Initial room had no heat and heater was not working. But staff was fast to give us a new room. Second room was pretty run down. Handle on shower control fell off due to lack of set screw. And the whole appearance was not very inviting.
General conditions are bad. All the comments are right about lack of maintenance.
We stayed 4 days, they never clean the rooms.
We got dirty towels.
Breakfast was so limited that I was not worthy to take it.
There was always a discussion going on between the staff members.
In general take it if itâs your only option.
We took it because itâs pretty near to the stadium, but there are better options just across the street.
This was by far the worst experience Iâve ever had staying in a hotel⊠there was pee dribble on the toilet seat with an unflushed bowl, debris on the bed, the fridge was unplugged and water was all over the place from it defrosting/leaking. Holes in the wall (looked like a peep hole to another room). We went down to the front desk and were luckily relocated to another room which was in a different building-our door barely locked and securely closed⊠in our new room the sink was filthy and wouldnât drain.. we finally got situated and found that there were no pillows or toilet paper or waste bins in the room either⊠leaving us to have to go down to the front desk for a 3rd time⊠we were shocked at how disgusting these rooms were and the lack of care for the customer stay.
The room was disgusting. The front desk was nice.
Didnât even stay because of the conditions and couldnât cancel my trip because of the hotel.com policy.