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Citadines Culture Village Dubai, Waterfront Jadaf

3.0 star property

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Photo gallery for Citadines Culture Village Dubai, Waterfront Jadaf

Reception
Lounge
Restaurant
Lounge
Deluxe Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Parking included

Explore the area

View in a map
Al Jaddaf, Culture Village, Dubai
  • Place, Dubai Creek
    ‪12 min walk‬
  • Place, Dubai Festival City Mall
    ‪2 min drive‬
  • Place, City Centre Deira
    ‪4 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk

Executive Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room

Premier Room | Property amenity

Premier Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Citadines Culture Village Dubai, Waterfront Jadaf

Eco-certified hotel with free valet parking and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and concierge services. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Citadines Culture Village Dubai, Waterfront Jadaf offers 81 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished. 40-inch flat-screen televisions come with cable channels.

Bathrooms include baths or showers, bathrobes, slippers and bidets. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Citadines Culture Village Dubai, Waterfront Jadaf. During your stay, you'll be close to Dubai World Trade Centre. Free WiFi in public areas, free valet parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a lift and TV in a common area
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Dubai Creek and a few minutes from Dubai Festival City Mall
  • Airport shuttle service available for a fee
Citadines Culture Village Dubai, Waterfront Jadaf offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The eco-certified Citadines Culture Village Dubai, Waterfront Jadaf also features concierge services, a front desk safe, and a television in common area. Limited free parking is available on a first-come, first-served basis.

This 3-star Dubai hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: AED 35 for adults and AED 35 for children

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citadines Culture Village Dubai, Waterfront Jadaf

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AED 35 for adults and from AED 35 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Citadines Culture Village Dubai, Waterfront Jadaf offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Citadines Culture Village Dubai
Citadines Culture Village Dubai Waterfront Jadaf
Citadines Culture Village Dubai, Waterfront Jadaf Hotel
Citadines Culture Village Dubai, Waterfront Jadaf Dubai
Citadines Culture Village Dubai, Waterfront Jadaf Hotel Dubai

Citadines Culture Village Dubai, Waterfront Jadaf Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 186 out of 257 reviews
Rating 8 - Good. 44 out of 257 reviews
Rating 6 - Okay. 12 out of 257 reviews
Rating 4 - Poor. 1 out of 257 reviews
Rating 2 - Terrible. 14 out of 257 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

abdesselam

Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked this place last minute and on a whim without quite knowing what to expect aside from an overall positive review summary which I did not read through. Interacted with their staff on hotels.com to notify of my check-in times and they acknowledged super quickly which was pleasant. Quick taxi ride from the airport cost about AED52 in the early hours of the morning and was greeted warmly by the staff on reception (24hrs reception). Check-in process was swift, smooth & efficient so thank you Chewang. He also briefed about the hotel and the region, including alerting in advance that there may be some noise in the morning due to construction nearby. To be honest, could not hear any disruptive noise during my stay. The room was really spacious and modern and comfortable and good wifi speed. On top of the modern facilities, the staff is their crowing jewel with amazing attention and care to details. Aside from Chewang, also interacted with Danyah & Salimah and they were most helpful and always had this genuine smile. Thank you for the pleasant checkout process too to Marinela and also allowing me to use the pool area after checking out. Do not hesitate to book this place. You will have a good time.
Stayed 1 night in May 2025

10/10 Excellent

aymen

Liked: Cleanliness, amenities, property conditions & facilities
I like the hotel was brand new. The staff was super friendly. For the price it feels like 4 stars hotel not 3 stars. Very good location near a lot of attactions however not walking distance.
Stayed 1 night in May 2025

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and stuff but the areas still underdevelopment
Stayed 4 nights in Apr 2025

10/10 Excellent

Saaib

Liked: Staff & service
Disliked: Property conditions & facilities
Nice
Stayed 11 nights in Dec 2024

10/10 Excellent

Ravita

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 5 nights in Apr 2025

8/10 Good

Abdalla - AJ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is nice and the hotel is clean and good service, the front desk girl (Lexxie) was really nice and helpful. The only complain I have is the parking spots, the valet service takes forever to bring you the car and every time I was going out and I needed at least 10-15 mins to get my car. Everything else was good.
Stayed 7 nights in Apr 2025

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent property

Had a wonderful time at this property. The area is fairly new and lots of construction in the area which will improve the restaurants in the area but there are cafes walking distance. Al Jadaf metro station is a 10 min walk away - I used metro to get around Dubai - very clean and simple to use.
Stayed 2 nights in Apr 2025

8/10 Good

Sulake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 8 nights in Mar 2025

10/10 Excellent

gourismita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Was good

Was good
Stayed 1 night in Mar 2025

8/10 Good

Asser

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel generally was good very helpful staff only issue was the noise from the construction
Stayed 7 nights in Feb 2025

10/10 Excellent

said

Stayed 5 nights in Feb 2025

10/10 Excellent

Amit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Too much construction going in area
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great the staff were polite and helpful.
Stayed 2 nights in Feb 2025

6/10 Okay

Timothy, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is nice and the staff friendly. I counted no fewer than five major construction projects within a couple hundred meters of the property. The roads and sidewalks are torn up, and the sound of construction is nearly nonstop. I feel badly for the property, because they did their best to provide a great experience. But I would not return until 2028 at the earliest given the amount of construction going on.
Stayed 2 nights in Feb 2025

10/10 Excellent

Teresita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of construction sites around the area and it could be noisy. Over all, it was a nice place to stay. All the staffs were very accommodating.
Stayed 3 nights in Feb 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Asma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Tamer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem on the Creek.

It was a last minute choice, as my original property cancelled on me hours before I was due to check in. Otherwise, I would not have known about this gem. The welcome and friendliness of the receptionists was outstanding, as it was at departure. My room was clean and eco-friendly, with a balcony overlooking the creek. If I have the chance, I will stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Oksana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Q8

There was construction behide the hotel it was annoying Otherwise everything was good
Stayed 1 night in Jan 2025