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Résidence de la Porte d'Arras

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Photo gallery for Résidence de la Porte d'Arras

Front of property
Interior detail
Superior Suite | Living area | Flat-screen TV
Superior Suite | Bathroom | Shower, free toiletries, hair dryer, towels
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Room service

Explore the area

View in a map
215 rue d'Arras, Douai, Nord, 59500
  • Place, Douai Hotel de Ville
    ‪7 min walk‬
  • Place, Place d'Armes
    ‪10 min walk‬
  • Place, Ancienne Chartreuse
    ‪10 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪29 min drive‬

Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Superior Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (Kenzo)

Standard Double Room (Kenzo) | View from room

Standard Double Room (Kenzo)

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room (Mozart)

Comfort Double Room (Mozart) | Premium bedding, in-room safe, desk, iron/ironing board

Comfort Double Room (Mozart)

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room (Voltaire)

Superior Double Room (Voltaire) | Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Room (Voltaire)

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Studio

Standard Studio | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Studio

7.0 out of 10
Good
(4 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Studio

Classic Studio | Premium bedding, in-room safe, desk, iron/ironing board

Classic Studio

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 2 Single Beds

Deluxe Double Room, 2 Single Beds | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite

Superior Suite | Bathroom | Shower, free toiletries, hair dryer, towels

Superior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Comfort Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

Résidence de la Porte d'Arras

A snack bar/deli, a front desk safe and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a banquet hall.
Résidence de la Porte d'Arras offers 18 accommodations with a safe and free toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested.

During your stay at Résidence de la Porte d'Arras, you're just a quick walk from Tribunal Judiciaire. Free WiFi in public areas, free self-parking and a snack bar/deli are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe and multilingual staff
  • Within a 10-minute walk of Tribunal Judiciaire and Beffroi de Douai
There's a snack bar/deli on site. Public spaces have free WiFi. Résidence de la Porte d'Arras also features multilingual staff, room service (during limited hours), and a front desk safe. Self parking is free.

This Douai hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Snack bar/deli

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Safe at front desk

Guest services

  • Multilingual staff

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 14.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.40 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 14.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Résidence Porte d'Arras Aparthotel Douai
Résidence Porte d'Arras Aparthotel
Résidence Porte d'Arras Douai
Résidence Porte d'Arras
De La Porte D'arras Douai
Résidence de la Porte d'Arras Hotel
Résidence de la Porte d'Arras Douai
Résidence de la Porte d'Arras Hotel Douai

Résidence de la Porte d'Arras Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 127 reviews
Rating 8 - Good. 48 out of 127 reviews
Rating 6 - Okay. 10 out of 127 reviews
Rating 4 - Poor. 5 out of 127 reviews
Rating 2 - Terrible. 4 out of 127 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Tascha

Liked: Cleanliness, amenities, property conditions & facilities
Peaceful location
Stayed 7 nights in Jun 2025

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this place absolutely delightful, and wish I had booked 2 days so I could explore what looked like a lovely town.. Room was lovely, clean, comfortable. My only "issues" were 1. The parking is on road parking, which is fine, but you could end up parking quite far down the road like I had to. 2. The stairs. I battle with stairs and there were 4 flights to get up to my room. So, if like me you battle with stairs, this isn't ideal for you. But otherwise, absolutely delightful!

10/10 Excellent

Angela, Hertfordshire

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , host very helpful and friendly. Lovely location. Douai is a beautiful town with plenty of shops.
Stayed 2 nights in Mar 2020

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre,
Stayed 1 night in Dec 2025

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, amenities
Chambre impeccable, très calme, organisation au top !
Stayed 1 night in Dec 2025

10/10 Excellent

Benoit

Liked: Cleanliness, property conditions & facilities
La propreté et les équipements
Stayed 3 nights in Nov 2025

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Bonne chambre propre
Stayed 2 nights in Nov 2025

8/10 Good

herve

Liked: Cleanliness, amenities, property conditions & facilities
Tres bon logement
Stayed 2 nights in Nov 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pas fait de spa pas beaucoup de temps
Stayed 1 night in Oct 2025

8/10 Good

Denis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chambre propre
Stayed 2 nights in Sep 2025

10/10 Excellent

Sylvaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C'est devenu mon rituel, chaque fois que je me déplace à Douai, je réserve dans cet endroit et je suis toujours satisfaite : réponse rapide, explications claires, facilité d'accès, propreté impeccable, charme, décoration soignée, literie de qualité...bref, rien à redire. On se sent accueilli dans un environnement chaleureux
Stayed 1 night in Sep 2025

8/10 Good

Tii

Stayed 2 nights in Aug 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Décoration de la chambre soignée. Literie très confortable. Un seul ennui au niveau de la douche: passage un peu trop étroit entre le mur et le pare douche fixe pour entrer dans la douche.
Stayed 2 nights in Aug 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, property conditions & facilities, room comfort
bon sejour dans l ensemble : une mention tres bien pour l ecoute et la reactivite de Frédérique ; appartement tres confortable et bien equipe: seuls petits bemols:la planche à repasser en mauvais état :gare aux doigts en l installant , et le manque de places de parking dans la rue samedi soir et surtout dimanche matin (jour de marché à proximité)rendant les déplacements compliqués.
Stayed 1 night in Jun 2025

10/10 Excellent

Adrien

Stayed 1 night in Jun 2025

4/10 Poor

Edith

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hébergement au top.

Nous avons apprécié la chambre, très spacieuse et propre. La literie est très confortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Friedrich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice owner, uncomplicated, great facilities
Stayed 2 nights in Mar 2025

8/10 Good

Jean-Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Houssen ANJARY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
S
Stayed 1 night in Dec 2024

6/10 Okay

Renaud

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024