We enjoyed our stay and the property is just as it is in the pictures. Great location and easy to get to downtown Saugatuck and Douglas. Communication with host was great as power went out in the city and they sent a text with a link for us to check the outage area snd when the power would be returned.
Good location/short drive to downtown Saugatauk. Clean beds and towels. Much of communication is outside of vrbo app. Kitchen pots and pans could use update.
Photos of property were accurate. Only negative was that the thermostat was located in the other part of the property. Management was available to assist but it would have been better to have control in our side of the propertybehavehathermostst in
The issue with our stay was the fact that the thermostat was in the front unit. It was hot and uncomfortable in our unit. The back bedroom and hall windows DID NOT have screens so couldnât even open those windows to help with the heat. The walls are thin and you can hear the people in the unit next door talking opening doors and flushing the toilet. Luckily they were pretty quiet. Other than those issues the place was as advertised. The uncomfortable temp was a big issue for me.
The property was very clean and was located for easy drives to Saugatuck, Douglas and Fennville. It was fine for adults but the wall to the adjoining unit was very thin and the voices, toilet, etc could be easily heard. Fortunately they were not late night party people. The unit was very chilly and we could not find a thermostat to adjust the air conditioning. The tv was also problematic for us. Perhaps someone more advanced with technology would find it user friendly but we did not. Overall, the unit provided us with a place to sleep,,but was pretty basic.
The initial listing picture & address in the VRBO portal was deceiving because it was the front half of the house and did not specify a unit. The entry code provided worked when I got there, however, it turns out I was in the wrong unit. There was a second unit in the back that I was supposed to be in! It had one less bedroom which I didn't notice because I only had the cost filter on when I booked last minute. This caused issues with the person that was supposed to have my unit. The owners were able to get it handled quickly, so I still gave this an overall 5. I recommend they update the listings to specify unit # and outside picture prior to booking & use different entry codes for each unit to prevent this from happening in the future.