The condo and location are awesome. The only issue we had was that clubhouse access key (to hot tubs and pool) didn't work. But because we had skied, it was after 5 pm. After 5, the main number isn't staffed, and maintenance number is for "emergencies only." And then it was a bit of an issue to get a new card the next day, because after calling at 8 am, we could only get a 2 hr window, and the mauntenance guy needed to get new card from another company and return later. Eventually, we got a new card. But there were others who had the same issue, so the property management could do better.