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Fairmont The Palm

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Kayaking
Creator video - submitted by Kuralay Travel
Exterior
Lobby
Exterior
Luxury
VIP Access
5.0 star property
9.0

Wonderful

Luxury family-friendly hotel near Aquaventure

Located close to Emirates Golf Club, Fairmont The Palm provides a poolside bar, a terrace and a coffee shop/cafe. With a private beach, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Treat yourself to a sports massage, a body scrub or a facial at the on-site spa. At the 10 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Yoga classes are offered at the health club; other things to do include kayaking. In addition to a garden and a playground, guests can connect to free in-room WiFi.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Palm Jumeirah, Dubai
  • Place, Palm Jumeirah Mall
    ‪6 min walk‬
  • Place, Palm West Beach
    ‪9 min walk‬
  • Place, The View at The Palm
    ‪11 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Signature Suite, 1 King Bed, Jetted Tub, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Signature Suite, 1 King Bed, Jetted Tub, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 201 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds, Sea View

8.4 out of 10
Very good
(17 reviews)
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

8.6 out of 10
Excellent
(27 reviews)
  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sea View (Fairmont Gold, Lounge Access)

Minibar, in-room safe, soundproofing, iron/ironing board

Suite, 1 Bedroom, Sea View (Fairmont Gold, Lounge Access)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 178 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Fairmont Gold Heritage, Lounge Access)

Minibar, in-room safe, soundproofing, iron/ironing board

Room, 2 Queen Beds (Fairmont Gold Heritage, Lounge Access)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Fairmont Gold Heritage, Lounge Access)

Minibar, in-room safe, soundproofing, iron/ironing board

Room, 1 King Bed (Fairmont Gold Heritage, Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Sea View (Fairmont Gold, Lounge Access)

Minibar, in-room safe, soundproofing, iron/ironing board

Room, 2 Queen Beds, Sea View (Fairmont Gold, Lounge Access)

  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Serenity Room, with Balcony, Spa Access

View from room

Fairmont Serenity Room, with Balcony, Spa Access

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Heritage Room, 2 Queen Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Fairmont Heritage Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Heritage Room, 1 King Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Fairmont Heritage Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Heritage Room, 2 Queen Beds, Partial Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Fairmont Heritage Room, 2 Queen Beds, Partial Sea View

8.4 out of 10
Very good
(7 reviews)
  • Partial sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Heritage Room, 1 King Bed, Partial Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Fairmont Heritage Room, 1 King Bed, Partial Sea View

8.8 out of 10
Excellent
(12 reviews)
  • Partial sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Suite, 1 Bedroom, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Fairmont, Suite, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 139 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Balcony, Sea View (Grand Family Heritage Palm)

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room, Multiple Beds, Balcony, Sea View (Grand Family Heritage Palm)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 96 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds, Balcony, Sea View (Grand Family Heritage Palm)

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room, Multiple Beds, Balcony, Sea View (Grand Family Heritage Palm)

  • Sea view
  • 96 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Family Room, Multiple Beds, Balcony (Grand Family Heritage)

View from room

Family Room, Multiple Beds, Balcony (Grand Family Heritage)

  • City view
  • 96 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Family Room, 2 Bedrooms, Balcony, Sea View (Corner Jacuzzi Palm)

Minibar, in-room safe, soundproofing, iron/ironing board

Family Room, 2 Bedrooms, Balcony, Sea View (Corner Jacuzzi Palm)

  • Sea view
  • 249 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Family Room, 2 Double Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Family Room, 2 Double Beds

  • City view
  • 96 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Apartment, 2 Bedrooms, Sea View

  • Sea view
  • 200 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Minibar, in-room safe, soundproofing, iron/ironing board

Apartment, 1 Bedroom

  • City view
  • 192 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, soundproofing, iron/ironing board

Apartment, 2 Bedrooms

  • City view
  • 259 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Suite, 1 Bedroom, Sea View

  • Sea view
  • 178 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View

Minibar, in-room safe, soundproofing, iron/ironing board

Presidential Suite, 1 King Bed with Sofa bed, Sea View

  • Sea view
  • 390 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont Gold, Room, Multiple Beds, Balcony, Sea View

Fairmont Gold, Room, Multiple Beds, Balcony, Sea View | Minibar, in-room safe, soundproofing, iron/ironing board

Fairmont Gold, Room, Multiple Beds, Balcony, Sea View

  • Sea view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Deluxe Suite, 3 Bedrooms, Balcony, Sea View

  • Sleeps 6
  • 3 Double Beds

Similar properties

Exterior
Sofitel Dubai The Palm Resort & Spa
Palm Jumeirah
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
4.6 out of 5, Wonderful, 1,284 reviews
The price is CHF 137
includes taxes & fees
12 May - 13 May
Sofitel Dubai The Palm Resort & Spa

About this property

Fairmont The Palm

Catch some rays on Fairmont The Palm's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 10 restaurants. Housekeeping is available on request.
Fairmont The Palm offers 381 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 40-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fairmont The Palm's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Palm Jumeirah Mall. Free WiFi in public areas, free valet parking and 4 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with a beachfront location at Mashrabiya Lounge, one of the property's 10 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 4 outdoor pools
  • Indulge with manicures and pedicures, body wraps or Swedish massages at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a steam room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 8 minutes by car from Aquaventure and 10 minutes from Ski Dubai
  • Airport shuttle service available for a fee
Step outside to unwind on the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Fairmont The Palm, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a health club and a steam room. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Mashrabiya Lounge – This beachfront lobby lounge specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
Flow Kitchen – Overlooking the garden, this family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Frevo – This restaurant specialises in Brazilian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Seagrill Bistro – This beachfront seafood restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Little Miss India – Overlooking the garden, this fine-dining restaurant specialises in Indian cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: AED 160 for adults and AED 80 for children
  • 10 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Flow Kitchen
  • Frevo
  • Little Miss India
  • Mashrabiya Lounge
  • Seagrill Bistro

Things to do

  • 4 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Dining table
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Beach enhancements are underway along the trunk of Palm Island, adjacent to this property. During this time, guests may experience intermittent noise disturbance and some views may be obstructed. The hotel continues to operate as normal, offering beach access, 4 swimming pools, and landscaped gardens.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fairmont The Palm

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 160 for adults and from AED 80 for children
  • Airport shuttle fee: AED 320 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Fairmont The Palm offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Breakfast Included rate plans are valid for 2 adults only. Surcharges apply for children.
Property Registration Number 01298

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Fairmont Hotel Palm
Fairmont Palm
Palm Fairmont
Fairmont Palm Hotel Dubai
Fairmont Palm Hotel
Fairmont Palm Dubai
Fairmont The Palm Hotel
Fairmont The Palm Dubai
Fairmont The Palm Hotel Dubai

Fairmont The Palm Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1000 reviews
Rating 8 - Good. 186 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary T

Stayed 4 nights in Jan 2026

10/10 Excellent

Grzegorz

Stayed 1 night in Jan 2026

10/10 Excellent

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is excellent. The rooms are spacious, well appointed and comfortable. The staff were very pleasant and helpful. The lounge bar was an excellent spot for breakfast and a drink. The food at all the restaurants was excellent. We will be coming back!
Stayed 7 nights in Nov 2025

10/10 Excellent

Alexander

Stayed 7 nights in Jan 2026

2/10 Terrible

Elmustafa Emad

Disliked: Cleanliness, staff & service, amenities
HORRIBLE HOTEL - TURNED US AWAY DESPITE A CONFIRMED BOOKING!! STAY AWAY!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Owen

Stayed 7 nights in Jan 2026

10/10 Excellent

Joseph Ian

Liked: Cleanliness, property conditions & facilities
Great hotel. Would stay again.
Stayed 14 nights in Jan 2026

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit to this hotel 10 years apart and the quality has been improved by the surrounding area. The staff are excellent with special praise to the housekeeping and lobby staff, so helpful and pleasant. I would whole heartedly recommend staying at this excellent resort. 5 stars plus from me !!
Stayed 5 nights in Jan 2026

10/10 Excellent

Martin

Stayed 3 nights in Jan 2026

8/10 Good

Herinder Pal

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good services
Stayed 3 nights in Jan 2026

2/10 Terrible

Chris

Disliked: Staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Hans-Linhard, Atlantic Highlands

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Dec 2025

2/10 Terrible

Chris

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
No sunbeds. Limited service. Too noisy due to nightclub
Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 4 nights in Dec 2025

10/10 Excellent

sam

Liked: Cleanliness, staff & service
Very luxurious.
Stayed 4 nights in Nov 2025

10/10 Excellent

gurpreet singh

Stayed 5 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As aways our stay here has been fabulous, very large room and bathroom woth excellent facilities. The grounds and swimming pools are beautiful with enough loungers for everyone. The restaurants are all first class.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jonathon

Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with fantastic service
Stayed 6 nights in Nov 2025

10/10 Excellent

SANJAY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location and the staff are wonderful! We booked half board which was great value. Prior to our stay, I emailed the hotel notifying them that my wife has a long list of intolerances. The hotel emailed backed immediately, and said it would not be an issue and that the chef would meet us (on arrival) to discuss meal options. On arrival, Chef Siddhant met with us and we went through everything. He assused that it would be totally fine and made my wife exceptional meals that were to my wife's dietary requirements. There were no compromises at all which we really appreciated. The food was very tasty and well presented. So my biggest praise goes to Chef Siddhant and also Chef Krishna for the bespoke meals I myself ate from the buffet stations in Flow and the food option and quality was exceptional The hotel it self is lovely! Very grand the facilities are great. The beach was a short stroll from the hotel grounds and it was clean/safe. We had a large room which was facing the city, but I would recommend going for a sea view as the traffic can be noisy. Location is great, and easy to get around. Overall, I would happily stay again
Stayed 5 nights in Nov 2025

2/10 Terrible

Fabien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise from the Kyma beach club apposite the pool is INSANE!
Stayed 8 nights in Nov 2025

10/10 Excellent

Aisha Khalid

Stayed 6 nights in Nov 2025

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favourite 2 evening meals were Little Miss India and Boldly Asian - Flo Kitchen was consistently good. Service slow at Seagrill. Cleanliness at hotel was excellent. Good location - accommodating staff allowed early access to room. Only disappointment was highly advertised showing of F1 race which was superseded by football games- eventually shown on small screen late with no sound.
Stayed 6 nights in Nov 2025

4/10 Poor

Owen Declan, Glasgow

Stayed 7 nights in Oct 2025