The hotel is ok but showing its age and the lift being out isnât the best also tv in the room no bigger than a stamp and signal was rubbish also WiFi not the best
The property is on the promenade and a very good location , the owners of the property are very helpful and friendly very good hot breakfast and cereals ,
Terrible experience. No one picked up my calls 24 hrs before check-in. When I arrived, the lift wasnât working at all (not just âsometimesâ like they claimed), and I waited nearly 2 hours at reception with no staff in sight. Breakfast was supposed to be until 9 AM, but they cleared everything early everyday up until 3 days of my stay â looked more like cost-cutting than hospitality. Worst of all, a staff member agreed to let me check out at 11 on my last stay at the hotel, but a rude woman (maybe the owner?) barged in, cursed at me, got in my face and threw my luggage out. I felt completely bullied and humiliated. No guest should ever be treated like this. This place was a huge mistake â avoid this nightmare of a hotel at all costs.
Never again.
Stayed for 3 days and had to use same one towel the whole time....had to ask for a toilet roll.....place is very very dated....and the receptionist/cleaner needs to learn to be more polite to her guests !
This is old property and as such doesn't have all the facilities modern property has. Nevertheless everything was clean, if not a little compact, due to two additional beds in the room. Obviously no room for anywhere to sit comfortably. Ideal for the short break and value for money. Excellent simple but full English breakfast. Comfy beds.
Generally good value, the breakfast was good and served by friendly helpful lad. Couple of small niggles with room, wi-fi doesn't work except in reception. Poor signal to TV, so buffers badly, only BBC watchable (Just) and no tea and coffee making facility in room. All very minor and didn't really detract from our stay.
We enjoyed our week"s stay at Trevelyan. We stayed in a basic double room, which was good for us. The daily breakfast was great - full English breakfast or scrambled eggs on toast, with tea/coffee, toast and jam and assorted cereals - perfect. The staff were very attentive during breakfast.
For us, Trevelyan was perfectly situated between the Electric Railway and central Douglas just half a mile away.
Would recommend.