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Holiday Inn Dover by IHG

4.0 star property

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Serves lunch and dinner
Property amenity
Standard Room, 2 Double Beds | In-room safe, blackout curtains, soundproofing, iron/ironing board
Serves lunch and dinner
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Singledge Lane Whitfield, Kent, Dover, England, CT16 3EL
  • Place, Dover Transport Museum
    ‪9 min walk‬
  • Place, Kearsney Abbey Gardens
    ‪2 min drive‬
  • Place, Crabble Corn Mill
    ‪4 min drive‬

Room options

View all photos for Standard Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds, Accessible

Standard Room, Multiple Beds, Accessible | In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Holiday Inn Dover by IHG

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Holiday Inn Dover by IHG offers 68 air-conditioned accommodations with a safe and coffee/tea makers. This Dover hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Dover by IHG. During your stay, you'll be within walking distance of Dover Transport Museum. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • 6 minutes by car from Dover Castle and 7 minutes from Dover Western Docks Cruise Terminal
  • Dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A fitness centre, a terrace, and an arcade/games room are also featured at Holiday Inn Dover by IHG. Self parking is free.

This 4-star Dover hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Bar – This bar specialises in local and international cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
Starbucks Coffee Lounge – This coffee shop serves lunch, dinner and light fare. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Starbucks Coffee Lounge
  • The Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 4,306 square feet of conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day, plus a deposit of GBP 100 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Holiday Inn Dover by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 411 out of 1003 reviews
Rating 8 - Good. 375 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 57 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Steve

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot comment on breakfast as I had to leave at 4.30am. This is the 2nd time I have stayed here and they are very good and nice. However this is also the second time I have been moved due to the heating/Aircon not working properly. I can't be sure but it might even have been the same room, certainly in the vicinity. However I called reception he came so quickly I barely had time to put my trousers on😄. He was very nice but couldn't figure out and so immediately offered me another room, which was an upgrade too. I can't complain about anything, however it would have been better not to have to move. When I arrived there were steps to the left of the door, which the very friendly maintenance man apologised for. I said there was no need as it was convenient as it gave me somewhere to rest the dogs bowl while I entered I was glad of it. The point being is was there a fault they knew about and was it the same room from 2 years ago with the same problem? I really don't know, if so that would be disappointing. However I really can't complain excellent all round.😊
Stayed 1 night in Nov 2025

8/10 Good

Alec

Travelled with group
Liked: Cleanliness, staff & service, amenities
Bathroom was a little on the small side
Stayed 1 night in Nov 2025

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities, room comfort
The bedroom was clean & comfortable. Some signs of wear & tear but nothing major. Didn’t like the communal areas as it was all open plan & very plain. There wasn’t a separate dining room either. The eating area was like a cafe.
Stayed 2 nights in Oct 2025

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in around 15:00hrs, but were left around midnight for a ferry crossing, I phoned ahead explaining this couple of days before & was assured that a quiet room would be given, however, sadly this wasn’t the case, although we were further away from the reception area, we were placed in a room right next to the A2 at the hotels closest point & next to the car park, which meant we were constantly disturbed by both arriving guests & sound of traffic, I had an approx 570 mile drive once across into France so was not best impressed, for that reason, I can’t recommend this Holiday Inn, but have had some great stays in others.
Stayed 1 night in Oct 2025

10/10 Excellent

simon

Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, spacious and quiet. Slept well for continuing journey.
Stayed 1 night in Oct 2025

4/10 Poor

Matt

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Little sleep - thin walls.

Check in staff great. Lots of families and thin walls meant little sleep as children and parents making loads of noise until well past 11pm and from 6am. Lots or families at breakfast with children’s fingers in buffet food and mess on the floor. Not ideal for an overnight business stay
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Stayed 1 night in Oct 2025

4/10 Poor

Valerie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Aircon did Work parking was okay but the overall stay was very uncomfortable as the bed was too hard and we barely slept the first night we left early as I did not wish to sleep in the bed and mattress was very, very hard
Stayed 2 nights in Oct 2025

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I struggled to find parking as there was a wedding on the same night and had to park in the Electric car space. There were a few stains on the bedroom carpet and not enough milk in my room.
Stayed 1 night in Sep 2025

10/10 Excellent

Adrienn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Ian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly. Able to eat in bar with hound. Ample parking outside. Plenty grass for a dog wee.
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, clean and comfortable. Walls a little thin -could hear the neighbours coughing, However the beds were spacious and comfortable and the bathroom was good too. Breakfast was ok and staff very friendly and helpful.
Stayed 1 night in Sep 2025

4/10 Poor

Dorothy, Auburn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had a bad smell
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lesley

Very efficient helpful friendly staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Could do with more parking
Stayed 2 nights in Aug 2025

10/10 Excellent

Hillary, Palmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a little out of the way, so you’ll have to use taxis for Transport. They were very accommodating when we arrived early and they got us all checked in. The property was well maintained and the room was a nice size. The staff were helpful and managed all us cruise passengers even though there was a lot of us. I would stay here again. Dover is a beautiful town.
Stayed 1 night in Jul 2025

8/10 Good

Jane

Liked: Staff & service, property conditions & facilities
Very nice, not accessible
Stayed 1 night in Jul 2025

10/10 Excellent

Trudie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Clive

Stayed 1 night in Aug 2025

4/10 Poor

Simon

Stayed 1 night in Jul 2025

4/10 Poor

Roy

Travelled with family
Liked: Staff & service
There is nothing special about this hotel but seemed like a good place to stay the night before our cruise. The restaurant was very good and the employees were very helpful when our son hit his head on the sink. However , a bedbug was found in the sleeper sofa and our son ended up getting bites that had to be treated on the cruise ship.
Stayed 1 night in Jul 2025