Arrived to my room, discovered sheets dirty, found someone sock in the bed. Dirty rag on desk, soaking wet.
Staff moved us to another room, inspected it - bathroom was dirty also.
Very unhappy that the hotel did NOT supply breakfast, instead a stupid coupon to the attached restaurant. Will never stay here again, and I travel a bunch. Just want breakfast at the restaurant, without the hassle of waiting in line at a restaurant!
Service was terrible at best. No one at front desk for over 20 minutes and then when he showed up gave us attitude for wanting to check in. We got the jacuzzi room with early shaped tub and water was luke warm and when you turned on jets nasty water that was rust colored and freezing came out.. DISGUSTING! At check out we were wanting to talk to someone and they walked by us 2-3 times never stopped at desk to check us out so I tossed room key on counter and left. 170.00 for this was insane..
This motel was the cleanest motel I have stayed in recent months. The lawns were clean even though they had some restorations going on. It was quiet both inside and outside despite being close to the Interstate and busy street. The staff was very friendly and helpful.
Newly remodeling or still works in progress. Not bad.
Bed was top notch. Pillows good. bath good. Good shower water pressure. Room Decor was hip and new. Window darkening shades: good.
Pool space is good. Workout room- good.
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The bad: Good grief. Fix these guest room doors! Put some weatherstripping around the door jambs. Nothing worse than seeing bright light shining around the doors all night. Had to stuff towels around the doors to darken room. Also: no door strike around the Onity keyless lockset. Come on guys. You just carved a hole into the jamb and left it. Totally unsecure.
Also what's with the baby blue paint scheme on these doors and trim? Looks cheap, dated and crappy.
The exterior side entrances are crap! Spend some money and replace these 1970's hunks of crap with decent aluminum storefront doors.
All in all....You did some things good and then dropped the ball on the other items.
The pool was unfortunately less than 75 degrees and the main reason we stayed was to let the kids swim. It was freezing. We also we repeatedly unable to get in our room due to the keys not working. The staff did their best to be helpful but overall the stay didn't turn out as we hoped.