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24 Nov 2023 by Guest Relations Team
Dear Patrick, thank you for rating us. We are pleased to learn that were able to meet your expectations. We hope that we can welcome you back soon at Atlantis the Royal. Best Regards, Tom Roelens General Manager and Senior Vice President, Operations, Atlantis The Royal
17 Aug 2023 by Guest Relations Team
Dear Tobias, We are pleased that we could exceed your expectations and provide you with the true Atlantis The Royal experience that we strive to uphold. Your valuable comments will be passed on to the team to inspire them to continuously provide exceptional service to our guests. Best regards, Guest Relations Team, Atlantis The Royal
10 Jul 2023 by Guest Relations Team
Dear Ivo, It was a pleasure to have you as our guest here at Atlantis The Royal, and I am very glad to learn that our products and services exceeded your expectations. We are looking forward to having you back as a guest in Atlantis The Royal. Best regards, Guest Relations Team, Atlantis The Royal
Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Atlantis The Royal, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 11 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars, 2 poolside bars and 7 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a children's club and a children's pool. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Dubai hotel.
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Atlantis The Royal offers 795 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Jaleo – On-site restaurant.
Milos – On-site restaurant. Open daily.
LA MAR – On-site restaurant. Open daily.
Heston Blumenthal – On-site restaurant. Open daily.
Ariana's Persian Kitchen – On-site restaurant. Open daily.
24-hour room service is available.
A private beach and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 17 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
