallery for Prime Plaza Suites Sanur - Bali

2 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers
32-inch flat-screen TV with cable channels, TV
Poolside bar
Restaurant
32-inch flat-screen TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Jalan Bypass Ngurah Rai 83, Denpasar, Bali, 80228
  • Place, Hardy's Supermarket
    ‪6 min walk‬
  • Place, Sanur Beach
    ‪12 min walk‬
  • Place, Sanur Night Market
    ‪15 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 2 Bedrooms, Balcony

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Balcony

  • Resort view
  • 120 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 3 Bedrooms Suites with Loft

32-inch flat-screen TV with cable channels, TV

3 Bedrooms Suites with Loft

  • Garden view
  • 165 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 Double Beds and 2 Single Beds

View all photos for Suite, 2 Bedrooms

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms

  • Resort view
  • 111 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 3 Bedrooms, Balcony

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, 3 Bedrooms, Balcony

  • Resort view
  • 140 sq m
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

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About this property

Prime Plaza Suites Sanur - Bali

Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and a restaurant. Free WiFi in public areas, a free area shuttle and a free beach shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and an electric kettle.
Prime Plaza Suites Sanur - Bali offers 84 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Denpasar aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include Swedish massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
Our customers tell us that they can't get enough of the room service at Prime Plaza Suites Sanur - Bali. During your stay, you'll be within walking distance of Sanur Beach. Features include free WiFi in public areas and a free area shuttle, plus 2 outdoor pools. This upmarket aparthotel has 84 apartments over 4 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a living room and a dining area
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, facials or aromatherapy at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, basketball and a playground
  • Guests have great things to say about the helpful staff and the room service
  • 7 minutes by car from Sanur Beach and 12 minutes from Waterbom Bali
  • Free beach and local-area shuttle service
Prime Plaza Suites Sanur - Bali offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, spa services, and a terrace are also featured at the family-friendly Prime Plaza Suites Sanur - Bali. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Denpasar aparthotel is smoke free.

Prime Plaza Suites Sanur - Bali has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Beach

  • Beach nearby
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Reflexology
  • Swedish massages
  • Thai massages
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Car hire

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Dining table
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 400,000 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Grocery/convenience store
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Supervised activities for children
  • Waterslide

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 4 floors
  • 84 units
  • Access via exterior corridors
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to download the Peduli Lindungi mobile app to their smartphone or tablet prior to check-in. The app is used for contact tracing and is required to access the property’s common areas.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 400000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 24 per vehicle (one-way)
  • Rollaway bed fee: USD 400000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prime Plaza Suites Sanur - Bali offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Paradise Suites Hotel Sanur Plaza
Prime Plaza Suites Sanur Bali Aparthotel Denpasar
Sanur Plaza Paradise
Sanur Plaza Paradise Suites
Sanur Plaza Suites
Sanur Paradise Plaza Hotel Sanur
Sanur Paradise Plaza Suites Bali
Sanur Paradise Plaza Suites Aparthotel
Paradise Plaza Suites Aparthotel
Paradise Plaza Suites
Prime Plaza Suites Sanur Bali Aparthotel
Prime Plaza Suites Sanur Bali Denpasar
Prime Plaza Suites Sanur Bali
Sanur Paradise Plaza Suites
Prime Plaza Suites ur Bali np

Prime Plaza Suites Sanur - Bali Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 276 out of 533 reviews
Rating 8 - Good. 190 out of 533 reviews
Rating 6 - Okay. 54 out of 533 reviews
Rating 4 - Poor. 7 out of 533 reviews
Rating 2 - Terrible. 6 out of 533 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

MICHELLE

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing! The staff was so friendly and helpful! We loved every minute of it and will be back!
Stayed 3 nights in Jan 2026

10/10 Excellent

Raziya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Dec 2025

10/10 Excellent

Chantel

Stayed 2 nights in Nov 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were always friendly and i loved the water filter machine in our room
Stayed 7 nights in Nov 2025

6/10 Okay

Talia

Staff were lovely but everything is an effort at Prime Plaza.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mikayla

Stayed 7 nights in Oct 2025

10/10 Excellent

Melanie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and always helpful staff, great slide for kids infants/primary age, in house kids spa so hair braiding/nails can be done for a descent price while you can stay in hotel but rooms are great and large for price.
Stayed 4 nights in Oct 2025

10/10 Excellent

Zoe

Stayed 4 nights in Oct 2025

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 5 nights and absolutely loved our stay. The staff are fantastic, breakfast and all our food from the kitchen was delicious, and our room was clean and cleaned everyday. We would definitely stay here next time in Sanur.
Stayed 5 nights in Oct 2025

8/10 Good

Lauran

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Family friendly hotel
Stayed 5 nights in Sep 2025

8/10 Good

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
The good - 3 room suite perfect for a family of 5, staff were super friendly. Pool side was relaxing and kids did enjoy the camp splash, the food was good but limited breakfast. The bad - seriously noisy all night with traffic due to location, our aircon in our room was loud and rattley, location wasn’t great if you like to just walk out and explore a little t
Stayed 4 nights in Sep 2025

8/10 Good

Paige

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Philippa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic week staying at Prime Plaza Suites. We loved the large 2 bed apartment for our 3 young kids. The pool area was lovely. The only thing that lets it down is an inconvenient location as we like to head out a lot. Overall a fantastic experience.
Stayed 7 nights in Sep 2025

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel for kids rooms very big & dark bathroom awkward very little space. Overall would i stay again no but it great if you have kids
Stayed 4 nights in Sep 2025

10/10 Excellent

neil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely family hotel. Found it quiet even though it’s just off the bypass. Hotel has its own taxi service which we found easier to use than go jek etc. Staff were all lovely and very helpful. About 10 minute walk to beach. Plenty of warungs and restaurants close by especially if you leave through the back entrance which is open till 9pm. Rooms clean and spacious with great air con in each bedroom and living room. Staff were great at keeping the grounds looking good and I believe spraying them each day to keep mosquitoes away which must have worked as we were not bitten while staying here.
Stayed 10 nights in Aug 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel to stay in, the accommodation was second to none. Not much out the front of the hotel, but plenty of places to eat and shop behind it and the beach not far past that.
Stayed 4 nights in Aug 2025

8/10 Good

rhiannon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really love these spacious rooms great pools and activities for the kids, really good happy hour from 12 till 8 pm. Excellent pizzas the kids really like the kids Spa as well. Only downside is the location it’s quite a walk into town or the beach and we never seem to have time to wait for the shuttle. Fantastic face to stay as a family. I wouldn’t suggest it as a couple though
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very family friendly, fantastic value for money
Stayed 11 nights in Jul 2025

6/10 Okay

Christen

Travelled with family, Travelled with group
Disliked: Amenities
Communal bathrooms and grounds around the pools were dirty. Sun lounges were also in poor condition, needed a very good clean. Rooms were clean but dated and very overpriced.
Stayed 5 nights in Jul 2025

6/10 Okay

Denise

Travelled with family

Expensive and not worth the money!

Ideal for people travelling with younger families but for me it was noisy. The hotel rather than the suites would be much more suited to families with older teenagers. The suites seemed to be in need of a little tlc. Our shower leaked and the shower controls were difficult to turn on and off. The kitchen and appliances were dated. The air con units were not working in one of the bedrooms and everything felt damp. I had also requested a change to my booking within the time frame for changes to be made, but I have not received a refund for the unused night. Very disappointing. There are other much nicer places to stay in Bali for a fraction of the price we paid here. A disappointing end to what was otherwise an amazing holiday in Bali.
Stayed 5 nights in Jul 2025

10/10 Excellent

judith

Stayed 7 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Wee Wei

not flexible for late check out not even for an hour even if hotel is not fully book. overall facilities is quite old and pool is small so it's always crowded.. breakfast is average, need a cab to go everywhere as beach is quite a distance and shuttle bus is infrequent and limited time. Will book because need a large managed apartment hotel otherwise lots of other options.
Stayed 5 nights in Jun 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Big rooms
Stayed 4 nights in May 2025

10/10 Excellent

Jerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice accommodations and very affordable for the experience you get! Highly recommend this property
Stayed 4 nights in May 2025