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Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

Indoor pool
Free daily full breakfast
Premium bedding, pillow-top beds, desk, blackout curtains
Exterior
Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
39675 W 12 Mile Road, Novi, MI, 48377
  • Place, Henry Ford Medical Center - Columbus
    ‪3 min walk‬
  • Place, Twelve Oaks Mall
    ‪3 min drive‬
  • Place, Suburban Collection Showplace
    ‪5 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪27 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communication, Mobil, Transfer Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower) | Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible (Communications)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Single Beds, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(46 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Premium bedding, pillow-top beds, desk, blackout curtains

Suite, Multiple Beds

7.6 out of 10
Good
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and a front desk safe are on-site.
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG offers 92 accommodations with free newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 58-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Detroit-Novi by IHG. During your stay, you're just a quick walk from Henry Ford Medical Center - Columbus. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • 9 minutes on foot from Henry Ford Medical Center - Columbus and a 4-minute drive from Twelve Oaks Mall
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and a front desk safe are also featured at the business-friendly Holiday Inn Express Hotel & Suites Detroit-Novi by IHG. Self parking is free.

This Novi hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (106 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.

We should mention

  • Pool access available from 7:00 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Detroit-Novi
Holiday Inn Express Hotel Detroit-Novi
Holiday Inn Express Hotel And Suites Detroit-Novi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express troitNovi
Holiday Inn Express Hotel Suites Detroit Novi
Holiday Inn Express Hotel Suites Detroit Novi by IHG
Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Novi
Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Hotel
"Holiday Inn Express Hotel Suites Detroit Novi an IHG Hotel"

Holiday Inn Express Hotel & Suites Detroit-Novi by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 495 out of 1000 reviews
Rating 8 - Good. 286 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was very clean. Amenities were great, and the staff was very professional and friendly. Star, my room attendant, did a great job cleaning my room.
Stayed 4 nights in Nov 2025

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Remote did not work well. Went to desk. First they said I was not working it right and maintenance would be up. No one came. Second day she put in new batteries and said maintenance would be up. Third day she looked and said there was no replacement but she would sent up maintenance. No one came. Body wash was empty. They gave meanew bottlebottle and someone would be up to put it in. No one came.
Stayed 3 nights in Nov 2025

10/10 Excellent

Karlene

Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful...room was clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The dining and desk staff were very nice and greeted me every morning, and asked if there was anything they could do to help.
Stayed 2 nights in Oct 2025

8/10 Good

Jamy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful. It is a nice location. Breakfast was good. We enjoyed the pool.
Stayed 1 night in Nov 2025

10/10 Excellent

Myshiara

Stayed 2 nights in Nov 2025

8/10 Good

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice
Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
all of the above
Stayed 1 night in Nov 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean & quiet on a brief overnight stay. Highlight was the friendly breakfast attendants; very happy and positive!
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and very spacious. The price was also great.
Stayed 1 night in Oct 2025

10/10 Excellent

Wilson

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, location and a well-kept hotel.

Stayed 5 nights in Oct 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful. However one staff member was standing directly outside the doors smoking. Please designate an employee smoking area so customers don't have to walk thru smoke.
Stayed 1 night in Oct 2025

4/10 Poor

krysta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The curtains in the room were ripped to shreds! It was a suite but no couch, no table and only 2 chairs - and lack of night stands . Won’t stay there again
Stayed 2 nights in Oct 2025

4/10 Poor

Abby

Stayed 2 nights in Sep 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, amenities
Beds were the absolute most comfotable.
Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Stayed 2 nights in Sep 2025

6/10 Okay

Tiffany

Liked: Staff & service, property conditions & facilities
My husband and I always stay in Novi every few months just to go shopping so the shopping is always great. This time we stayed at the Holiday Inn express it was OK. The bathroom tub had hair in it and a little stains on the carpet the night sleep was not good because the people above us allowed their kids to jump around till 3 AM but it’s not the hotels fault.
Stayed 1 night in Sep 2025

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly. Bed was a little soft. Happy overall with experience.
Stayed 1 night in Sep 2025

8/10 Good

Jason

Stayed 1 night in Jun 2025

8/10 Good

Helen

Liked: Staff & service
Trash in parling lot not picked up in a timely manner. Pool smelt so strongly of chlorine that we could not stay in the pool area.
Stayed 6 nights in Jul 2025

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Charisma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025