The staff her really lovely, but the room itself was kind of terrible. When I first walked into the room, there was a terrible smell. The best way I can describe it is a mixture of mold and feet. When I tried to leave my room later, I couldn't get the deadbolt to disengage. I called the front desk and someone came right away (like i said the staff was lovely). Because the deadbolt was engaged he couldnt get in through the door. He tried getting in through the window but it was stuck and eventually he had to take the whole window out. Thankfully he was able to get the door open, but the deadlock was a no go and there were no other rooms available. Like I said the staff were amazing, but if there had been an emergency I would have been stuck. And even once the door was unlocked I couldnt use the deadbolt which wasn't great and made me feel extremely unsafe. Overall, the people were lovely, but the hotel itself was rather awful.